106 Sustainability Report 2021 Key Metrics & Indicators | SASB Index Sustainability Report 2021 Key Metrics & Indicators Topic Accounting Metric Category Code Response Commercial banks Data Security Description of approach to identifying and addressing data security risks Discussion and Analysis FN-CB- 230a.2 Please refer to our Client Security Statement , which provides an overview of the firm’s approach to information security and its practices to secure data, systems, and services, similarly aligned around the five functions of the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF). Financial Inclusion & Capacity Building (1) Number and (2) amount of loans outstanding qualified to programs designed to promote small business and community development Quantitative FN-CB-240a.1 As of December 2021, our Urban Investment Group had $0.95 billion of debt assets outstanding from 82 transactions and $2.2 billion of equity assets outstanding from 195 transactions. See our Urban Investment Group’s website for further information. Please also refer to our programs 10,000 Small Businesses , which provides entrepreneurs in the US and UK access to education, capital, and business support services, and 10,000 Women , a global initiative providing women entrepreneurs with a business and management education, mentoring and networking, and access to capital. Number of participants in financial literacy initiatives for unbanked, underbanked, or underserved customers Quantitative FN-CB- 240a.4 Please refer to our One Million Black Women : Black in Business program, which provides access to business education, networking, and support services for Black women entrepreneurs who are sole proprietors. KEY METRICS & INDICATORS