Strategic Shareholder Climate and Risk Financial Financial Barclays PLC 431 report information sustainability report Governance review review statements Annual Report 2022 Notes to the financial statements (continued) For the year ended 31 December 2022 a a Restated Restated Barclays Barclays UK International Head Office Group results £m £m £m £m For the year ended 31 December 2021 Total income 6,536 15,665 (261) 21,940 Operating costs (4,357) (9,076) (659) (14,092) UK bank levy (36) (134) — (170) Litigation and conduct (37) (345) (15) (397) Total operating expenses (4,430) (9,555) (674) (14,659) b Other net income — 40 220 260 Profit/(loss) before impairment 2,106 6,150 (715) 7,541 Credit impairment releases 365 288 — 653 Profit/(loss) before tax 2,471 6,438 (715) 8,194 Total assets (£bn) 321.2 1,044.1 19.0 1,384.3 c Number of employees (full time equivalent) 7,100 10,400 64,100 81,600 Average number of employees (full time equivalent) 82,900 Notes a 2021 financial metrics have been restated to reflect the impact of the Over-issuance of Securities. See Restatement of financial statements (Note 1a) on page 428 for further details. b Other net income represents the share of post-tax results of associates and joint ventures, profit on disposal of subsidiaries, associates and joint ventures, and gains on acquisitions. c Barclays Execution Services Employees are reported within the Head Office Segment. Barclays UK transformed its business in 2021 and consolidated all Customer Care employees, who directly serve customers, into Barclays Execution Services to improve customer service and experience. Costs are recharged, while FTEs are reported within Head Office, as at 31 December 2021 10,700 FTEs were impacted by the move from Barclays UK to Head Office. The 2020 comparative figures have not been restated. Barclays Head a a Barclays UK International Office Group results £m £m £m £m For the year ended 31 December 2020 Total income 6,347 15,921 (502) 21,766 Operating costs (4,270) (8,765) (399) (13,434) UK bank levy (50) (240) (9) (299) Litigation and conduct (32) (48) (73) (153) Total operating expenses (4,352) (9,053) (481) (13,886) b Other net income/(expenses) 18 28 (23) 23 Profit/(loss) before impairment 2,013 6,896 (1,006) 7,903 Credit impairment charges (1,467) (3,280) (91) (4,838) Profit/(loss) before tax 546 3,616 (1,097) 3,065 Total assets (£bn) 289.1 1,041.8 18.6 1,349.5 Number of employees (full time equivalent) 21,300 10,800 50,900 83,000 Average number of employees (full time equivalent) 81,800 Notes a On 1 April 2020, assets of £2.2bn relating to the Barclays Partner Finance business were moved from Barclays International to Barclays UK, with net operating income of £19m and loss before tax of £5m subsequently recognised in Barclays UK for the rest of 2020. b Other net income/(expenses) represents the share of post-tax results of associates and joint ventures, profit (or loss) on disposal of subsidiaries, associates and joint ventures, and gains on acquisitions. a Income by geographic region 2022 2021 2020 For the year ended 31 December £m £m £m United Kingdom 14,908 11,256 11,211 Europe 2,321 2,372 2,059 Americas 6,353 7,199 7,425 Africa and Middle East 63 45 36 Asia 1,311 1,068 1,035 Total 24,956 21,940 21,766 a Income from individual countries which represent more than 5% of total income . 2022 2021 2020 For the year ended 31 December £m £m £m United Kingdom 14,908 11,256 11,211 United States 6,176 7,048 7,318 Note a The geographical analysis is based on the location of the office where the transactions are recorded.
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