For more information see “Covered and noncovered provider types” on page 19 and “Sample payments to different provider network status” on page 22. For more information about core and support networks, see the “Finding a health care provider” section. For more information on cost shares see the “What you pay for medical services” section. As a UMP Plus–PSHVN member, you have access to the core network in your geographic service area (Chelan, Douglas, King, Kitsap, Pierce, Snohomish, and Yakima counties), support network in Washington State, and Blue Cross and Blue Shield Plan providers worldwide through the BlueCard® and Blue Cross Blue Shield Global® Core programs. To find a provider in the core or support network: • Use the UMP provider search or find core providers on your UMP Plus network website. • Contact UMP Customer Service. • Sign in to your Regence account, where you have access to more information about providers, as well as other tools. • Use the Regence mobile application to find providers in your network. • Call Blue Cross Blue Shield Global® Core Service Center at 1-800-810-2583 or call collect at 1-804-673- 1177 to find providers outside the U.S. You can also use the online provider search tool on the Blue Cross Blue Shield Global Core® website at bcbsglobalcore.com. • Visit the Prescription drug coverage webpage to locate network pharmacies. See the Directory pages at the beginning of this booklet for links and contact information. You may choose a naturopath from the support network as your primary care provider. To find a naturopath: • Visit the UMP provider search to find network providers. • Contact UMP Customer Service. To search for a network provider, sign in to your Regence account and select Find a Doctor. If you use Find a Doctor without signing in, you must select UMP Plus–PSHVN as your network. This will ensure your search results only return network providers. Contact UMP Customer Service if you have questions about the network status of a provider. 18 2024 UMP Plus–PSHVN (PEBB) Certificate of Coverage