We are committed to offering our customers products that are produced ethically and with environmentally responsible materials and processes. We have well-established programs for overseeing the production of Macy’s Private Brand products to ensure they meet our labor and environmental standards and that our suppliers/brand partners follow those standards. Responsible Products and Sourcing Sustainable Products We want to enable our customers to find and choose more sustainable products—both our own Private Brand and products from brand partners. We seek to incorporate more sustainably sourced raw materials and fibers into our Private Brand products and to offer more products that are sustainable and eco-conscious, such as cleaner cotton, recycled polyester and sustainably sourced wood. In September 2021, we launched a sitelet on macys.com that lists products that are certified to a third-party sustainability standard. The sitelet includes products in our Home Brands such as Martha Stewart, Charter Club and the Hotel collection, as well as products in apparel brands such as Sun and Stone, INC and Alfani. Using the ISEAL protocol, only certifications that have been vetted by both the sustainability and product integrity teams will be accepted. This past year, the teams identified more than 20 certifications Macy’s will accept to substantiate sustainable product claims. These are: Sourced from Sustainable Materials Certifications: · Recycled Claim Standard (RCS) · Global Recycled Standard (GRS) · REPREVE ® · LENZING™ · Global Organic Textile Standard (GOTS) · Forest Stewardship Council (FSC) certification · Roundtable on Sustainable Palm Oil (RSPO) · USDA Organic · EWG VERIFIED™ Product Testing Program Our product integrity team works to deliver safe, quality products to our customers. We continually review, refine and update our testing program. Our Private Brand products are evaluated by third-party independent lab partners. We have developed extensive test protocols to evaluate products for compliance with applicable regulations, industry safety standards and company product standards. Product Safety & Investigations If the company learns about a potential problem with one of our Private Brand products, we investigate and, when necessary, quickly remove it from our stores and website. If a product is recalled, we implement measures to prevent it being sold in store or online. We also alert customers who purchased a recalled item on our website and post in store messages. | Sustainability Report 2020 Return to Table of Contents 12