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While our transition plans for each loan portfolio will be based on a rigorous net zero methodology, we are still in the early stages of plotting our net zero journey. We expect to modify our transition plans and targets as both the availability and quality of data improve and as climate scenarios are updated. We also recognize that there will be uneven year-on-year progress toward our 2030 targets, because clients and sectors differ in their capacity to transition and in the time frames in which their carbon reduction investments will be realized. Achieving Our Targets We will use a variety of approaches, many of which will run concurrently, to reach our financed emissions reduction targets for our Energy and Power loan portfolios. For further detail on these five areas of activity, refer to our 2021 TCFD Report . Client Transition Assessment, Advisory and Finance • Client engagement and assessment • Transition advisory and finance, including debt and equity underwriting and lending • Support existing and new clean technologies to accelerate commercialization • Support enabling public policy and regulation in the United States and other countries, including through trade associations and other industry groups • Dimension climate risk exposure across our lending portfolios and review client carbon reduction progress • Ongoing review and refinement of ESRM Policy • Active portfolio management to align with net zero targets, including considerations of transition measures taken by clients Clean Tech Finance Public Policy Engagement Risk Management Portfolio Management Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent& DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 40

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