SASB Topic Accounting Metric Code Response Selling Practices Percentage of total remuneration for covered employees that is variable and linked to the amount of products and services sold FN-CF-270a.1 An explanation of our compensation programs can be found in the Compensation Discussion and Analysis section of our 2022 Proxy Statement on pages 46–77; information on our stock option and award programs can be found in Form 10-K on Note 10: Stock Plans on pages 124–125. Approval rate for (1) credit and (2) pre-paid products for applicants with FICO scores above and below 660 FN-CF-270a.2 American Express has a global Card Member base and FICO scores are not available in all regions or for all customer types. See 2021–2022 ESG Report: Building Financial Confidence: Helping individuals improve their financial health with confidence on page 65 and Responsible Lending on page 88. (1) Number of complaints filed with the Consumer Financial Protection Bureau (CFPB), (2) percentage with monetary or nonmonetary relief, (3) percentage disputed by consumer, and (4) percentage that resulted in investigation by the CFPB FN-CF-270a.4 CFPB Consumer Complaint Database Total amount of monetary losses as a result of legal proceedings associated with selling and servicing of products FN-CF-270a.5 American Express discloses material legal and regulatory proceedings in Form 10-K on page 127: Note 12: Contingencies and Commitments Systemic Risk Management Global Systemically Important Bank (G-SIB) score, by category FN-CB-550a.1 National Information Center website—American Express Company RSSD ID: 1275216 Description of approach to incorporation of results of mandatory and voluntary stress tests into capital adequacy planning, long-term corporate strategy, and other business activities FN-CB-550a.2 Form 10-K on pages 13–14 Managing Systemic Risks from Technology Disruptions Description of business continuity risks related to disruption of operations TC-SI-550.a.2 Form 10-K : Item 1A. Risk Factors on pages 22–23, 28, 30 Activity Metrics Number of unique consumers with an active (1) credit card account and (2) pre-paid debit card account FN-CF-000.A (1) The number of basic and total cards-in-force worldwide and related information are provided in Form 10-K on pages 47, 54, 58. Definitions of these metrics can be found on page 82 of the Form 10-K . (2) American Express does not report a metric for pre-paid debit card accounts. Number of (1) credit card accounts and (2) pre-paid debit card accounts FN-CF-000.B (1) The number of basic and total cards-in-force worldwide and related information are provided in Form 10-K on pages 47, 54, 58. Definitions of these metrics can be found on page 82 of the Form 10-K . (2) American Express does not report a metric for pre-paid debit card accounts. (1) Number and (2) value of loans by segment: (a) personal, (b) small business, and (c) corporate FN-CB-000.B Form 10-K : Table 7, Selected Credit-Related Statistical Information on page 50, and in individual business unit segment results for Global Consumer Services Group on page 52 and Global Commercial Services on page 57 INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 113