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2021 ESG Report Letter from CEO & Board Chair At CVS Health®, we believe the health of our planet and the health of its people are inextricably linked. As we reimagine the health care experience, we are unwavering in our commitment to environmental, social and governance (ESG) priorities and health equity. We are a consumer-focused, purpose-driven company — that is who we are, and it is what sets us apart. As we bring our heart to every moment of your health, we are thinking broadly about what that means for individuals, communities and society. Our 15th annual ESG Report our new Health Zones initiative, Sincerely, details key initiatives and our bold which aims to advance equity long-term goals to hold ourselves by improving health outcomes accountable to building a healthier in high-risk communities across and more equitable future for those the country by adding SDOH and Karen S. Lynch we serve. providing concentrated, holistic President and local investments. This includes Chief Executive Officer We’re proud that CVS Health numerous investments at the local leads the nation in both COVID-19 level to increase access to health diagnostic testing and vaccination, care, housing, education, food, labor having administered more than and training and transportation. David W. Dorman 32 million tests and more than 59 Chair of the Board million vaccines in 2021. We brought We also made great progress life-saving vaccines to residents of this year toward our goals for a long-term care facilities and other sustainable future. Recognized priority populations, and then to as a corporate leader in climate neighborhoods, campuses and action, we became one of the first worksites across the country. We companies to have our net-zero also expanded our offerings to targets validated by the Science- provide increased access to mental Based Targets Initiative. We continue and virtual health care services. to reduce resource consumption through digital receipt options at This year we appointed the point of sale and pilots around our first ever Chief Health reusable bag systems and non- Equity Officer, who will help plastic pill bottles. We have also us create more solutions introduced new water reduction to reduce disparities and goals, climate policies and improve health outcomes. approaches to waste management. Ensuring equitable access Our work to build a Healthy 2030 to health care is critical now would not be possible without the more than ever. drive and heart of our approximately 300,000 colleagues. We welcome We’ve had a long-standing the opportunity to collaborate commitment to address the social with our stakeholders to achieve determinants of health (SDOH) better outcomes for the people because we know that more than and communities we serve — and 80 percent of a person’s health is the planet. determined outside the doctor’s office. This year, we introduced 3

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