D&I Priorities and Initiatives Attract diverse colleagues: We recruit within our communities to reflect the diversity where we operate. We recruit via diversity-focused career fairs and job boards, and we partner with local organizations to attract diverse candidates. Retain diverse talent: One of our measures to advance the diversity of our leadership at the senior director level and above is the MOSAIC program, a one-year professional development program for our top talent at the manager and director levels who self-identify as ethnically diverse. Drive people leader accountability to D&I objectives: In 2021, we expanded our People Leader Commitments to include standardized D&I goals into annual reviews at the director level and above. Drive executive accountability to D&I objectives: The 2021 compensation plan for our executives includes a short-term incentive goal tied to colleague engagement and diversity. Provide training and guidance: One of the steps we have taken to create an inclusive environment is providing an unconscious bias e-learning for every colleague at every level of the organization. For our people leaders, we provide training to learn to adapt their leadership style to maximize each colleague’s full potential. Offer employee resource groups: Our 16 voluntary colleague-led groups across 94 chapters are a platform for colleagues to serve as a key resource to the company for business insights, helping to identify potential opportunities and community partnerships. Facilitate “Can We Talk?” sessions: Started in 2016 in response to colleague feedback about the police shootings of unarmed Black men, these enterprise-wide discussions led by Macy’s, Inc. Chairman and CEO to offer colleagues a way to engage in meaningful dialogue around relevant societal topics. Diversity & Inclusion We are committed to building a workforce that represents the communities we serve at all levels and to cultivating a culture of belonging. We actively promote an inclusive and welcoming environment for all our customers. We are also focused intently on diversity and inclusion beyond our walls—working to support and develop diverse suppliers, investing in economic and workforce development, fighting for social justice and awarding scholarships to cultivate future leaders. Our Chief Diversity Officer is in charge of developing and implementing our diversity and inclusion initiatives, guided by the Macy’s Diversity & Inclusion Business Council, which is co-chaired by our CEO and our Chief Diversity Officer and includes representatives from all areas of the company. | Sustainability Report 2020 Return to Table of Contents 23