ESG at Citi Sustainable Finance Climate Risk & Net Zero Sustainable Operations Building Equitable & Resilient Communities Talent & DEI Responsible Business Appendices Operational Footprint Goals Sustainable and Healthy Buildings Efficient Travel Managing Climate Risk in Our Operations Environmental Performance for Operations programs. In recognition of how important it is Sustainable to design buildings for employee well-being, we on the five campus buildings in conjunction with have included WELL certification as an aspect of roof replacement. We will continue to purchase and Healthy our sustainable building goal for 2025. electricity from local, renewable sources for this site’s remaining energy needs. In addition, a 2022 renovation of the facility included several features Buildings that promote wellness and sustainability and will contribute to LEED certification. Sustainability/wellness features: Whether undertaking new construction or • Use of local renewable power renovating existing buildings, we prioritize • Planned on-site solar installation health, efficiency and sustainability, to Tampa, Florida • Low-flow plumbing fixtures expected to reduce enhance wellness and minimize the environ- water consumption by 36% (250,000 gallons mental impact of our facilities worldwide. We Our use of renewable electricity at our Tampa annually) accomplish this through a variety of programs facility illustrates our strategic approach to priori- • Improved indoor air quality due to increased and initiatives, including: tize on-site generation where possible, followed ventilation and the use of low-emitting and • A goal to have 40% of our facilities (by floor by local sourcing as needed. In 2022, we began low-toxicity building materials area) LEED-, WELL- or equivalent certified purchasing locally generated solar power for the • A health center and fitness center by 2025 majority of the building’s electricity needs. In • Design that increases natural daylight and Johnson City, Tennessee 2023, we will begin installing rooftop solar panels views of nature • Alignment with the health and safety standards needed for WELL certification We have renovated and relocated our operations, that were formerly in Gray, • An ambition for all new buildings to be Tennessee, to our new facility in Johnson zero-carbon-ready by 2030 City. This renovation aligns with our • Installation of on-site renewable energy zero-carbon-ready principles, which energy rooftop system, providing both solar generation address operational and embodied carbon electricity and solar water heating for the site emissions, inclusive of energy use, energy • Improved indoor air quality through increased • Additional initiatives and improvements to supply, integration with utilities and ventilation, an air disinfection system and conserve energy, reduce water consumption material use. This building will also be ongoing monitoring and minimize waste LEED-certified. • Centralized waste management for recycling, Sustainability/wellness features: Hong Kong as well as upcycling of food waste and coffee In 2022, in alignment with our commitment to grounds healthy buildings, we undertook an analysis of • A tight building seal to improve energy efficiency and thermal comfort Our One Bay East facility features on-site • Green cleaning, using products and methods all Citi locations to evaluate the policies and renewable electricity and was awarded WELL designed to preserve human health and procedures we already have in place, with an • Improved energy efficiency through the Platinum and LEED Platinum certifications. use of heat pump water heaters, a variable environmental quality aim to strategically expand wellness initia- Sustainability/wellness features: • An on-site fitness center for employees, and tives through building design and operations. refrigerant flow system and a dedicated outdoor air system • On-site renewable electricity generation cafeteria options that encourage healthy food We also seek building certifications from the through a hybrid electrical and thermal and beverage choices International WELL Building Institute™ and • Use of Green-e Renewable Energy Certif- participate in WELL rating and benchmarking icates to offset 100% of electricity use Citi 2022 ESG Report Page 36