Introduction 35 2021 Sustainability Report A Modern, High-Performing Health System Our People and Culture Environmental Health Responsible Business Practices Performance Data 25%+ reduction in costs. 60M+ members eligible for home delivery pharmacy benefits. 1M members offered in-home tests for prediabetes and hepatitis C. 28% screened in the prediabetic range. 90% member satisfaction. 330K+ home infusion visits per year. 75+ consumer NPS score for multidose packaging. Post-acute care planning impact In-home testing impact Pharmacy services impact