User safety User safety Uber strives to be the safest and most trusted Access to the platform choice for the movement of both people and things. We continue to elevate industry standards on Even one critical safety incident is unacceptable driver screenings. because it represents the lived experience of someone in the Uber community, and that is why Industry Sharing Safety Program: We launched a we’re dedicated to developing innovative tools, first-of-its-kind effort to share information with our seeking guidance from experts, and refining our rideshare and delivery peers about the drivers and policies and processes to put safety at the heart delivery people deactivated for the most serious of everything we do. Whether someone is a driver, safety incidents. Our goal is to further enhance delivery person, rider, merchant, or member of a the safety of the rideshare and delivery industries community we partner with, their safety is a and equip participating companies with important top priority. safety information they may use to help further Uber has pioneered a number of new safety protect their customers. technologies and features, many of which have Continuous Checking Technology: In addition now been adopted by other companies in the to a rigorous background check conducted rideshare industry. before a driver can start earning on the app, we use technology that proactively obtains criminal offenses from a number of data sources. If an offense involving an active driver is identified, we’ll review these notifications to determine whether they’re still eligible to drive with Uber. 2021 ESG Report 37