responsibility with our colleagues across the company. Our goal is for all suppliers to complete the CRQ every two years. This helps improve environmental and social practices throughout our supply chain. Supply Chain Sustainability Focus Areas Citi has three sustainability focus areas for our supply chain: paper and paper products, IT hardware and e-waste disposal, and travel and logistics. We have developed actions for each of these areas and incorporated them into our supply chain Global Operating Procedures. As a result of choosing EPEAT-certified options for 99% of our deployed servers, laptops, desktop computers, monitors and mobile phones, we estimate an energy savings of 273 million kilowatt-hours and a greenhouse gas reduction of 57,200 metric tons of CO 2 over the life cycle of the products. In support of responsible forestry, Citi made a commitment in 2020 to use Forest Stewardship Council (FSC) Chain of Custody-certified paper for the outer envelopes used for statements and customer communications. During 2021, we made the transition to and began using FSC-certified paper for outer envelopes. We also began integrating a requirement for FSC-certified bulk roll paper (used for printing statements) into our Request for Proposal (RFP) process. However, we have paused this effort due to global supply chain disruptions that have posed serious challenges to sourcing adequate amounts of FSC-certified paper. We will reassess whether it is possible to move forward with updated RFPs in 2022 and continue to advance our use of digital alternatives. Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 137