Our Performance Progress Toward our 2025 Goals Category 2025 Goal 2021 Progress Patient Care Lead the industry in external quality ratings 96% of DaVita facilities were rated a 3-, 4-, or 5-Star clinic 1 25% of patients choose to dialyze at home 2 ~15% of patients are dialyzing at home as of December 31, 2021 Achieve greater health equity for our patients Meaningfully narrowed the COVID-19 vaccination gap; invested in understanding and reducing other disparities Patient Net Promoter score (NPS) of 50 or higher NPS score of 57 from dialysis patients Educate more than 100,000 patients in a Kidney Smart class 30,000+ people attended a Kidney Smart class in 2021 Teammate Engagement Teammate engagement score of 84% or higher Our 2021 teammate engagement score was 84% Sustain equal pay for equal work We continue to implement our policies and practices for assessing teammate performance and pay, and benchmarking appropriate compensation Meet or exceed EEO-1 benchmarks for all levels We meet or exceed 64% of EEO-1 benchmarks 1 17 DAVITA.COM/COMMUNITYCARE 1. According to October 2020 data (for 2019 year), the most currently available data, from the Centers for Medicare & Medicaid Services’ Five-Star Quality Rating System 2. Modality selections and decisions related to a patient’s care are always made by the attending nephrologist and patient, and provided pursuant to a physician’s order. 1. Data is aggregated and reported out to align with our organizational structure, where we create differentiation between managers and directors. We hold each of those populations to the same EEO-1 benchmark standard. Provide industry- leading care so that our patients can live their best lives Be recognized as a best-in-class employer of choice PROGRESS TOWARD OUR 2025 GOALS
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