BNY MELLON ENTERPRISE ESG 64 RESPONSIBLE BUSINESS PAPER-TO-DIGITAL JOURNEY In 2021, businesses and consumers expressed greater interest in migrating along the paper-to-digital continuum by transitioning to innovative solutions for sending and receiving funds and associated payment- related details between counterparties. These low- carbon solutions yield more efficient processing through automation, facilitate fraud prevention through account and identity-validation tools, and limit the potential for exceptions. Through active industry leadership and engagement with network operators and solution providers, we continue to advocate on our clients’ behalf for an optimal experience with Faster Payments solutions and to help them achieve their goals. BNY Mellon is making it possible for our bank, corporate and fintech clients to transact safely and securely in an increasingly digital environment by enabling clients to take full advantage of the following systems and applications. REAL-TIME PAYMENTS BNY Mellon’s Real-Time Payments 30 (RTP ® ) solution promotes immediacy and transparency in the global financial payments market. We enhance the payment experience by providing an affordable, scalable platform for electronic payments and receivables, help create economic opportunity, and advance financial inclusion. In 2021, we continued to support the growth of the Real- Time Payments Network operated by The Clearing House (TCH), which increased from 94 to 190 participating banks in 2021, expanding network reach to 61% of U.S. demand deposit accounts eligible to receive real-time payments. A pioneer in electronic billing, BNY Mellon facilitated the origination of the first end-to-end Request for Payment e-bill for business-to-consumer billing. We were also the first bank in the U.S. to launch and initiate 24/7/365 transactions through the RTP service in conjunction with TCH in 2017. We share our knowledge, collaborate through industry work groups and committees, and seek to introduce new use cases, such as Real-Time E-Bills and Payments. 30 R TP and the RTP Network are a registered service mark of The Clearing House Payments Company L.L.C. SPOTLIGHT Real-Time E-Bills and Payments In our ongoing efforts to make the global payments system more secure, efficient and equitable for all customers, BNY Mellon introduced Real-Time E-Bills and Payments functionality, with Verizon becoming the first company to adopt and send request-for-payment messages to its customers, marking the start of a new era in North American payments. These customers can now pay their bills immediately, at any time of day, 365 days a year, and enjoy enhanced security over other prevailing bill payment options. Gaining greater control of personal finances is especially valuable for the growing number of workers living with weekly paychecks or irregular income streams. For example, Verizon customers receiving a Real-Time E-Bill through their online or mobile experience can schedule a payment to be made at specific time in the future, such as a recurring payday or as an on-demand payout from a platform supporting a supplementary income stream, such as from ride-hailing or food delivery apps. This secure, convenient service empowers these customers to preserve income by better avoiding insufficient fund balances and resulting overdraft fees and other expenses. ACCOUNT VALIDATION SERVICES Recognizing that trust and integrity are essential to an effective global financial payments system and societal stability, BNY Mellon deploys resources and innovation to develop capabilities that combat rising electronic payments fraud. Now in its third year, BNY Mellon’s Account Validation Services (AVS) solution allows clients to validate account status and ownership before making a payment. 31 Businesses can confidently verify account status and ownership with bank-consortium data in real time through AVS, which leverages Early Warning Services’ National Shared Database SM . This service is compliant with the new Nacha Web Debit 31 Payment Chek is a trademark of Early Warning Services, LLC.