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Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly The wide-ranging, diverse network Making financial planning means that over 90% of members live more accessible within 10–15 miles of a network dentist, allowing us to meet the needs of a diverse In Mexico, we offer a flexible life insurance patient population. Where necessary, product called Met99, designed to make mobile dentistry capabilities and vendor financial planning more accessible to relationships can bring dental care to low- and moderate-income government employees. We also recruit all dentists employees. Customers can choose the with a network credentialing process that protection they need from more than includes providers’ cultural competencies. 20 benefits. Met99 enables individual MetLife is one of the only dental carriers policyholders and their economic certified for dental continuing education, dependents to have life and other kinds which includes health DEI training for of protection within the same policy. network dentists and non-network dentists. Multiple languages may be spoken within dental provider offices, and MetLife provides health history forms available in approximately 50 spoken languages. 2021 SUSTAINABILITY REPORT 32

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