2021 Owens Corning Sustainability Report | Our Approach | Digital Transformation | 68 Market-Facing Digital Initiatives Across our operations, we continue to discover areas where digital innovations can help us meet our goals for both sustainability and growth. As we continue to explore new avenues, we also find that we are increasing efficiencies and shaping our business for the better. DIGITAL TRANSFORMATION INITIATIVES Owens Corning has developed a number of digital tools and solutions to help our customers, contractors, and influencers grow. Some examples include: Distributors: As we work to grow online with our distributors, we have developed a portal to offer order status, access to documents, and delivery tracking. Contractors: The goal with contractors is to help them get more work — and get more work done. The OC Connect platform helps contractors get information and training and allows them to earn rewards for their purchases. Architects / Specifiers: The digital tools we are developing are designed to provide accurate information about Owens Corning products and make them the easiest to spec into projects and systems, helping us become the manufacturer of choice in the markets we serve. Homeowners: Digital marketing strategies enable us to guide the homeowner through the entire purchasing journey, from initial interest to acting as an advocate for Owens Corning ® products. We have created digital tools to support each stage of the buying process, from pre-shopping to advocacy. Digital Initiatives in Manufacturing In manufacturing, we are using proven digital technologies to design, construct, and operate our manufacturing assets more efficiently in service to our customers. We are working to accelerate the digital transformation of our manufacturing operations by focusing on the following: Digital Engineering We’re looking at how we design and build better and more efficiently, integrating models and engineering data with construction science for capital efficiency. To achieve this, we are using model-based design, cost estimation and controls technologies, modular construction, and life cycle costing to provide critical insights into our design/build processes. Digital Process and Automation Integrating data and science with automation and controls to free capacity, drive quality, and lower cost helps us operate more efficiently. Initiatives such as robotics and automation, asset performance management, advanced process controls, and remote collaboration are giving us the tools needed to reach our goals. Analytics and Modeling We’re combining our capabilities with the latest in modeling science to optimize our designs and operations. Through advanced analytics, process modeling, predictive maintenance, and real-time optimization, we’re disrupting the current operating models and consistently moving forward. Photo submitted by: Jan-Christian Stenroos | Parainen, Finland