306-2 Management of significant waste-related impacts • Sustainable Operations > Operational Footprint Goals • Sustainable Operations > Sustainable Building Principles in Action 306-3 Waste generated Citi did not generate any hazardous waste during the reporting period. • Sustainable Operations > Environmental Performance for Operations • Sustainable Operations > Environmental Impact Report GRI 308: Supplier Environmental Assessment 2016 308-1 New suppliers that were screened using environmental criteria • Responsible Sourcing > Supplier Engagement and Evaluation GRI 401: Employment 2016 103-1 Explanation of the material topic and its Boundary • Our Material ESG Issues: Citi in a Global Context • Diversity, Equity & Inclusion 103-2 The management approach and its components • ESG Governance at Citi • Diversity, Equity & Inclusion 103-3 Evaluation of the management approach • Diversity, Equity & Inclusion 401-1 New employee hires and employee turnover • Employment Data 401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees • Return to Office and the Future of Work • Citi Benefits Handbook GRI 403: Occupational Health and Safety 2018 103-1 Explanation of the material topic and its Boundary • Our Material ESG Issues: Citi in a Global Context • Sustainable Operations > Employee and Customer Well-Being • Return to Office and the Future of Work 103-2 The management approach and its components • ESG Governance at Citi • Sustainable Operations > Sustainable Building Principles in Action • Sustainable Operations > Employee and Customer Well-Being • Return to Office and the Future of Work • Human Rights > Freedom of Association 103-3 Evaluation of the management approach • Sustainable Operations > Employee and Customer Well-Being • Return to Office and the Future of Work 403-3 Occupational health services • Sustainable Operations > Employee and Customer Well-Being • Return to Office and the Future of Work 403-4 Worker participation, consultation, and communication on occupational health and safety • Sustainable Operations > Employee and Customer Well-Being • Human Rights > Freedom of Association 403-6 Promotion of worker health • Sustainable Operations > Employee and Customer Well-Being • Return to Office and the Future of Work GRI 404: Training and Education 2016 103-1 Explanation of the material topic and its Boundary • Our Material ESG Issues: Citi in a Global Context • Diversity, Equity & Inclusion > Recruit, Retain and Promote 103-2 The management approach and its components • ESG Governance at Citi • Diversity, Equity & Inclusion > Recruit, Retain and Promote 103-3 Evaluation of the management approach • Diversity, Equity & Inclusion > Recruit, Retain and Promote 404-2 Programs for upgrading employee skills and transition assistance programs • Diversity, Equity & Inclusion > Recruit, Retain and Promote 404-3 Percentage of employees receiving regular performance and career development reviews Employees receive formal feedback from their managers through mid-year and year-end reviews. Citi encourages employees and their managers to create individual plans that consider the skills, strategic development opportunities and behaviors needed to enhance current performance and prepare for future roles. These plans are discussed as part of mid-year and year-end reviews, and employees are encouraged to take part in stretch assignments and development programs to further build skills. All Citi employees have the ability to request feedback from and provide feedback to colleagues, while managers can also ask for feedback on team members throughout the year. Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices ESGS ataC ius niblnG 145