ESG at Citi Sustainable Finance Climate Risk & Net Zero Sustainable Operations Building Equitable & Resilient Communities Talent & DEI Responsible Business Appendices GRI Content Index Sustainability Accounting Standards Board Index United Nations Global Compact Index United Nations Guiding Principles Reporting Framework Index The Principles for Responsible Banking Index Assurance Reporting and Self-Assessment Requirements Response Links and References d) For these (min. two prioritized impact areas): Performance Climate Change: 2022 ESG Report measurement: Has your bank identified which sectors & industries We have employed several methodologies to assess the intensity and salience of climate change impacts. For example, • Our Net Zero Commitment as well as types of customers financed or invested in are causing the we publish financed emissions metrics for multiple sectors in our loan portfolios, in accordance with the PCAF standard > 2030 Emissions strongest actual positive or negative impacts? Please describe how and have established emissions reduction targets for our Auto Manufacturing, Commercial Real Estate, Energy, Reduction Targets you assessed the performance of these, using appropriate indicators Power, Steel and Thermal Coal Mining loan portfolios, with intentions to analyze our financed emissions for other carbon- • Investing in Our related to significant impact areas that apply to your bank’s context. intensive sectors in the future. For details, please see the Strategy and Metrics & Targets sections our 2022 TCFD Report. Communities In determining priority areas for target-setting among its areas of most Financial Inclusion: U.S. Racial Wealth Gap: • Action for Racial Equity significant impact, you should consider the bank’s current performance For over 20 years, Citi and the Citi Foundation have invested in organizations and partnerships that support financial • Risk Management levels, i.e. qualitative and/or quantitative indicators and/or proxies of inclusion and expanding economic opportunities for low-income families and communities of color, whose constituents > Environmental and Social the social, economic and environmental impacts resulting from the represent a portion of our retail banking customers. Our efforts span international markets. For example, on page 19 of Risk Management bank’s activities and provision of products and services. our 2022 ESG Report, we detail our recent work to support digital connectivity and financial inclusion in Mexico. If your bank has taken another approach to assess the intensity of In 2020, Citi launched Action for Racial Equity to help address drivers of the racial wealth gap and increase economic External References impact resulting from the bank’s activities and provision of products mobility in the U.S. Citi core businesses as well as the Citi Foundation committed over $1 billion in strategic initiatives • 2022 TCFD Report and services, please describe this. for the 2020-2023 period. • Action for Racial Equity The outcome of this step will then also provide the baseline To help execute on parts of the goals under Action for Racial Equity (alongside existing units such as Citi Mortgage, • Action for Racial Equity (incl. indicators) you can use for setting targets in two areas Citi Community Capital, Citi Impact Fund and the Supplier Diversity function as well as the Citi Foundation), in 2022, Year Two Progress Report of most significant impact. Citi created the Diverse Financial Institutions Group (DFIG) in the Markets division of ICG.* DFIG is a dedicated team • Action for Racial Equity - tasked with leading and expanding firmwide engagement with minority-owned depository institutions (MDIs), diverse External Audit Report broker-dealers and diverse asset managers. Citi also has an MDI Rotational program that embeds Citi employees in MDIs for up to a year to share their expertise and help grow the host MDIs’ business. Citi’s U.S. Personal Banking (USPB) team also contributes products and services that provide all of our customers with more affordable financial solutions, improved access to products and solutions and improved financial education. To support this work and catalyze further innovation, Citi also created a Financial Inclusion and Racial Equity team* within USPB in 2022, which is developing targeted and integrated segment strategies and championing greater financial inclusion, racial equity and customer protection. Through these engagements, we continue to enhance our understanding of and approach to helping address the racial wealth gap and its impact on communities. *For more details on the execution of the Action for Racial Equity, please see the Action for Racial Equity Year Two Progress Report, pages 43 to 44 of the 2022 ESG Report and the external audit conducted by Covington & Burling. Citi 2022 ESG Report Page 112