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Taking a New Path—From Amazon to Medicine There is a rising demand for health workers, offering a new opportunity for more people, like Ernesto Regis . Ernesto was working in a fulfillment center in Florida when his supervisor introduced him to Amazon Career Choice. Shortly after completing a medical assistant’s course through Career Choice, Ernesto was offered a job as a medical assistant. Today, Ernesto is continuing his journey in the health care field. “ I am now working as a phlebotomist and medical assistant. But I am not done yet,” he said. “I’ve enrolled in nursing and I’m taking classes to become a registered nurse. Amazon supported and financed a better future for me. Even though that future didn’t include them.” Ernesto Regis Medical Assistant and former Amazon fulfillment center employee 2021 Sustainability Report Introduction I Environment I Society I Governance I Appendix 50

ESG Report | Amazon - Page 50 ESG Report | Amazon Page 49 Page 51