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• Our Early Identification Program focuses o n m entorship, in terview preparation a nd b est-in-class t raining to id entify di verse t alent f or o ur summer a nalyst p rograms o ver a five-week p eriod. • Sophomore Leadership Program provides h ands-on w ork e xperience, mentorship, p eer n etworking a nd necessary s kills o ver a 1 0-week su mmer internship, t o p rovide a p ipeline in to o ur full-time a nalyst p rograms. We continue to partner with Jopwell, MLT, SEO and WayUp, U.S.-based recruiting platforms that attract diverse students, enabling our recruiters to communicate and engage with students to promote job opportunities. We were also honored to receive the Diversity, Equity and Inclusion Award and received an Honorable Mention for Recruiting Excellence from the National Association of Colleges and Employers. Developing Diverse Talent Hiring, promoting and retaining more women and racial/ethnic minorities in senior, high-paying roles is critical to our success — and key to helping solve the two-pronged issue of representation and pay equity. Career development is one of our top priorities, and we promote from within to continue developing our existing talent. In 2021, 41% of open positions at Citi were filled with internal candidates. “Owning My Success” (OMS), for example, is a group coaching program for Black colleagues that provides exposure to Citi’s senior leadership and supports professional and personal development. More than 700 Black colleagues have participated in OMS since the program began in 2018. Over the course of several months, participants join group coaching circles, led by an external executive coach and a senior leader at Citi. Managers of the participants also take part in group coach - ing to better understand the experience of Black colleagues in the workplace. Representation in Our Analyst and Associate Programs ASPIRATIONAL GOAL: 50% women globally for our analyst and associate programs ASPIRATIONAL GOAL: 30% Black and Hispanic/Latino in the United States for our analyst and associate programs Women representation in full-time analyst and associate roles Black and Hispanic/Latino representation in full-time analyst and associate roles Women representation in the summer analyst and associate programs Black and Hispanic/Latino representation in the summer analyst and associate programs 18 % 2019 45 % 2019 25 % 2019 47 % 2019 29 % 2021 52 % 2021 32 % 2021 52 % 2021 ACHIEVED ACHIEVED ACHIEVED CITI ON THE VINEYARD RECRUITMENT Following a successful recruitment event in 2019, Citi held a second recruitment event on Martha’s Vineyard in Massachusetts for Black students to network with industry professionals and learn about potential career paths in financial services. In total, 20+ college students and 12 high school students attended the August 2021 event. Two of the college students were selected for our Early ID Leadership Program, and we’re inviting the high school students to return to future programming. CITI INTRODUCTION TO FINANCE More than 1,000 people attended a virtual event in August geared toward mid- to senior-level Black talent. Our CFO Mark Mason and Chief Diversity, Equity and Inclusion Officer Erika Irish Brown discussed their respective careers in finance. Several participants in the event interviewed for positions across the team. Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 87

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