COVID-19 Relief and Recovery Throughout 2021, Citi and the Citi Foundation continued to address immediate needs for COVID-19 relief while staying focused on longer-term economic recovery. Many of our efforts were geared toward underserved communities around the world, which were facing disproportionate burdens from the global pandemic. By the end of 2021, Citi and the Citi Foundation had contributed more than $160 million in COVID-19 and recovery efforts since the beginning of the pandemic. Total contributions included $3 million from Citi employees to date. Citi and the Citi Foundation provided support to organizations — small and large — all around the world: food donations and meal kits to help people facing food insecurity; support for housing stability loans; emer - gency child care programs; medical and personal protective equipment; COVID-19 screening and testing funds, and more. In India, as cases surged in the spring of 2021, Citi pledged $27 million over three years toward recovery and relief efforts. Of the total pledged, $10 million was allocated immediately toward the procurement of oxygen supplies and other equipment for frontline healthcare workers. The funds also went toward food and hygiene supplies for approximately 200,000 l ow-income f amilies. In Asia, the Citi Foundation’s grant to the Resilient Cities Network supports small- and medium-sized businesses while advancing the recovery of selected cities in the region. The Catalyzing City Resilience Solutions (CCRS) program is working with municipal governments to help local economies recover from the pandemic by identifying critical small- and medium-sized enterprises (SME) and empowering them to create and scale urban solutions that will enable greater resilience. CCRS is structured to include an initial assessment phase where cities can assess the impact of the pandemic on a particular sector and local economy; an accelerator phase where cities and the selected SME sector co-create solutions that address critical resiliency challenges; and a pilot project phase to demonstrate the potential of the selected solution. The participating city of Melaka, Malaysia, for example, is exploring how to support the SME ecosystem along the Melaka riverfront, which was especially affected by a drop in tourism. The assessment phase revealed that SMEs in the area are facing gaps in knowledge and capacity to rebuild from the pandemic and that there is a lack of stakeholder communication to deliver on resilience initiatives. Based on these findings, Melaka will launch and test a p latform t o i ncrease c ollaboration a mong key stakeholders through joint trainings and problem-solving sessions for govern - ment officials and local entrepreneurs. In the United States, the Citi Foundation announced a $25 million investment to be distributed to nonprofit organizations that provide technical assistance to minority-owned b usinesses n avigating the continued economic impacts of the pandemic. The 50 grant recipients , which each received $500,000 in unrestricted support, are local, community-based change agents that have the expertise, experience and relationships to provide tailored, on-the-ground support for affected businesses and the communities they serve. In addition, Citi deepened our relationship with No Kid Hungry, an organization working to end childhood hunger in the United States, to help address the ongoing issue of food insecurity during COVID-19. In 2021, we provided $2.8 million in new funding to support various campaigns aimed at helping the rapid response to school and community needs in New York City. Learn more about our work with No Kid Hungry . Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 72