Driver and delivery person well-being Using Uber for work during the pandemic Below are a few examples of the steps Uber has Safety: We launched a global campaign to “Move state guides. To date, nearly one million drivers and taken—and continues to take—to protect the What Matters,” encouraging riders to stay home and delivery people have received the in-app essential drivers and delivery people who use Uber’s platform stop moving and drivers and delivery people to stay worker card. In addition, we recently agreed to cover for work. More information can be found in the home if they are sick. We’ve allocated $50 million to the cost of vaccines for 150,000 drivers in India. COVID-19 section of this report and here on purchase supplies like masks, disinfectant sprays Access to earning opportunities: We developed our website. and wipes, hand sanitizer, and gloves. and launched a Work Hub, which provides drivers Financial assistance: Our global financial In many of Uber’s markets, we are still requiring and delivery people a new way to find other work, assistance policy, which we launched in the first that both riders and drivers wear a mask or face whether with Uber or another company, and week of March 2020, provides up to 14 days of cover and, in some markets, we’re verifying this with expanded work options on our platform with the financial assistance for drivers and delivery people technology. We’re also encouraging drivers and introduction of Uber Medic for healthcare workers who are diagnosed with an active case of COVID-19 riders to cancel trips if they don’t feel safe, with and Uber Direct or Connect for package delivery. or directed to self-quarantine or self-isolate no penalty. Where licensing arrangements allow, we made it as by a doctor or public health official. To date, we have We worked with the US Centers for Disease Control easy as possible for people who’ve historically driven paid out over $35 million in financial assistance. and Prevention and the World Health Organization with Uber to find a new way to earn by delivering We also worked with policymakers around the world (WHO) to create COVID-19 safety tips for food with Uber Eats. to ensure that independent workers were included ridesharing and launched an in-app resource center in government relief packages. And we published and a series of education campaigns focused on government relief guides—for all 50 US states and safety information and relevant updates. 70% 28 countries—featuring up-to-date information We continue to advocate for access to vaccines. of drivers and delivery people surveyed in the US about government financial support for which We have taken steps to make it easier for drivers told us they thought Uber had either done enough drivers and delivery people may be eligible and how and delivery people to navigate the vaccine or gone above and beyond for drivers during the they can request it. 9 appointment process by enabling them to provide pandemic. eligibility proof through an in-app card and sharing 9 https://www.uber.com/us/en/u/your-voices-create-change/ information about eligibility via online local and 2021 ESG Report 29