March 2020 marked the start of a new reality. COVID took the world by storm. We were faced with a global public health crisis, and no one knew how to contend with it. Emergency rooms were bursting, as physicians globally worked to 昀椀nd the right treatments, and hospitals struggled to cope. At Sheba, COVID presented the opportunity to 昀椀nd new approaches for care delivery in a time of crisis. We were able to mobilize quickly and take innovations from theory to practice. In particular, the ARC Innovation Center at Sheba (ARC = Accelerate Redesign Collaborate), established just three years ago, has played a critical role in Sheba’s response to COVID and in shaping the future of patient care. Indeed, COVID has enabled us to bring what we know as a ‘smart hospital’ to life. This acceleration in the application of smart solutions — innovations based upon connectivity, AI/machine learning and the digital transformation of healthcare — have established Sheba as one of the world’s leading smart hospitals. In fact, in June 2021 Sheba was named the world’s 13th Best Smart Hospital in a global survey published by Newsweek and Statista. And, among the 250 elite hospitals listed, Sheba was the number one smart hospital in Israel. This huge achievement highlights the vital role Sheba has played in