Employee Network Listening Tour In 2021, we held our first ever “Voice of the People” listening tour to help us understand what our Affinities mean to our colleagues. More than 800 Citi employees attended in-person and virtual sessions to share their views on our Affinity Networks and to offer ideas about what we can do to make them more impactful. More than 80% of participants said they joined one of the Affinities for networking opportunities. OVERVIEW Goal Learn about the DEI issues that are most important to you KEY TAKEAWAYS ADDITIONAL FEEDBACK: WHAT OUR COLLEAGUES ARE ASKING FOR 4 Regions 82 % 78 % 68 % 10 Networks 11 Sessions 800 Colleagues 82% cited learning from and supporting colleagues as their top reasons for joining Network 78% believe senior leaders are committed to advancing DEI across the firm 68% cited educating managers on DEI goals and senior leader advocacy as the top two ways Citi can create a more inclusive culture SENIOR LEADERSHIP ROUNDTABLES AND QUARTERLY TOWNHALLS TO UNDERSTAND DEI STRATEGY MORE MENTORSHIP/ SPONSORSHIP OPPORTUNITIES More diverse interview panels Greater global connectivity REPRESENTATION GOALS FOR MORE GROUPS More visibility of self-identifying senior leaders BETTER COMMUNICATION ON AFFINITY STRATEGY Improved alignment between networks and Affinities INCREASED MIDDLE MANAGEMENT SUPPORT FOR DEI INITIATIVES Year-end performance analysis for diverse groups Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 95