In This Section 5 Letter from Our CEO 8 Our ESG Strategy 10 ESG Governance at Citi 13 Our Material ESG Issues: Citi in a Global Context 16 Citi and the Sustainable Development Goals 17 Stakeholder Engagement at Citi ESG at Citi Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ReslientCommunities Talent&DEI RiskManagement&ResponsibleBusines s Appendices CITI 2021 ESG REPORT 4