Our Commitment to Social Finance Billions of people around the world lack access to basic necessities — clean water, education, electricity, financial products, housing, medicine — hampering their economic progress and social growth. As an institution with a longstanding history of driving positive social impact and financial innovations that benefit communities around the world, we took our commitment to a new level in 2021: announcing a $500 Billion Social Finance Goal as part of our $1 trillion commitment to sustainable finance by 2030 with corre - sponding criteria for activities related to affordable basic infrastructure, affordable housing, diversity and equity, economic inclusion, education, food security and healthcare. Many of our Citi business units — including Banking, Capital Markets and Advisory; Global Markets; Trade and Treasury Services; Citi Community Capital; and Citi Commercial Bank — are dedicated to delivering products and services that can contribute to the social finance goal. These include the issuance of social bonds and sustainability-linked bonds, financing and advisory services to companies with social missions, creation of municipal bonds with social use of proceeds (such as education or health), or loans and facilities with eligible social use of proceeds. We have broadened the focus of our global Citi Social Finance team, formerly our Inclusive Finance team, which works across Citi businesses globally to develop scalable business platforms and client solutions that enable the bank, our clients and partners to expand financial inclusion, accelerate access to basic services, boost job creation and scale social infrastructure development in emerging markets. As part of our social finance focus, we are aiming to invest in opportunities for 15 million low-income households, including 10 million women, globally by 2025. The recent expansion of this team builds on our 15-year track record of developing new business models and partnerships that leverage market-based approaches to improve the livelihoods of low-income communities around the world. Since 2007, these efforts have reached 4.1 million unbanked and underbanked individuals in emerging markets — including 3.7 million women. These efforts, which are focused on supporting emerging markets, are comple - mented by our social finance activities in higher-income countries, such as our work to finance affordable housing projects in the United States and to issue bonds that help advance a range of social solutions. Read some case studies of the deals that will contribute to our $1 trillion commitment later in this chapter and in the Sustainable Finance section . Our extensive work on social finance contributes to progress on SDG 8 , which aims, among other things, to provide full and productive employment and decent work for all . For example, Citi’s work on financial inclusion around the world contributes to target 8.3 , which encourages productive activities, decent job creation, entrepreneurship, creativity and innovation, and the formalization and growth of micro-, small- and medium-sized enterprises through access to financial services . Our approach also supports target 8.10 , which aims to strengthen the capacity of domestic financial institutions to encourage and expand access to banking, insurance and financial services for all . Social finance is also a key success factor for progress on SDG 9 , which aims to build resilient infrastructure, promote inclusive and sustainable industrializa - tion and foster innovation , specifically enabling progress on target 9.3 , which seeks to increase the access of small- scale enterprises, facilitating integration into value chains and markets . And our work on catalyzing the distribu - tion of small loans in emerging markets — which typically benefits women — directly contributes to SDG 5 , in support of gender equality and empowerment for all women and girls , and in particular target 5.a , which strives for a range of gender-related objectives, including giving women equal rights to economic resources . SDG Goal 8: Decent Work and Economic Growth SDG Goal 9: Industry, Innovation and Infrastructure SDG Goal 5: Gender Equality Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 62