Prudential 2021 ESG Report Learning and Talent Development Restructuring Our Learning and Talent Development Organization to Better Serve Employees In 2021, Prudential implemented a new vision for Learning and Development (L&D) that delivers results for the business and employees in a more ef昀椀cient and impactful way. This effort brought together learning expertise from across the enterprise, developing a new operating model, and selecting talent for reimagined roles. Today, our organization centralizes all L&D professionals enabling us to provide a cohesive learning experience for all employees no matter where they sit in our organization. These specialized Learning and Development teams focus on creating a seamless and engaging experience at every stage of the employee’s learning journey. Learning Partnerships — Accountable for Learning Programs — Managing leadership Learning Technology & consulting and relationship management with development programs to develop the Operations — Responsible for the platforms our business partners across the enterprise next generation of Prudential leaders and which serve learning opportunities, such to clarify their emerging talent and skill gaps, reskilling programs that equip employees as our learning management systems, develop and execute on a strategic learning with new skill sets to take on critical roles micro-learning platforms, and our tools agenda to close those gaps. across the enterprise. and programs that are a strategic talent Learning Design & Delivery — Empowering Learner Engagement & differentiator for Prudential. the talent and culture at Prudential by User Experience — Accountable for delivering modern, digitized, and self-driven understanding our employees and their learning that drives business value and learning styles and leading the engagement develops transformation-ready employees. strategies for our learning programs while supporting an inclusive culture of continuous learning at Prudential. Home Introduction Governance Sustainable Investing People Community Environment About this Report Appendix 33