Netflix 2022 ESG Report
Environmental Social Governance Report 2022
Introduction Environment Social Governance Appendix Introduction A Letter From our co-CEOs 03 About Netflix 04 Table of Our Approach to ESG 05 Our Progress 06 Environment 09 contents Sustainability Strategy 10 Sustainability in Our Operations and Value Chain 13 Netting Remaining Emissions to Zero 28 Sustainability in Storytelling 31 Climate Risk 33 Social 36 Inclusion and Diversity 37 Responsible Products 50 Governance 54 Corporate Governance 55 Enterprise Risk 60 IP Protection and Data Piracy 60 Ethics and Compliance 61 Appendix 62 Netflix ESG Report 2022 2
Introduction Environment Social Governance Appendix Over the last 25 years, we’ve worked hard to create long term value for our A letter from our co-CEOs stakeholders — in particular members, shareholders and the creative community. While we’ve made good progress, there’s still more to do. For example, most of our carbon emissions come from our productions, which At Netflix, we aspire to entertain the world — and to do so sustainably and require a lot of power — often in remote locations — and are still heavily responsibly. You can read the full details of how in our fourth fossil fuel dependent. But we’re investing in the technology innovations Environmental, Social and Corporate Governance (ESG) Report published today that can optimize and electrify this energy use tomorrow. today. But we wanted to highlight three areas upfront: We are excited about the great entertainment coming this year — from First, the environment: The next decade is critical if we’re to manage returning favorites like our Emmy award winning series The Crown climate change sustainably. It’s why Netflix has committed to halving our and recently released hit action sequel Extraction 2, starring Chris emissions by 2030. We will do this by optimizing our energy use, then Hemsworth, to must-watch new films and TV shows such as Heart of electrifying it and decarbonizing the rest. Stone, Rebel Moon, Griselda and 3 Body Problem. Our north stars remain the variety and quality of our entertainment — and, as always, we welcome Second, inclusion: Netflix is becoming more representative of the your feedback. members we serve. We now have offices in over 25 countries. Almost half of our employees are women and, in the US, 50% are from historically excluded ethnic and/or racial backgrounds. We’re also seeing increased representation on and off screen — with significantly more female directors and showrunners, and more people of color in leading roles. Third, governance: Our business model is well proven and Netflix is a leader in streaming entertainment in terms of engagement, revenue and profit. So we’re evolving to a more standard large-cap governance structure, including the phased declassification of our board, the elimination of supermajority voting provisions and changes to our executive compensation program from 2023 onwards. Ted Sarandos Greg Peters co-Chief Executive Officer co-Chief Executive Officer and President of the and President of the Company and Director Company and Director Netflix ESG Report 2022 3
Introduction Environment Social Governance Appendix About Netflix At Netflix, we aspire to entertain the world — so whatever your taste, and wherever you live, we’ll have something great to watch or play, all in one subscription. Netflix ESG Report 2022 4 ¹ As of December 31, 2022, 2022 Annual Report (Form 10-K)
Introduction Environment Social Governance Appendix Our Approach to ESG Our Environmental, Social and Governance (ESG) framework is The Netflix Board of Directors oversees the Company’s ESG informed by relevant reporting frameworks — including efforts and receives regular updates from management in these Sustainability Accounting Standard Board (SASB), Global Reporting areas. For this report, we focus on the following topics: Initiative (GRI) and Task Force on Climate-Related Financial Environment, Social and Governance. Disclosures (TCFD). Environment Social Governance Sustainability Strategy Inclusion and Diversity Corporate Governance Climate Risk Supporting our People Enterprise Risk Management Sustainability On and Off Screen Responsible Products Ethics and Compliance Intellectual Property Protection Netflix ESG Report 2022 5
Introduction Environment Social Governance Appendix Our Progress 2 See below for a glimpse, or “highlights reel”, of our continued progress in 2022 on environmental, social and governance topics. Environment We are on track to meet our public sustainability commitments — ● We’ve used clean technologies on over 60% of the including to: (1) halve our emissions by 2030 from a 2019 baseline; and productions Netflix manages directly; and (2) bring our remaining net emissions from 2022 onwards to zero. ● We’ve committed to use at least one electric vehicle (EV) on ● We upgraded our Scope 3 target to reduce these emissions 55% screen in all of our directly managed productions, and our 3 per million USD of value added by 2030. “Everybody In” partnership with GM will also help promote their use. ● Starting in 2022, we’ve brought net Scope 1, 2 and 3 emissions to zero by investing in nature-based solutions that retain and We support creators who choose to incorporate sustainability into capture carbon. their storytelling. 165 million households around the world — over 70% of our members — have chosen to watch one or more stories We continue to focus on decarbonizing film and series production. highlighting climate and/or sustainability. And we spotlight these Over the course of 2022: stories during moments like Earth Month. 2 All data points are for the 2022 calendar year unless otherwise noted. 3 “ Value Added” is a term used by SBTi. For Netflix, this is synonymous with “Gross Profit,” derived from subtracting “Cost of Revenues” from “Total Revenue” for the Netflix ESG Report 2022 6 business, per our public financial statements.
Introduction Environment Social Governance Appendix Our Progress See below for a glimpse, or “highlights reel”, of our continued progress in 2022 on environmental, social and governance topics. Social As our third Inclusion Report showed: In addition, we continue to invest in the Netflix Fund for Creative Equity, which helps increase opportunities within the ● Women have the highest gender representation at entertainment industry. Netflix; and Our employee giving program provides a 2:1 match on employee ● Over 50% of our US employees are from one donations. In 2022, Netflix and our employees donated $34 or more historically excluded ethnic and/or racial backgrounds. million to over 5,000 charities worldwide. In April 2023, the USC Annenberg Inclusion Initiative published their We have now added disclosures about product accessibility to our latest study into representation behind and in front of the camera for ESG Report given the importance of ensuring that all of our Netflix’s US films and series. It showed notable improvements for members — regardless of language, device, connectivity or ability women and people from historically underrepresented racial and — can enjoy our entertainment. 4 ethnic groups between 2020 and 2021. 4 Netflix ESG Report 2022 More information about how the USC Annenberg Inclusion Initiative defines this term is available in their full report about the study. 7
Introduction Environment Social Governance Appendix Our Progress See below for a glimpse, or “highlights reel”, of our continued progress in 2022 on environmental, social and governance topics. Governance At our 2022 annual meeting, stockholders approved a board We’ve also adopted a majority voting standard in uncontested proposal to make significant changes to our corporate director elections and evolved our co-CEO compensation governance, including: program for 2023. This includes: a CEO salary cap; performance-based annual cash bonus; and a minimum 50% of ● A phased declassification of our board beginning in 2023. compensation allocated to stock options with one year vesting. From 2025, our entire board will stand for annual elections; In the last year, Netflix executives have met shareholders representing around 51% of our outstanding shares to solicit ● The elimination of supermajority voting provisions in our their feedback. Independent directors participated in a majority articles of incorporation and bylaws; and of these meetings. ● The ability for shareholders to call special meetings. Netflix ESG Report 2022 8
Introduction Environment Social Governance Appendix Environment To entertain the world, we need a habitable planet to entertain. We’re working to make our operations more sustainable, including behind the camera, and to support creators who want to highlight sustainability on screen. Netflix ESG Report 2022 9
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Sustainability Strategy Our Public Climate Targets The science is clear — the next decade is critical if we are to Key is decarbonizing our operations and value chain, which manage climate change sustainably. In March of 2021, we set two includes the making of our films and series. To help us meet this near-term climate targets aligned with consensus climate science challenge, we created an advisory group, including scientists and that can be measured in years, not decades: other experts. This group is unpaid and entirely independent (full list available at sustainability.netflix.com). Reduce our emissions by roughly half by 2030; and Bring our remaining net emissions from 2022 onwards to zero, in support of global net zero goals, by investing in nature-based solutions that retain and capture carbon. When we first set our emissions targets, we aligned to the Science Based Targets Initiative (SBTi) standard for Scope 3 “supplier 5 engagement” targets . After working to improve our Scope 3 data, 6 we submitted an upgraded quantitative “intensity” target aligned to current SBTi standards for validation in 2022. The new target, which has now been approved by the SBTi, is to reduce Scope 3 emissions 7 55% per million USD of value added by 2030. 5 Netflix previously had a science-based target to engage 70% of suppliers to set their own science-based targets. 6 Netflix’s Intensity Scope 3 target was approved by SBTi on Feb 27, 2023 (see “Companies Taking Action” on the SBTi website). Our validated Scope 1 and 2 target remains unchanged from 2021. Netflix ESG Report 2022 10 7 “Value Added” is a term used by SBTi. For Netflix, this is synonymous with “Gross Profit,” derived from subtracting “Cost of Revenues” from “Total Revenue” for the business, per our public financial statements.
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Decarbonization Target NETFLIX EMISSION REDUCTION ACTIONS TARGET TERMINOLOGY Energy Electric Clean Mobile Scope 1 Our “Sphere of Efficiency Vehicles Power 8 “Fuel” Control” 46% by 2030 absolute reduction Scope 2 Absolute Energy Renewable Supplier 9 Reduction Goal Efficiency Energy Incentives “Electricity” Our “Sphere of Influence” Scope 3 Demand Technology Educational 55% by 2030 10 Signaling Accelerators Offerings Intensity reduction “Value Chain” Intensity (million $ value added) Reduction Goal 8 Scope 1: fuel consumed for our self managed productions, company-owned transportation and building heating Netflix ESG Report 2022 11 9 Scope 2: electricity we purchase for our Open Connect systems and in our facilities and self-managed productions 10 Scope 3: emissions related to value chain activities such as purchased goods & services, capital goods, business travel and others
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Alignment with ISO NetZero Guidelines Netflix’s Sustainability Strategy is music to our ears. We are Our sustainability strategy is aligned with the ISO Net Zero Guidelines (IWA 42:2022) developed by the International delighted to see Netflix apply the same positive disruption Organization for Standardization, which recently published a to sustainability that they’ve applied to their business, upping testimonial about Netflix. These guidelines, which are designed to the ambition for achieving near-term net zero targets and be universally applicable, were developed with input from over harnessing the power of storytelling to educate and 11 1,200 global experts from 100+ countries , and among other entertain citizens. criteria, require: Christiana Figueres, Emissions Reduction: Taking immediate action to maintain the climate at 1.5 degree celsius — i.e., approximately halving global Diplomat and Architect of the U.N. Paris Agreement emissions by the end of the decade and achieving global net zero by 2050 at the latest. Counterbalancing Residual Emissions: Investing in nature-based 12 solutions that retain and capture carbon from the atmosphere, The Carbon Trust, a respected think tank, found these ISO Net 13 proportional to a company's “residual” emissions . Learn more Zero Guidelines to be the most comprehensively aligned to to the about how we are aligned in our carbon credit investments here. goals of COP27. Wider Impact: Engage value chain stakeholders, collaborate and share knowledge, and participate in relevant advocacy on behalf of bringing global emissions to zero and promoting a just transition. Learn more about how we are aligned on the broader societal impact here. 11 Including participants from the Greenhouse Gas Protocol, SBTi, UN Framework Convention on Climate Change, and UN Race to Zero teams. 12 We are working with ISO to ensure understanding this element of their guidelines because of the limited volume of high quality carbon removal credits available today, and the IPCC’s latest report shows that the mitigation options with the greatest potential global contribution to net emission reduction by 2030 are “avoidance” projects. Netflix ESG Report 2022 13 12 The ISO Net Zero Guidelines define residual emissions as: Emissions that remain on an annual basis after all efforts to reduce along a 1.5 °C pathway within value-chain or boundary emissions have been implemented.
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk We approach these four levers using an OED framework — i.e., first Sustainability in optimizing energy use, then electrifying it and decarbonizing the rest. Our Operations ● Optimize (O): We are conducting energy efficiency audits, including for our stages, studios and offices, so we can optimize and Value Chain vehicle fleet operations, right-size vehicles and mobile power and give preference to more efficient equipment. Climate Transition Plan ● Electrify (E): We are working to electrify the equipment that uses the most fuel, like vehicles, buildings and generators. Where available, we use electric motors, which are more To meet these objectives we are focused on four key levers: efficient and because electricity is more easily decarbonized. We’ve successfully piloted the use of mobile batteries and Energy Efficiency: Identifying cost-effective efficiency hydrogen-battery powered generators in lieu of fossil-fuel improvements for energy used in our offices and studios; powered generators in our productions. And we are also replacing fossil-fuel vehicles with electric, plug-in hybrid and hybrid vehicles. Vehicle Electrification: Transitioning from vehicles that use fossil fuels to fully electric and/or hydrogen powered alternatives; ● Decarbonize (D): When optimization and electrification aren’t possible, we decarbonize the remaining emissions by installing Clean Mobile Power: Using alternatives to diesel generators on and purchasing renewable energy. This means matching productions; and renewable electricity to any grid-connected power that isn’t carbon-free and shifting to lower-carbon or zero-carbon fuel options when that isn’t possible. Last year, we procured Renewable Energy: Using renewable electricity and fuels. renewable electricity to match our global electricity demand and we’re exploring more direct investments. Netflix ESG Report 2022 13
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk of this decade. Refer to the Energy Efficiency, Renewable Energy Maximizing the solutions available today, while accelerating the and Clean Mobile Power sections below. Each year, we continually market for tomorrow’s solutions, is also imperative. While energy develop and further refine our 2030 Science-Based Target efficiency and renewable energy solutions are cost-effective and transition strategy. The following chart illustrates our current can be deployed at scale now, clean mobile power and EVs are planned path to our Scope 1 and 2 target, and the decarbonization more nascent technologies. As a result they will deliver most of levers that will get us there. their respective emissions reductions for Netflix in the latter half 78,000 Science-based target: 42,000 Renewable energy: Energy efficiency and Electric vehicles Clean mobile power Forecasted electricity and fuel behavior change Netflix ESG Report 2022 14
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Our Carbon Footprint We measured our 2022 greenhouse gas emissions (i.e., carbon Our footprint, reductions and related data are represented in four 14 footprint) using the Greenhouse Gas Protocol . This helps us separate tables throughout the environment section of this report: understand our largest sources of emissions and the biggest opportunities we have to reduce them. Our independent accountants, Ernst & Young (EY), reviewed our 2022 Scope 1, 2 Greenhouse Gas Inventory including our corporate and 3 greenhouse gas emissions (location- and market-based). greenhouse gas data from 2019 through 2022. Their report and assurance letter is here. 2022 Emission Reductions Summary Table shows our quantified reductions from the range of measures we have put in place to track progress towards our science-based target. 2022 Carbon Credit Portfolio shows the carbon credits we purchased and retired for 2022. 2022 Electricity Consumption Summary shows our electricity consumption and renewable electricity. Netflix ESG Report 2022 15 14 Refer to the appendix for details about our greenhouse gas emissions inventory methodology, footprint boundaries and data management process.
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk GREENHOUSE GAS INVENTORY 2019 MTCO2e 2020 MTCO2e 2021 MTCO2e 2022 MTCO2e BIOGENIC EMISSIONS SCOPE 1 51,487 30,883 62,815 59,388 SCOPE 2 565 141 0 0 Renewable Fuels (market-based) (e.g., renewable diesel, sustainable aviation fuel) SCOPE 2 26,594 28,585 42,291 41,411 (location-based) 2019 MTCO2e: 0 SCOPE 2 26,317 29,356 31,937 23,622 (target-based) 2020 MTCO2e: 0 SCOPE 1+2 52,052 31,024 62,815 59,388 (market-based) 2021 MTCO2e: 1,007 SCOPE 1+2 77,804 60,239 94,752 83,010 2022 MTCO2e: 2,033 (target-based) SCOPE 3 1,192,659 1,020,541 1,466,497 1,086,833 (market-based) TOTAL 1,244,711 1,051,564 1,529,312 1,146,221 (market-based) CARBON CREDITS (35,506) (54,107) (1,529,312) (1,146,221) Netflix ESG Report 2022 16
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk CARBON FOOTPRINT COMPONENTS Emissions Reductions Over half of our emissions (all scopes) are related to the TRACKING PROGRESS AGAINST OUR 2030 production and licensing of films, series and games SCIENCE-BASED TARGET (“production”). The second largest source of emissions is in We track progress against our Scope 1 and 2 emissions target using our corporate operations (“corporate”), followed by our data target-based emissions figures noted in the carbon footprint table center providers (“streaming”). above. Target-based emissions only account for emissions reductions resulting from specific decarbonization actions and those 3% related to direct renewable energy supply (e.g., onsite generation, utility and landlord supply, power purchase agreements or direct investments), but not for emissions reductions resulting from our annual purchase of renewable energy certificates (or environmental attribute certificates). 15 ● 2022 Scope 1 and 2 emissions are 12% lower year-over- year, though they remain slightly higher than our 2019 38% Netflix’s 2022 Streaming baseline year due to growth in the business. Carbon Footprint ● The combined impact of our emissions reductions initiatives by Business Production across our four priority levers in 2022 resulted in a 30% Activity 59% Corporate lower Scope 1 and 2 footprint value than would have otherwise been reported. ● The vast majority of our emission reductions still come from renewable energy and renewable fuels. Transitioning from diesel to electric will take time to scale to a level that will have a measurable impact on emissions reductions. 15 In addition to emissions reductions from our decarbonization efforts, external factors also influence the calculated emissions total, including data improvements (e.g., improved data quality, updated emissions factors) Netflix ESG Report 2022 17 and changes in core business activities from year to year (e.g., number of self-managed vs. partner-managed productions which can shift the emissions representation between Scopes).
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk 16 2022 SCOPE 1 AND 2 EMISSIONS REDUCTIONS TABLE Emission Reduction Levers Emissions Reduced and Avoided (MT C02e) Action Sub-Lever 2021 2022 Equipment & Controls Improvements 0 162 Energy Efficiency Right-Sizing Diesel Generators 0 51 Utility-Supplied Renewable Energy 3,869 9,452 Landlord-Supplied Renewable Energy 3,612 5,705 Renewable Energy Streaming Partners Renewable Energy 5,702 6,764 (electricity and fuel) Sustainable Aviation Fuel 174 295 Renewable Diesel 717 1,738 Electric Vehicles 10 75 Electric (and other Plug-in Hybrid 7 52 low-carbon) Vehicles Hybrid Vehicles 12 31 Hybrid Systems 0 4 Grid Tie-In 0 967 Clean Mobile Power Batteries 85 127 Hydrogen Systems 22 81 Total 14,210 25,504 16 There is no reporting guidance from the SBTi on tracking progress towards science-based targets on an annual basis, so we use standard greenhouse gas Netflix ESG Report 2022 18 accounting methodologies per the Corporate Accounting and Reporting Standard by The Greenhouse Gas Protocol. Our Internal Audit team validates our greenhouse gas accounting methodologies and we engage EY to perform limited assurance over our greenhouse gas emissions.
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk 2022 Electricity Consumption Summary Table Reducing Emissions in the Workplace SCOPE METRIC 2020 2021 2022 ENERGY EFFICIENCY Electricity 26,196 33,407 36,110 consumed (MWh) In 2022, we completed energy efficiency audits at our major Hardware facilities across North America. Except for Albuquerque Studios in Percentage grid 100% 100% 100% Infrastructure New Mexico and the Egyptian Theater in Los Angeles, Netflix does electricity Electricity not own the facilities in which we operate. This makes the Percentage 100% 100% 100% immediate implementation of the audit recommendations more renewable challenging. So we engaged with our landlords in the US and have Electricity 68,089 123,148 120,857 begun to implement projects within our control at several of our consumed (MWh) offices and studios including: window replacements, temperature Remaining Percentage grid 100% 100% 100% setbacks, lighting improvements and controls, heat pump installs, Electricity electricity plug load controls, daylight sensor installs and equipment upgrades. We will replicate this approach across priority facilities Percentage 100% 100% 100% renewable in EMEA in 2023. Total electricity 94,285 156,555 156,967 Total Electricity consumed (MWh) RENEWABLE ENERGY (ELECTRICITY AND FUELS) In 2022, as in previous years, we have matched our global We recognize that not all renewable energy supply is the same in operations with 100% renewable electricity, covering all electricity terms of its positive impact. So we’re working to increase the consumption in our offices and for productions we directly manage. proportion of onsite generation, utility and landlord-supplied clean electricity and direct sourcing from offsite projects. This was achieved through a range of approaches that include utility-supplied clean electricity, landlord-supplied clean electricity, and renewable energy certificates (RECs). Netflix ESG Report 2022 19
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Below are some of the highlights of our partnership with Powertrust in 2022: Mon, Nagaland: This project has connected three villages in the state of POWERTRUST PARTNERSHIP Nagaland to solar mini-grids. These villages are the first demonstration sites of a larger plan to connect 40 villages across the province over the next three years. This year we partnered with Powertrust to bring high-impact distributed renewable energy projects to rural areas of India for the first time. Dr. Shroff’s Charity Eye Hospital, Uttar Pradesh: This organization operates This work is funded through distributed renewable multiple centers for high-quality, low-cost eye care serving the rural poor and energy certificates (D-RECs), a market instrument low-income communities across India. The combined network sees more aligned to the International REC (I-REC) standard. than 250,000 patients and performs nearly 30,000 surgeries every year. This These investments bring renewable energy to branch in Uttar Pradesh experienced daily power cuts lasting multiple hours, regions where it is needed most, thereby and relied on diesel generators to provide backup power. Now, a photovoltaic delivering maximal social and environmental system reduces diesel consumption by up to 70%. benefits. Many of the projects we have invested in are bringing electricity to communities, and Vellore Institute of Technology, Andhra Pradesh: The institute is a higher enabling others to rely less on small-scale fossil educational facility in Andhra Pradesh. A 700kWp rooftop system now fuel generators. spreads across several buildings on the institute’s campus, including several student accommodation and service buildings. Solar Irrigation Pumps, Uttar Pradesh: “Irrigation-as-a-Service” enables farmers to transition from diesel-based pumping to solar irrigation. The tariffs are set to be 20-40% cheaper than the running cost of diesel groundwater pumping (including fuel, maintenance, and rental), and users only pay for the volume of water consumed for irrigation. Netflix ESG Report 2022 20
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Reducing Emissions in lower emissions than conventional fuels such as diesel and Jet-A. the Workplace (continued) In select markets, we fueled both production vehicles and mobile generators with over 185,000 gallons of renewable diesel, an important bridge fuel as we work towards longer-term RENEWABLE FUELS decarbonization of these activities. Similarly, we have secured over 100,000 gallons of Sustainable Aviation Fuel (a Jet-A fuel We strive to implement zero-emissions solutions where we can. replacement blended fuel with lower emissions) to help fuel But we can also achieve meaningful reductions in the near-term Netflix aircraft. through the adoption of renewable fuels that have significantly Reducing Emissions in Productions Production-related emissions account for 60% of our overall footprint, so we are focusing our efforts on: (1) using clean mobile power equipment versus diesel generators; and (2) using EVs and other low emissions vehicles. Over the course of 2022 we implemented these clean technologies on over 60% of the productions Netflix manages. We employ sustainability experts who regularly visit production sites to identify opportunities to reduce emissions and we maintain a production resources website that contains tools and resources to introduce our productions to the latest clean technologies. This video showcases some of these technologies operating on multiple Netflix sets and partner locations, together with testimonials from crew and producers about their experience: Netflix ESG Report 2022 21
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk CLEAN MOBILE POWER Clean Mobile Power Spotlights: Batteries: Virgin River Season 5 built on their experience from Season 4 to Using diesel generators has been an entertainment expand their use of batteries to power set and ancillary power needs, industry standard for a long time and effective reducing the season’s diesel generator fuel use by 44%. The Union, filmed cleaner alternatives have not been available at around London, leveraged batteries to power the set and lighting, resulting scale. Cleantech solutions are starting to emerge in generators only being needed for 5% of filming hours, saving over 1,800 and they can replace some generators, or at least gallons of fuel. reduce the number of hours they need to run each day — saving fuel and reducing air and noise pollution on set. In the past year, over 50% of the productions Hydrogen Power Units (HPUs): Hydrogen Power Units using green hydrogen Netflix manages incorporated clean mobile power were deployed on UK productions that required supplemental power at studios or long term locations. For the filming of Damsel, two large hydrogen power solutions including grid tie-ins, mobile batteries, units were used to provide supplemental power at a studio, replacing diesel battery-hybrid generators, and hydrogen power generators, saving over 4,200 gallons of fuel and reducing emissions by 44 units, resulting in fuel reductions that lowered MTCO2e. The Diplomat Season 1 employed equipment to bring clean power to emissions by 1,179 MTCO2e. This included the a rural location in the English countryside. We partnered with a local production deployment of over 100 pieces of clean mobile equipment supplier to conduct the first mobile hydrogen pilot in France on power equipment and battery-hybrid generators Lupin Part 3, while filming on location outside of Paris. deployed for the first time. Netflix also expanded the geographic reach of these solutions, deploying Hybrid Generators: Bodkin Season 1 was the first ever production in solutions in and around Atlanta, Austin, Dublin, Ireland to use a hybrid generator and to use renewable diesel. We also Lisbon, London, Los Angeles, New York, Paris, piloted hybrid generators for the production of the films Irish Wish, Toronto and Vancouver. Here are a few examples of Unfrosted and Rebel Moon, the latter using a hybrid generator plus clean mobile power in our 2022 productions. solar technology to provide remote power to construction crews and wardrobe trailers. Netflix ESG Report 2022 22
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk VEHICLE ELECTRIFICATION Film and series productions take thousands of vehicles that until recently have been universally fossil-fuel powered. In the past year, over 30% of the productions Netflix manages incorporated electric, plug-in hybrid, and hybrid vehicles, totaling more than 120 vehicles piloted in 2022 (a 3X increase in vehicles from 2021), resulting in fuel reductions that lowered emissions by 158 MTCO2e (a 5X increase in reductions from 2021). These vehicles were deployed on productions in Los Angeles, London, New York, Toronto and Vancouver. From our pilots, we have learned that EV passenger vehicles can save productions money and fuel when provided to crew that have high daily mileage, and that plug-in hybrids and regular hybrids are good transition vehicles that reduce emissions without range anxiety. As we prepare to pilot larger vehicles, including electric trucks, we know that charging infrastructure, including mobile charging, is key to the successful integration of EVs into production operations. Therefore we have begun to build out charging infrastructure at studios where we frequently produce series and films. We are installing faster level 2 stations (dispensing 16-19 kW vs the standard 6-7 kW) and have purchased DC fast chargers that will be installed in Los Angeles and at our owned studio in Albuquerque in 2023. Netflix ESG Report 2022 23
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Sustainable production industry groups: INDUSTRY COLLABORATION Netflix is a member of several industry groups globally (e.g., Sustainable Production Alliance (global), BAFTA’s Albert (UK and global), Reel The film and television industry is over a century old and has Green/On Tourne Vert/Ontario Green Screen (Canada), Green Motion been traditionally powered by fossil fuels. While we have set (Germany), Sustainable Screens Australia, etc.) to help bring Netflix-specific climate targets, we can’t transition transparency (e.g., Close Up: Carbon Emissions of Film & Television entertainment to a cleaner, low carbon industry alone. This is Production) and public advocacy for sector transformation (e.g., why we partner with other studios to ensure progress made hydrogen hub). by one benefits everyone — and because we believe collective actions will yield positive outcomes, faster. Clean Mobile Power Initiative: We do this through: By co-founding the Clean Mobile Power Initiative (CMPI) with support from non-profit Rocky Mountain Institute and its climate accelerator, we aim to identify and deliver cost-competitive zero emissions mobile power at scale for the entertainment industry. The long term goal is to eliminate diesel We also actively partner with other key business and non generators in top production markets. profit consortia to: (1) further our understanding of climate representation on screen, including through BAFTA’s Albert, SPA and the Climate Entertainment Stakeholders Sustainable Aviation Buyers Alliance: Roll Call, a group organized by the Television Academy, Academy of Motion Picture Arts & Sciences , Creative Making a film or series requires air travel. To accelerate progress towards Artists Agency, and PGA to connect the companies and lowering the greenhouse gas emissions associated with burning jet fuel, organizations working in climate entertainment; and (2) Netflix co-founded the Sustainable Aviation Buyers Alliance (SABA). advocate for more sustainable policy solutions, including SABA sends market signals to producers of Sustainable Aviation Fuel (SAF) to grow supply, facilitates coordinated procurement activity, and CERES, C2ES, the Business Roundtable and Motion ensures the environmental integrity of their claims. Picture Association. Netflix ESG Report 2022 2424
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Sustainability Across the Value Chain This is what industry leadership looks like. Netflix is raising the bar SCOPE 3 EMISSIONS by aligning operations with science, pioneering approaches to 17 protect nature, and sending new demand signals to suppliers that Purchased goods & services (PG&S) emissions, i.e., goods and services we buy from others, made up the majority of our 2022 sustainability is a measurable priority. Not only do we see progress Scope 3 footprint, primarily related to film and series production. against ambitious near-term goals, Netflix is also leveraging their The next biggest Scope 3 Category in 2022 was business travel platform for positive change. It’s clear that Netflix is taking climate 18 emissions , which includes air travel, hotel stays and action seriously. travel-related transportation, and accounts for
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk DATA CENTERS AND CONTENT DISTRIBUTION NETWORK (CDN) When it comes to distributing our content to our members, Netflix invests heavily in making this process as efficient as possible with our Open Connect program. We make 18,000 servers available for free to Internet Service Providers who operate them in their data 21 centers across 6,000 locations in over 175 countries . So when our members press play, instead of the film or series being streamed from halfway around the world, it’s streamed from Carbon Trust’s white paper on the Carbon Impacts of Video around the corner — increasing efficiency for operators while also Streaming determined that the use-phase emissions associated ensuring a high-quality, no-lag experience for consumers. On top with data center and CDN operations are small (
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk INTERNET TRANSMISSION AND USER DEVICE ENERGY USE Because internet infrastructure (including data centers) are so Based on globally accepted greenhouse gas accounting 24 widely shared by so many consumers across so many services, the standards , internet- and device-related emissions fall outside energy consumption of this infrastructure for individual video of the formal carbon footprint boundary for Netflix. Even so, we still streams is relatively efficient (i.e., ~10% of total use-phase think it is important for us to contribute to industry-wide streaming emissions). By contrast, the physical devices used by decarbonization efforts. our members (wifi routers, streaming sticks, set top boxes, and displays) drive the most energy consumption and emissions Through our participation in DIMPACT, we collaborate with Internet (~89%). Even so, the total carbon footprint of streaming one hour Service Providers (ISPs), device manufacturers, and academic and of video is approximately 55 gCO2e (grams of carbon dioxide industry experts to stay up-to-date on the latest research about 22 equivalents). This equates roughly to the emissions associated digital service emissions and contribute to cross-sector policy with microwaving four bags of popcorn, or three boils in an suggestions that will help decarbonize video streaming globally. 23 electric kettle . We’ve summarized the main takeaways here. Additionally, we are part of the DIMPACT Device Manufacturers Data Center Operators Device Manufacturers Internet Service Providers working group, where we support research related to device energy 1% 89% 10% efficiency. We are also encouraged by work with the Carbon Trust, in collaboration with companies like Amazon, Meta, Microsoft, Samsung and Sky, to tackle the emissions of connected devices. 22 Based on UK emissions factors, because these comparisons vary by country depending on the carbon Electric Utilities intensity of the user's national grid. 23 100% of this value chain relies on electricity The True Climate Impact of Streaming 24 Per the Greenhouse Gas Protocol and also validated by our auditors, indirect use-phase emissions are optional to include. The Science Based Target Initiative (SBTi) also specifies that internet- and device-related Netflix ESG Report 2022 27 emissions are indirect use phase emissions for software and telecommunication services, therefore optional to include in our footprint and target (Target Validation Protocol for Near-term Targets, Version 3.1, pg. 51).
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk by climate science. But per the science (Intergovernmental Panel 25 on Climate Change , Nature), this needs to be done in parallel and Netting Remaining 26 cannot come later . Emissions to Zero Short film by the makers of Our Great National Parks on how carbon credits work, illustrated using Netflix’s contribution to a Kenyan To supplement our decarbonization work, we delivered on our forest conservation project next to promise to net all remaining emissions to zero, across all three Tsavo National Park (episode 3) scopes, in 2022. We did this by investing in nature to retain and remove carbon (nature-based carbon credits) and match remaining electricity use to like-for-like renewable energy credits. Our 2022 carbon credit portfolio spans four continents, six countries, and 25+ on-the-ground partners, with 100% third-party certification for carbon measurement. Netflix does extensive due diligence before including a project in our portfolio, using a rigorous Nature-Based Carbon Credits five step evaluation process to select the highest quality credits, all of which need to demonstrate their value beyond the carbon, including social impact, community and biodiversity benefits. We We align with the latest guidance from nine research, NGO and review transparency and integrity work from groups like VCMI and multilateral government institutions who conclude that, “in ICV-CM, and stay abreast of methodologies from third party credit addition to cutting greenhouse gas emissions in company standards bodies to continually refine our vetting process. operations and across value chains, to help get the world on track for halving global emissions by 2030, all companies need to invest Nature-based projects make up 64% of our portfolio because of in protecting, managing and restoring nature, for example by their ecosystem benefits and potential to bring economic value to buying high-quality nature-based carbon credits.” Relative to our the region, including indigenous people or those disproportionately work to decarbonize, purchasing carbon credits comes only after affected by climate change. we have made efforts to reduce emissions at the speed prescribed 25 All scenarios developed by the IPCC that limit climate change to 1.5°C rely on increasing the ghg sequestration potential of nature coupled with the avoidance of further Netflix ESG Report 2022 28 damage to soils, forests, peatlands, wetlands, oceans and other critical biodiverse sinks - IPCC (2022) Climate Change 2022: Mitigation of Climate Change. 26 A We Mean Business coalition study showed that if the world’s 1,700 biggest emitters compensated each year for just 10% of the emissions they have not yet cut, through investments in nature, it would mitigate nearly 30 gigatons of emissions and mobilize up to $1 trillion in climate finance by 2030.
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk 2022 CARBON PORTFOLIO Project Name Country Project Type Project Benefits Vendor Tonnes Mycorrhizal Inoculation Chile Removal: Advances biotechnology, Mikro-Tek & 331,600 Accelerated Reforestation Reforestation biodiversity, local skilled jobs, Climate Impact Carbon Removal soil rehabilitation Partners Chyulu Hills Kenya Retention: Biodiversity, drought Conservation 338,569 REDD+ Project REDD+ prevention, education International resources, local jobs and alternative livelihoods, strong local community governance Mycorrhizal Inoculation Accelerated Reforestation Carbon Removal Salvador da Bahia Brazil Methane Reduced pollution, Climate 266,300 Landfill Gas Project Mitigation local skilled jobs Partners Bangladesh Gas Bangladesh Methane Reduced pollution, Climate Impact 113,872 Leak Reduction Mitigation local skilled jobs Partners Scott River Improved USA Removal: Fire prevention, Ecotrust Forest 31,248 Forest Management IFM biochar production, Management watershed restoration Scott River Improved Forest Management Netflix ESG Report 2022 29
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk 2022 CARBON PORTFOLIO (CONTINUED) Project Name Country Project Type Project Benefits Vendor Tonnes Central de Resíduos do Brazil Methane Reduced pollution, Climate Impact 26,832 Recreio Landfill Gas Mitigation local skilled jobs Partners Project (CRRLGP) Los Bancos Community Mexico Removal: Biodiversity, Cool Effect 19,530 Based Improved IFM local skilled jobs Forest Management Mexico ICICO Community Removal: Cool Effect 17,170 Biodiversity, local skilled jobs, Chyulu Hills REDD+ Project Based Reforestation IFM fire prevention and other forest health benefits USA Indigo Ag Soil Removal: Indigo AG / 1,100 Biodiversity, local skilled jobs, Carbon Project Soil Carbon Cool Effect soil health, fire prevention and other forest health benefits Total 1,146,221 RENEWABLE ELECTRICITY CREDITS For any electricity we weren’t able to decarbonize in 2022, we used like-for-like credits by retiring Energy ICOCO Community Based Reforestation Attribute Certificates (e.g., Renewable Energy Certificates (RECs) in the US, Guarantees of Origin (GOs) in Europe) to cover all non-renewable electricity use in over 150 countries. Netflix ESG Report 2022 30
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk Sustainability in Storytelling The Sea Beast Our Great National Parks In 2022, 165 million, or more than 70% of our members, chose to watch at least one story on Netflix that highlighted sustainability. We’ve curated over 200 of these series, films and specials into a Netflix collection: Sustainability Stories. The collection includes comedies like Don’t Look Up, documentaries like the Academy Award® winning The Elephant Whisperers and Our Great National Parks, to the mystery film Glass Onion: A Knives Out Mystery, Down to Earth with Zac Efron Spirit Rangers fantasy sci-fi Sweet Tooth and political drama Borgen - Power and Glory, inspiring solutions in Down to Earth with Zac Efron, and family fare like The Sea Beast and Spirit Rangers. Visit the Netflix sustainability webpage for more. Netflix ESG Report 2022 31 Don’t Look Up
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk EVs ON SCREEN Netflix has committed to expanding the use of EVs in shows and Young people like myself view Netflix as a cherished form of films we produce ourselves — and announced this in a 2023 Super entertainment but also as a source of education and Bowl ad with GM starring Will Ferrell. These titles will start to hit inspiration. As more and more of our generation recognizes the service in 2023, including Murder Mystery 2, Virgin River the implications of the climate crisis on our daily lives we feel Season 5 and more that will prominently feature EVs. hopeful when shows like The Crown tackle coal pollution, or when Zac Efron’s Down to Earth highlights new green technologies. I’m proud of Netflix for being serious about tackling the climate crisis both in-house and on-screen. Xiye Bastida, Indigenous youth climate activist and winner of the Spirit of the UN Award Netflix ESG Report 2022 32
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk STRATEGY AND RISK MANAGEMENT Climate Risk We conducted an initial climate risk assessment at the end of 2021. This evaluation looked at a range of climate risks as defined by the Refer also to the TCFD index in the appendix to this report Task Force on Climate-Related Disclosures, including physical, regulatory, reputational, market, legal, and transitional risks. We also referenced the ESG-Specific Committee of Sponsoring GOVERNANCE Organizations’ (COSO) framework and Intergovernmental Panel on Climate Change (IPCC) research to build a climate risk framework to Board: The Netflix Board oversees the Company’s assess Netflix risk. ESG efforts, which includes sustainability, with the assistance of the Nominating and Governance Committee. They regularly receive updates on sustainability and enterprise risk management at Board meetings. Management: Our Chief Financial Officer (CFO) oversees management decisions related to our sustainability programs, which are led by our Netflix Sustainability Officer. Our Internal Audit team performs an annual company-wide enterprise risk assessment, in which climate risks are considered, and the findings of this assessment are shared with the Board annually. Netflix ESG Report 2022 33
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk RISKS We identified the following risks and opportunities, and mapped them against current strategies: Risk Type Description Time Horizon Mitigation Strategy Acute Acute physical risks caused by disruption from Short Term We produce content all around the world and can be somewhat resilient Physical wildfires, flooding and sea level rise could pose a to issues related to a particular studio or filming location. As part of our threat to business continuity and an impact to planning for productions, we conduct risk assessments and develop productions in areas impacted by natural disasters. detailed emergency response plans for each different potential scenario. During production, we regularly track adverse weather events and other situations that may impact the continuity of our productions and implement plans as needed (e.g., halting production, moving locations, etc.). We will also continue to monitor global physical risks as a part of our enterprise wide risk management and business continuity programs, which will inform additional mitigation strategies. Emerging Regulatory impacts could impose additional costs Medium Term We partner closely with players across the industry to evaluate, develop Regulation and limitations on how we produce content and and deploy new sustainable technologies as well as seek to operate as operate our service. efficiently as possible with traditional energy sources. Regulatory impacts on traditional energy sources Along with other companies, we have partnered with DIMPACT to could pose a risk on our license to operate and help better understand and assess the impact of emerging trends in produce content (e.g., bans on diesel generators in our industry. desirable shooting locations) if new comparable Read more about these efforts in the Sustainability in Our Operations technologies aren’t introduced in sufficient supply and Value Chain section in time. Netflix ESG Report 2022 34
Introduction Environment Social Governance Appendix Sustainability Strategy Sustainability in Our Operations and Value Chain Netting Remaining Emissions to Zero Sustainability in Storytelling Climate Risk OPPORTUNITIES Opportunity Type Description Time Horizon Business Strategy Resource Energy efficiency in our operations. Short Term Netflix conducts energy efficiency audits across our operations Efficiency and long term lease facilities in order to reduce energy costs and emissions from inefficiencies in our built environment. Learn more in our Sustainability in Our Operations and Value Chain section. Energy Optimization and electrification of our vehicle Short Term Netflix is exploring various ways to optimize fleet use with our Source fleet across our operations, productions and in suppliers and switching from fossil fueled transportation to EVs. our supply chain. EVs are more efficient and many models have lower total cost of ownership versus gas-powered vehicles. We anticipate that this integration of these practices and technologies will result in net cost and operational savings over the next decade. Learn more in our Sustainability in Our Operations and Value Chain section. Products and Supporting entertaining and Medium Term Learn more in our Sustainability in Storytelling section. Services scientifically-informed content that raises environmental awareness. METRICS AND TARGETS While the assessment was a useful exercise, the climate risks we identified were all mapped to risk mitigation strategies already in place Refer to our public climate targets and Scope 1, 2 and 3 or underway. The output of this climate risk assessment was also used greenhouse gas emissions data above. Measuring our performance as an input into our enterprise risk management (ERM) assessment. against these targets over time helps to inform our climate risk When evaluated using our ERM methodology, no standalone assessment process, in particular our transition risks. climate-related risks were identified as significant for the company. Netflix ESG Report 2022 35
Introduction Environment Social Governance Appendix Social We are focused on a number of areas, including diversity and inclusion within Netflix, representation both behind and in front of the camera and the accessibility of our service. Netflix ESG Report 2022 36
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Inclusion & Diversity If we are to serve audiences globally, we want an employee base that reflects our membership and a culture that enables those employees to do the best work of their lives. Our first inclusion report, published in 2021, looked at “representation within the company, how we plan to increase it and how we cultivate a community of belonging and allyship” — and we’ve been working to build on that over the last two years. Netflix ESG Report 2022 37
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Global Gender Identity Representation Today 27 All Job Levels Director+ GENDER (GLOBAL) 51.4% 51.7% Across gender identities, women make up 51.2% 49.6% 47.8% 50% 50% 49.6% of our workforce and have the highest 45.7% 45.6% 45.0% representation at Netflix, compared to 51.7% in 2021. Women leadership (Directors and above) 40% 40% remained steady at 51.4% (vs. 51.2% in 2021). 28 Men and additional gender identities remained 30% 30% flat at 45% and 1.3% respectively, compared to 2021. 20% 20% SENIOR LEADERSHIP 10% 10% Of the 23 leaders in our senior leadership team 1.3% 0.3% 0.2% in 2022, 43.5% (10) are women. 0% 0% Women Men Additional Women Men Additional Gender Gender Identities Identities 2021 2022 27 This data is based on a subset of our streaming employee population, representing approximately 9,500 streaming employees. Due to regional laws, we are not able to collect gender data in every region. 4% of the 9,500 employees represented in the data collection process chose not to disclose a gender identity. Netflix ESG Report 2022 38 28 Netflix acknowledges and honors that gender is non-binary, so employees can self-identify from categories outside of man or woman.
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Representation Today 29 RACE/ETHNICITY (US) The number of US employees who identify as Asian accounts for 27% of our workforce, an increase from Over half of our US workforce (52.9%) is made up of people 25.8% in 2021— and 18.4% of our leadership (directors from one or more historically excluded ethnic and/or racial and above), compared to 18.6% in 2021. backgrounds, including Asian, Black, Hispanic or Latino/a/x, Middle Eastern or North African, Native American, and The number of US Black employees accounts for 10.7% 30 Pacific Islander . of our workforce, a decrease from 11.7% in 2021 — and 12.9% of our leadership (directors and above), a decrease from 13.6% in 2021. SENIOR LEADERSHIP The number of US Hispanic or Latino/a/x employees Of the 23 leaders in our senior leadership team in 2022, 34.8% (8) accounts for 11.3% of our workforce, relatively flat from self-identify as belonging to one or more historically excluded last year (11.2%) — and 7.3% of our leadership ethnic and/or racial backgrounds. (directors and above), an increase from 6.8% in 2021. 29 In the US — where we collect and report race and ethnicity data — we had approximately 7,000 employees. Previously published results will differ due to changes in data collection methods that allow employees to share multiple self-identities (e.g., Black and Asian compared to only “multi-race”); with this change, percentages can add up to more than 100%. Netflix ESG Report 2022 39 30 The Race & Ethnicity self-identification categories that Netflix uses are largely informed by US federal reporting requirements.
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products US Race/Ethnicity US Race/Ethnicity 59.0% 58.5% All Job Levels Director+ 50% 50% 46.6%46.6% 40% 40% 27.0% 30% 30% 25.8% 18.6% 18.4% 20% 20% 13.6% 11.3% 11.7% 12.9% 11.2% 10.7% 7.3% 10% 10% 6.8% 2.3% 2.1% 0.7% 0.6% 0.9% 0.9% 2.2% 2.0% 0.6% 0.4% 0.8% 0.8% 0% 0% Native Asian Black Hispanic/ Middle Native White Native Asian Black Hispanic/ Middle Native White American/ Latino/a/x Eastern/ Hawaiian/ American/ Latino/a/x Eastern/ Hawaiian/ Alaskan North Other Alaskan North Other Native African Pacific Native African Pacific Islander Islander 2021 2022 2021 2022 Refer also to our EEO-1 reports from 2014-2021 here. Netflix ESG Report 2022 40
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Deepening our Culture of Inclusion and Belonging Increased representation is only part of the journey. People need On recruiting and development, we have expanded the number of to feel included and valued within an organization if they are to Hispanic Serving Institutions (HSI), Historically Black Colleges and stay long term — and while we’ve made steady progress, we have Universities (HBCU), and Minority Serving Institutions (MSI) much more to do. Key is building an inclusion lens so that represented in our Pathways Bootcamp. This immersive 12-week employees at every level can move from awareness about program provides technical skills development to students from diversity, equity and inclusion to action and impact more quickly. In historically underrepresented groups. Since the program's inception the last year, over 600 of our leaders globally have participated in in 2020, 276 students have participated in the Pathways Bootcamp. small group workshops on Leading Inclusively. We also have groups of inclusion advisors in all regions and functions helping to On building a more inclusive working environment, we now have 18 develop best practices in hiring, compensation, onboarding, Employee Resource Groups (ERGs) — with over 8,000 employees feedback, growth and development. in 84 chapters globally. These ERGS help to: create a positive and welcoming environment for employees from historically We conduct pay equity analyses at least annually. These are underrepresented communities at Netflix; raise our collective designed to help ensure that employees from historically consciousness around diversity and inclusion issues; and support underrepresented groups are not being underpaid based on recruitment, retention and employee engagement. gender (globally) and race (US) relative to others doing the same or similar work under comparable circumstances. We aim to rectify pay gaps that we find. In addition, we will increase transparency around employee retention and pay equity in our inclusion updates and ESG reporting starting in 2024. 80+ 276 ERG chapters Students have participated in across the globe Pathways Bootcamp Netflix ESG Report 2022 41
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Benefits Highlights: Culture and Engagement Physical Health: Medical benefits work differently by country. No At Netflix, we seek excellence in everything we do — our product, matter what the case is in each location, we make sure our our entertainment and our culture. To help us succeed, we’ve employees and their families are covered. Additionally, we focus on created an employee culture that’s focused on continuous accommodations and workplace adjustments to enable employees improvement so we can better serve our members and build our with one or more disabilities to be productive and successful. business. Our publicly available Culture Memo outlines our approach, which we update as needed to ensure we remain flexible Mental Health: Mental health is important to overall health so we in our approach. And we focus on employee engagement and offer various programs to support employees and their dependents. feedback, including through regular town halls, business reviews Globally, we provide access to mindfulness resources, as well as free and memos (which we often share broadly, including comments). therapy and coaching sessions. In 2022, we introduced a formal Wellbeing + Resilience strategy to manage issues related to anxiety and workplace stress. Our primary goal is to enhance productivity by focusing on integrating wellbeing into our operations. Benefits and Wellbeing Family Benefits: Netflix offers a global family forming and fertility We offer benefits through four pillars: physical health, mental health benefit to support employees during their fertility health, health, family and financial. On the right are a few highlights of surrogacy, adoption and family forming journey. This benefit is our offerings: available to employees and their spouse/domestic partner, regardless of marital status, gender identity or sexual orientation. We also recognize that one of the most important events in many of our employees’ lives is the birth or adoption of a child, and our parental leave policy is “take care of your baby and yourself.” Financial Benefits: We provide employees the opportunity to prepare for their futures through our retirement-savings benefits, which vary by country. Netflix ESG Report 2022 42
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Employee Giving Program Philanthropy at Netflix is driven by employees through our Employee Giving Program. Consistent with our culture of freedom and responsibility, we enable employees to donate to causes that are meaningful to them through a 2:1 employee match. When an employee donates to a charitable organization (from over 2 million eligible charitable organizations in 200 countries), Netflix matches that with 2X the donation amount, with an upper limit of $20,000 per employee per year for all donations and matches. This democratizes giving decisions, and incentivizes employees to support causes they’re passionate about. In 2022, we expanded our giving options and ways to get involved. We added a new volunteer match program in which Netflix employees can donate time by volunteering. For every hour an employee volunteers with an eligible cause, Netflix donates $50 to the same cause as part of each employee’s annual match maximum. Total giving as part of the Netflix Employee Giving Program in 2022 was approximately $34 million supporting over 5,000 charities worldwide. Nearly 30% of our employees participated in the Employee Giving Program in 2022. Netflix ESG Report 2022 43
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Gender Equality in More People of Color Progress in Film/Series and Productions Leading Roles in Leading Roles Better representation on-screen starts with representation behind the camera and in the office. But we know that driving real change 47% 55% in film and TV, not only at Netflix but industry-wide, means continuing to think about whose voices are still missing and discovering the next generation of storytellers. In 2020 to 2021, nearly half of Netflix More than half of all Netflix films or films and series featured a lead or series from 2018-2021 featured a co-lead from an underrepresented girl or woman as the lead or co-lead. USC ANNENBERG INCLUSION REPORT racial/ethnic group. We partner with Dr. Stacy L. Smith and the USC Annenberg More Women Behind Women of Color Behind and Inclusion Initiative to examine several inclusion metrics (e.g., the Camera In Front of the Camera gender, race/ethnicity, LGBTQ+, disability) in our US-commissioned films and series. In 2021, we released our first-ever study and committed to publicly releasing our progress 26.9% 11.8% every two years through 2026 to help keep us accountable and effect lasting change in our industry. This April we shared the latest round of research looking at Netflix In 2021, 26.9% of directors on Netflix Women of color increased significantly as films were women, compared to 12.7% series directors from 5.6% in 2018 to 11.8% US films and series from 2020 to 2021. The new findings showed across top-grossing films across the in 2021, with similar growth for writer and notable gains year-over-year for women and people from industry that same year. And 38% of creator roles. Nearly a third of films (27.7%) underrepresented racial/ethnic groups. show creators in 2021 were women, and more than half of series (54.75%) in substantially higher than 26.9% in 2018. 2021 had women of color as leads/co-leads. However, the results also reveal that gaps persist for some specific racial/ethnic groups, including Latinx, Middle Eastern/North African, Indigenous and Native Hawaiian/Pacific Islander communities, as well as characters with disabilities. Netflix ESG Report 2022 44 Read the executive summary here and the full report here.
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products FUND FOR CREATIVE EQUITY From our work with USC, we have learned that more inclusion In just two years, we have committed $29 million towards these behind the camera leads to better representation on screen. So in initiatives, supporting over 4,500 up-and-coming creatives and 2021, we established the Netflix Fund for Creative Equity, a partnering with more than 80 organizations around the world. commitment of $100 million over five years towards building new We’ve also placed 395 creatives from our programs on Netflix opportunities for underrepresented communities within productions in a variety of roles, ranging from line producers and entertainment. Through the fund, Netflix supports external associate editors to casting assistants and grips. Read the latest organizations that are committed to creating more equitable update on the Fund for Creative Equity here. opportunities in the TV and film industries, as well as bespoke Netflix programs that help us to identify, train and provide job placement for up-and-coming talent globally. Invested more than $29 million in Partnered with over 80 Established more than 100 Supported more than 4,500 programs over the past 2 years organizations across the globe programs in over 35 countries creatives including directors, from the United Kingdom to producers, writers, visual effects Brazil and Spain to India artists and more Netflix ESG Report 2022 45
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products PROGRAM AND CREATOR SPOTLIGHTS Here are a few highlights of programs and creators we supported in 2022. Paula Garcas Korede Azeez Graduate from the Netflix Series Directors Winner of the African Folktales, Reimagined Development Program in the US Short Film Competition, Nigeria “The Netflix Series Directors Development Program helped me “I learned so much from day one. It was the most tasking project pivot my career - the team looked beyond my career as an actor, I have ever worked on, but it was also the most rewarding. I got to and saw the potential in me to grow as an artist. The program work with some of the best talent in my country, which was an gave us access to major talent and a front row seat to the inner amazing experience. They treated me with so much respect and I workings of directing. Thanks to Lauren Iungerich, I directed an am grateful for the immense support I got from Netflix and my episode on two Netflix shows as part of this. Training with Lauren mentor. I also learned a lot about how a world class production is has been invaluable to my career. She gave me all the time, tools managed, and this is definitely something I’ll be taking into future and encouragement to truly succeed, while testing me and work. I have grown tremendously as a filmmaker and I feel more challenging me to grow along the way. Because of her, I’m ready to take on the world.” prepared to tackle any opportunity that comes my way.” Mirwais Sarwary Aditi Sharma Participant in the New Producers Academy Graduate of the Netflix x Film Companion Fellowship in the Netherlands Take Ten Initiative, India "Through the NPA masterclasses and networking events, “Through the Take Ten program, I got to learn about writing a I’ve had the opportunity to meet and discuss ideas with key screenplay, creating characters, directing actors, along with many players in the film industry. Above all, I have had the time, other filmmaking lessons. We had the opportunity to do this space, and tools to develop my vision as a producer. In a short under the guidance of Film Companion, and being mentored by period of only six months, the New Producers Academy has professionals who are not only good at what they do, but also allowed me to position myself in the Dutch film industry on my truly invested in the process of teaching, was extremely helpful. terms. What has been most rewarding is to be in a position There aren’t any grant opportunities in India to speak of, and to where I can work together with emerging creators that find my have a platform like Netflix to showcase your film was a huge deal fresh approach as a producer valuable and essential." for a first time filmmaker like me. For the first time, me and my team believed that we had a real shot at this.” Netflix ESG Report 2022 46
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Progress in Partnerships SUPPLIER DIVERSITY We’re working to ensure that our suppliers and vendors come from a diversity of backgrounds. This helps create jobs and opportunities in communities where we do business for people who’ve often been marginalized historically. In 2022, we spent ~$700 million with underrepresented suppliers, a 9% year-over-year increase. SUPPORTING BLACK BANKS AND FINANCIAL INSTITUTIONS In 2020, we announced that we would plan to allocate 2% of our cash holdings — initially up to $100 million — into Black banks and similar financial institutions to help create economic opportunities for Black communities in the US. In 2021, we fulfilled our initial pledge and in 2022, we continued to expand that investment to 2% of our cash and short-term investment holdings ($106 million has been committed as of December 31, 2022). Netflix ESG Report 2022 47
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products PARTNER SPOTLIGHTS Netflix’s anchor investment of $25 million has been instrumental in the creation of the Black Economic Development Fund, With a catalytic seed investment of $25 million, Netflix collaborated with LISC enabling us to invest in the Black community in a bold way. Fund Management (LFM) to create the Black Economic Development Fund Without the support of visionary partners like Netflix, this (BEDF). The Fund launched in 2020 to address economic challenges in the transformative initiative may have never come to fruition. Black community and to help close the racial wealth gap. Since then, BEDF has We are deeply grateful for their partnership and look forward grown into a $250 million mission-driven fund investing in Black-led to continuing to drive positive change together. developers, financial institutions, anchor organizations and businesses, with the goal of growing these organizations and strengthening their contributions to the Black community. From inception to the end of 2022, Netflix Michelle Spivak, Senior Director, contributions supported BEDF’s investment of $158 million in black-led LISC Fund Management transactions: $12 million in deposits to Black-owned banks; $18 million to Black-owned businesses; and $128 million in Black-led real estate developers. Hope Credit Union was one of the first investments in the Netflix commitment to build economic opportunity in Black communities. The investment in HOPE is supporting the financing of more than 2,500 entrepreneurs, homebuyers and consumers of color. To learn more about these investments and their impact, check out the YouTube web series “Banking On Us.” Episode 1 Episode 2 Episode 3 Netflix ESG Report 2022 48
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products PARTNER SPOTLIGHTS As a women-led B-Corp, we’re delighted to collaborate with Netflix, a leader in promoting racial justice, in our shared goal of reimagining how corporations invest in Communities of Color. Hand in hand, Netflix leverages CNote’s technology solution to support cash we’re charting a new course for corporate responsibility. management into diversified deposits targeting social impact. Deposits are deployed with a network of impact-driven depository institutions that support Black, Indigenous, People Catherine Berman, of Color (BIPOC) and low-to-moderate income communities CEO of CNote and individuals, as well as women entrepreneurs. Racial Equity and Disability Loans: A Netflix fixed income commitment of $16 million focused on racial equity and disability has supported loans to 7 community development financial Cash Deposits: Netflix has committed $6 million to CNote Impact institutions (CDFIs) as of the end of 2022. These CDFIs provide Cash® funds to be deposited with mission-driven depository funds to support individuals with physical disabilities, those institutions (DIs). Investments from Netflix have supported suffering from mental illness, those recently released from collective lending for over $1.9 billion in auto loans, over $4.2 incarceration or recovering from substance abuse issues and billion in commercial loans and over $1.5 billion in housing loans. members of BIPOC communities that have been denied access to capital or services. Netflix ESG Report 2022 49
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Privacy Responsible Products Our service has always been subscription-based, and when members sign up for any plan, we ask for very little information: Empowering people to easily choose and experience films, email, name and method of payment. Our Personal Information series and games they love is critical to a member’s joy every Handling Principles ensure our engineering and business teams time they go to Netflix. We design our products to protect the are aligned on our approach to privacy. Our Privacy Statement privacy and security of our members, and to be inclusive and provides a detailed explanation of our privacy practices to our accessible to everyone. members, including: the information Netflix collects or receives from each member; information from our partners; how we use and disclose it (including advertising that we conduct off Netflix to promote our service); and the controls each member has in relation to this information. In November of 2022, Netflix introduced an ad-supported plan which allows members to enjoy our service at a lower price with limited ads. For those signing up for our ad-supported plan, we also ask for date of birth and gender. Members have the ability to opt-out of the selection of ads based on third party behavioral advertising (i.e., ads selected based on use and/or interactions with unaffiliated third party websites and apps over time). We offer members the ability to exercise such opt-outs through a simple in-service control — and we do not share what individual members watch with advertisers. Netflix ESG Report 2022 50
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Government Requests Information and Cybersecurity Related to Content We strive to protect sensitive information through various means, including: technical safeguards; procedural requirements and We offer creators the ability to reach audiences all around the policies; a program of monitoring to detect and address world. However, our catalog varies from country to country, unauthorized modification or misuse; continuous testing of including for rights reasons (i.e., we don’t have the rights to every aspects of our security internally and with outside experts; and a title in every country where we operate). In a few cases, we’ve robust incident response program. had to remove specific titles or episodes of titles in specific countries to comply with government demands. Below are the We regularly assess what areas of vulnerability there are, how we titles we removed in 2022 — three in total. We report these detect issues, how we respond and then how we let people know. takedowns annually. We also have a Responsible Vulnerability Disclosure program, launched in 2018, that allows security researchers around the ● In August 2022, we complied with a written demand from the world to find and report security vulnerabilities in Netflix products Radio and Television Supreme Council (RTUK) in Turkey by and systems in exchange for compensation. removing one episode - episode 9 of Season 5 - of the series Jurassic World Camp Cretaceous in Turkey. The Vice President (VP) of Security, Privacy, Assurance and Corporate Engineering oversees a team of employees dedicated to ● In September 2022, we complied with a written demand information security. Cybersecurity is discussed at every audit from the Singapore Infocomm Media Development Authority committee meeting and is also a board-level issue. Our VP (IMDA) to remove the series How to Change Your Mind regularly attends audit committee meetings and provides updates in Singapore. on cybersecurity matters. ● In October 2022, we complied with a written demand from the Ministry of Information and Communication (MIC) in Vietnam and removed the series Little Women in Vietnam. Netflix ESG Report 2022 51
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products Product Accessibility We believe incredible stories and games should be enjoyed by all of needs is continually expanding. All Netflix-owned films and series our members, regardless of language, device, connectivity, or support SDH for the language in which they were originally ability and that accessibility is just as important as the aesthetics, produced. We have also started expanding SDH and AD to nearly speed and stability of our service. 20 languages, including Spanish, Portuguese, and French. Netflix members can browse titles with English audio descriptions in the gallery on our website, and by selecting “Audio Description” under MAKING OUR SERVICE MORE ACCESSIBLE the Categories menu in our mobile apps. We also introduced new badge icons for our shows and films that have AD and SDH on We have designed features like assistive listening systems, web, TV, iOS and Android so members can more easily discover brightness controls, keyboard shortcuts, screen readers, larger font stories suited to their needs, eliminating the inconvenient need to size and voice commands into our products. We also conduct play a title first. research with current and prospective members aimed at identifying barriers to perceiving, navigating, and interacting with We partner with vendors across the globe who are dedicated to Netflix, and design solutions to remove those barriers. We take working with the blind and low vision community in many different advantage of device-specific assistive technologies (e.g., native capacities, from hiring blind or low vision narrators, quality features on Apple iOS and Android platforms) as much as possible. controllers and co-author/editors to working with the community We also create our own accessibility options, such as the ability to and local organizations to gather feedback through focus groups. change the font, size, shadow, and background color of closed Guidelines for the creation of AD, timed text style guides, gaming captions and subtitles on TV, and adjust playback speed on mobile. accessibility and minimizing photosensitivity issues – flashes or patterns that could cause ill-effects in our audiences, are also Our catalog of titles with subtitles for the Deaf and Hard of Hearing publicly available to share best practices amongst industry peers. (SDH), and audio descriptions (AD) for our members with vision Netflix ESG Report 2022 52
Introduction Environment Social Governance Appendix Inclusion and Diversity Responsible Products MAKING OUR SERVICE MORE ACCESSIBLE Over the past year, we kicked off our first tour of barrier free accessible screenings in New Orleans, Los Angeles, London, New York City, and Seoul. Audiences came together to experience the thrill of The Gray Man, Stranger Things S4, and Jung_E in theaters with open AD and SDH. There is more to be done. That’s why Netflix is committed to working with the industry, community and policymakers to deliver more inclusive and accessible entertainment to the world. Netflix ESG Report 2022 5353
Introduction Environment Social Governance Appendix Governance From our earliest innovation of DVD-by-mail to becoming one of the world’s leading entertainment services, we’ve managed our business for the long term and focused on pleasing our members. This approach has served our members, employees and shareholders well over the past 25 years. Netflix ESG Report 2022 54
Introduction Environment Social Governance Appendix Corporate Governance Enterprise Risk IP Protection & Data Piracy Ethics and Compliance Corporate Governance 31 Our corporate governance structure was built to find the world, while effectively managing risk and overseeing right balance of rights and responsibilities among management performance. We believe that a diverse mix of skills, shareholders, the board and management, and ensure that experience, perspectives and backgrounds contribute to an there are appropriate checks and balances in place. With effective board. The composition of our board has evolved over the rapid evolution of technology and the changing media the past several years, and when looking to fill board positions, we landscape, we are continually adjusting our service to meet the will continue to evaluate potential candidates who we believe needs and desires of our consumers. Our governance complement and augment our current board. The Nominating and structure has been deliberately constructed to help us to Governance Committee considers a number of factors, including do that. those depicted below, as well as characteristics such as gender, ethnic or racial background, and national origin when evaluating potential board candidates. Board Composition and Structure Our board is composed of 12 highly experienced, talented and qualified directors with experience as board members and executives at some of the world’s most successful companies. We Innovation Content International believe that the board is well situated to navigate the changing Knowledge of how Experience Expertise in global to anticipate with the business cultures competitive terrain that Netflix operates within. The board has led consumer and entertainment and and consumer Netflix through its evolution from a US-only DVD business to a technological media industry preferences leading global streaming service and from a licensor of second run trends content to one of the biggest producers of films and series in the STRATEGY ALIGNMENT Our board has the experience and expertise that aligns with these important facets of our long-term strategy Netflix ESG Report 2022 55 31 Netflix Approach to Governance
Introduction Environment Social Governance Appendix Corporate Governance Enterprise Risk IP Protection & Data Piracy Ethics and Compliance Executive Directors Independent Directors Jay C. Hoag Timothy Haley Ann Mather Reed Hastings Lead Independent Independent Director, Independent Director, Executive Chairman Director, Nominating and Compensation Audit Committee (Chair) of the Board Governance Committee Committee (Chair) (Chair) Ted Sarandos Brad Smith Anne Sweeney Richard Barton co-Chief Executive Officer Independent Director, Independent Director, Independent Director, and President of the Nominating and Compensation Committee Audit Committee Company and Director Governance Committee Greg Peters Strive Masiyiwa Mathias Döpfner Leslie Kilgore co-Chief Executive Officer Independent Director, Independent Director, Independent Director, and President of the Nominating and Compensation Committee Audit Committee Company and Director Governance Committee As of the end of 2022, women made up 33% of our independent directors and 27% of our overall board. One independent director comes from a 32 historically excluded ethnic and/or racial background. We maintain our current board diversity matrix on our investor relations website . Netflix ESG Report 2022 56 32 ir.netflix.net
Introduction Environment Social Governance Appendix Corporate Governance Enterprise Risk IP Protection & Data Piracy Ethics and Compliance Board Oversight THE BOARD The board as a whole oversees matters related The board’s role in our risk oversight process includes reviewing to enterprise, strategic, operational, financial and and discussing with members of management areas of material legal risk and the company’s ESG efforts. risk to the company, including overall enterprise, strategic, operational, financial and legal risks. The board oversees the company’s ESG efforts, which includes human capital management, inclusion, diversity, sustainability and other matters. The board also oversees succession planning. The board receives regular updates from management typically in the form of an NOMINATING AND AUDIT COMPENSATION interactive memo, where directors ask questions to management, GOVERNANCE COMMITTEE COMMITTEE and further discuss matters at meetings. Each of the committees COMMITTEE Oversees matters of Oversees risks related oversee various ESG matters, depending on the specific issues. Primary committee financial and legal to compensation issues Committees report to the full board regarding their respective responsible for board risk, including considerations and actions. structure, governance and cybersecurity risk director independence, as well as assisting the board in overseeing ESG matters COMPANY MANAGEMENT The executive team, led by our co-Chief Executive Officers, supervises day-to-day risk management processes, including identifying, assessing, monitoring, managing and mitigating significant business risks. Company management reports to the board on an annual basis, or more frequently if needed, top areas of risk. Netflix ESG Report 2022 57
Introduction Environment Social Governance Appendix Corporate Governance Enterprise Risk IP Protection & Data Piracy Ethics and Compliance Governance Structure One share, one vote: We have a single class of shares with each share entitled to one vote. Streaming is now an established business, Netflix is self-funding and expects sustained positive free cash flow, and we’ve Majority voting standard: We have a majority voting standard in substantially scaled our revenues, operating profit and margins. As uncontested director elections. Any incumbent director who fails to such, we have recently evolved to a more standard large-cap receive a majority of votes cast in an uncontested election must tender governance structure. At our 2022 annual meeting, the Netflix their resignation to the board. The Nominating and Governance Board proposed and stockholders approved significant changes to Committee would then make a recommendation to the board about our corporate governance structure. We implemented a phased-in whether to accept or reject the resignation or take other action. declassification of our board, with directors elected at this year’s annual meeting serving one-year terms and the entire board Annual director elections (fully declassified by 2025): We have standing for annual elections beginning in 2025 and beyond. We phased-in the declassification of our board with directors elected at also eliminated supermajority voting provisions in our Amended this year’s annual meeting serving one-year terms and the entire and Restated Articles of Incorporation (the “Charter”) and our board standing for annual elections beginning in 2025 and beyond. Amended and Restated Bylaws (the “Bylaws”), provided shareholders with the ability to call special meetings, and adopted Elimination of supermajority voting: We eliminated supermajority a majority voting standard in uncontested director elections. We voting provisions in our Charter and Bylaws. also adopted a market standard director resignation policy. Here is a summary of our corporate governance best practices and Proxy Access: A group of up to 20 stockholders, owning at least stockholder rights: 3% of shares continuously for at least three years may nominate up to two directors or 20% of the Board (whichever is greater) for inclusion in our proxy statement. Stockholder right to call a special meeting: Stockholders holding a not less than 20% net-long position in the Company continuously for at least one year may call a special meeting. Netflix ESG Report 2022 58
Introduction Environment Social Governance Appendix Corporate Governance Enterprise Risk IP Protection & Data Piracy Ethics and Compliance Shareholder Engagement We strive to stay in tune with our ownership base. Our board and our management team engage directly and regularly with our shareholders, and our board and its committees consider shareholders’ feedback in assessing our governance structure, including our compensation program. Since our 2022 annual meeting, we have invited 26 shareholders, representing approximately 57% of our shares outstanding to participate in calls to discuss our executive compensation program and other 33 matters that are top of mind . We conducted two rounds of investor outreach – one in the summer of 2022 and one in early 2023, to ensure we fully understood shareholder feedback, concerns and perspectives. Members of the Netflix legal and investor relations teams met with 19 shareholders, representing approximately 51% of our shares outstanding. Independent directors of the board participated in a majority of these engagements, meeting with shareholders representing approximately 45% of our shares outstanding. We also engaged with the proxy advisory firms, Glass Lewis and Institutional Shareholder Services (ISS). These engagements provide a direct opportunity to exchange information and perspectives, and the input from our shareholders will continue to inform our ongoing ESG programs as we evolve and grow. Netflix ESG Report 2022 59 33 Percentages are based on shares outstanding as of December 31, 2022.
Introduction Environment Social Governance Appendix Corporate Governance Enterprise Risk IP Protection & Data Piracy Ethics and Compliance Enterprise Risk IP Protection & Data Piracy We review enterprise risks on an ongoing basis and seek ways of We regard our trademarks, service marks, copyrights, patents, managing risk to help create, preserve and realize value for our domain names, trade dress, trade secrets, proprietary technologies members and shareholders. Our approach to enterprise risk and similar intellectual property as important to our success. We management (ERM) is consistent with the COSO framework which use a combination of patent, trademark, copyright, trade secret defines ERM as “the culture, capabilities, and practices, integrated laws and confidentiality agreements to protect our proprietary with strategy-setting and performance, that organizations rely on intellectual property. We employ a variety of methods to monitor to manage risk in creating, preserving, and realizing value”. On an potential infringement of our intellectual property, including annual basis, our Internal Audit team facilitates an enterprise risk searches conducted internally and by external vendors. A assessment. We gather insights from a number of internal and particular focus is preventing uses of our intellectual property that external sources, including discussions with executives for their may lead to consumer fraud. views on enterprise risks that the company is facing and compile an inventory of risks across the business. The findings of this assessment, including mitigation approaches, are presented to the board for their input and oversight. We also report these risks in 34 our annual report. Netflix ESG Report 2022 60 34 Netflix, Inc. Annual Report on Form 10-K for the year ended December 31, 2022
Introduction Environment Social Governance Appendix Corporate Governance Enterprise Risk IP Protection & Data Piracy Ethics and Compliance Ethics and Compliance We are committed to managing our business ethically and with Our Global Anti-Corruption Policy requires our employees and integrity. Our Code of Ethics sets out our expectations for conduct contractors to abide by global anti-corruption and anti-bribery among our employees and board members. We encourage laws. We provide regular training on compliance with this policy, reporting of breaches of our code or any unethical or inappropriate in addition to conducting regular and ongoing risk assessments. conduct to our Chief Legal Officer or, in the case of misconduct by A copy of our practices and policies, which includes the Global a senior financial officer, to the Chair of our Audit Committee. We Anti-Corruption Policy and Code of Ethics, has been translated also provide access to a third-party operated service where reports into numerous languages and remains available to all employees of misconduct can be made confidentially and, if desired, throughout their employment with us. anonymously, 24 hours a day, seven days a week, 365 days a year Other areas of focus include commitments to compliance with in local languages. Reports made through this service are elevated applicable government mandated sanctions regimes (with and investigated until they are resolved, and updates are provided leadership provided by a designated Sanctions Compliance annually to the Audit Committee. Officer) as well as compliance with human rights legislation 35 As part of our commitment to managing our business ethically (e.g., the UK Modern Slavery Act ). and with integrity, we seek to identify and mitigate risks that could lead to potential legal and/or regulatory violations through an annual compliance risk assessment process. Netflix ESG Report 2022 61 35 UK Modern Slavery Act Statement Available on our IR Website
Introduction Environment Social Governance Appendix Appendix 62
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria About This Report This report covers the calendar year 2022 and all data included in These forward-looking statements are subject to risks and the report is from that time period unless otherwise noted. Refer to uncertainties that could cause actual results and events to differ, data tables in this appendix for a summary of ESG data for 2022 as including any failure to meet stated ESG goals and commitments, well as published data from previous years. This report is also and execute our strategies in the time frame expected or at all, as a reflective of global Netflix operations unless otherwise noted. This result of many factors, including changing government regulations report is informed by external ESG reporting frameworks including or stakeholder expectations, and our expansion into new products, the Sustainability Accounting and Standard Board (SASB) services, technologies, and geographic regions. “Internet Media & Services” and “Media & Entertainment” standards, as well as the Task Force on Climate-related Financial More information on risks, uncertainties, and other potential factors Disclosures (TCFD). SASB and TCFD indices are provided in that could affect our business and performance is included in our this appendix. filings with the SEC, including in Item 1A: “Risk Factors” section of the company’s most recently filed periodic reports on Form 10-K, Form 10-Q and subsequent filings. All forward-looking statements FORWARD-LOOKING STATEMENTS included in this document are based on information available to us on the date hereof, and we assume no obligation to revise or The information covered by the report contains forward-looking publicly release any revision to any such forward-looking statements within the meaning of the Private Securities Litigation statement, except as may otherwise be required by law. Reform Act of 1995 including, but not limited to, statements regarding our ESG programs, activities, plans, policies, goals, targets, objectives, commitments, projections, expectations and strategies that are not historical in nature. Netflix ESG Report 2022 1
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria ESG DATA TABLE General Data Point 2019 2020 2021 2022 Paid Memberships 167 million 204 million 222 million 231 million Employees 8,600 9,400 11,300 12,800 Revenue (USD Millions) 20,156 24,996 26,698 31,616 Environment Data Point 2019 2020 2021 2022 Electricity (MWH) 81,136 94,285 156,555 156,967 Global Renewable Electricity (%) 100 100 100 100 Scope 1 Emissions (Metric Tons C02-e) 51,487 30,883 62,815 59,388 Scope 2 Emissions, Market-Based (Metrics Tons C02-e) 565 141 0 0 Scope 2 Emissions, Location-Based (Metric Tons C02-e) 26,594 28,585 42,291 41,411 Scope 2 Emissions, Target-Based (Metric Tons C02-e) 26,317 29,356 31,937 23,622 Scope 1 + Scope 2 (Market-Based) Emissions (Metric Tons C02-e) 52,052 31,024 62,815 59,388 Scope 1 + Scope 2 (Target-Based) Emissions (Metric Tons C02-e) 77,804 60,239 94,752 83,010 Scope 3 Emissions (Metric Tons C02-e) 1,192,659 1,020,541 1,466,497 1,086,833 Total GHG Emissions: Scope 1 + Scope 2 (Market-Based) + 1,244,711 1,051,564 1,529,312 1,146,221 Scope 3 (Metric Tons C02-e) Carbon Credits (36,506) (54,107) (1,529,312) (1,146,221) Netflix ESG Report 2022 2
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria ESG DATA TABLE Social ,2 3 4 Data Point 2020¹ 2021 2022 Representation Data: All Job Levels Global Gender Identity, % Women 48.7 51.7 49.6 Global Gender Identity, % Men 51.3 45.7 45.0 Global Gender Identity, % Additional Gender Identities Gender Identity that allowed employees 1.3 1.3 to self-identify from non-binary categories were added in 2021 US Race Ethnicity, % Asian 24.0 25.8 27.0 US Race Ethnicity, % Black 8.6 11.7 10.7 US Race Ethnicity, % Hispanic/Latino/a/x 7.9 11.2 11.3 US Race Ethnicity, % Middle Eastern/North African 0.8 2.2 2.3 US Race Ethnicity, % Native American/Alaskan Native 0.3 0.6 0.7 US Race Ethnicity, % Native Hawaiian/Other Pacific Islander 0.5 0.8 0.9 US Race Ethnicity, % White 44.3 46.6 46.6 US Race Ethnicity, % 2 or more races/ethnicities 4.8 Starting in 2021, data collection methods were implemented to allow employees to share multiple self-identities (e.g., Black and Asian compared to “2 or more races/ethnicities”) ¹Our Progress on Inclusion: 2021 Update 2 Data for 2020 Race/Ethnicity differs than data for subsequent years due to changes in data collection methods implemented in 2021 that enabled employees to share multiple self-identities (e.g., Black and Asian, compared to “multi-race”). Netflix ESG Report 2022 3 3 2022 Inclusion Report Update 4 2022 Inclusion Report Update
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria ESG DATA TABLE Social (continued) ,2 3 4 Data Point 2020¹ 2021 2022 Representation Data: Director+ Job Levels Global Gender Identity, % Women 47.8 51.2 51.4 Global Gender Identity, % Men 52.2 47.8 45.6 Global Gender Identity, % Additional Gender Identities Gender Identity that allowed employees 0.3 0.2 to self-identify from non-binary categories were added in 2021 US Race Ethnicity, % Asian 15.3 18.6 18.4 US Race Ethnicity, % Black 10.9 13.6 12.9 US Race Ethnicity, % Hispanic/Latino/a/x 4.3 6.8 7.3 US Race Ethnicity, % Middle Eastern/North African 0.3 2.0 2.1 US Race Ethnicity, % Native American/Alaskan Native 0.0 0.4 0.6 US Race Ethnicity, % Native Hawaiian/Other Pacific Islander 0.6 0.8 0.9 US Race Ethnicity, % White 56.6 59.0 58.5 US Race Ethnicity, % 2 or more races/ethnicities 4.2 Data collection methods that allowed employees to share multiple self-identities (e.g., Black and Asian compared to “2 or more races/ethnicities”) were implemented in 2021. ¹Our Progress on Inclusion: 2021 Update 2 Data for 2020 Race/Ethnicity differs than data for subsequent years due to changes in data collection methods implemented in 2021 that enabled employees to share multiple self-identities (e.g., Black and Asian, compared to “multi-race”). Netflix ESG Report 2022 4 3 2022 Inclusion Report Update 4 2022 Inclusion Report Update
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria ESG DATA TABLE Social (continued) 2022 Data Point 2021 2020 Other Social Data ~34 million Employee Giving Program Total Donations (USD) — — 3 Number of Government Requests to Remove Content 7 4 5 Governance Data Point 2021 2022 2020 Board of Directors (number of Directors) 11 12 12 Board of Directors (number of Independent Directors) 10 10 10 Gender representation on Board of Directors Self-reported demographic data was not collected from our 3 (number of women directors) Board before 2022 Race/Ethnicity representation on Board of Directors 1 Self-reported demographic data was not collected from our (number of directors from historically excluded ethnic Board before 2022 and/or racial background) Netflix ESG Report 2022 5 5 Data is based on the information included in each year's annual meeting proxy statement.
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria SASB INDEX Internet Media & Services, Media & Entertainment Topic SASB Code Accounting Metric 2020 2021 2022 INTERNET MEDIA & SERVICES: Sustainability Accounting Standard Entity-defined measure of TC-IM-000.A Paid Memberships 204 million 222 million 231 million user activity Environmental Footprint of TC-IM-130a.1 Total energy consumed (MWH) 29,196 33,407 36,110 6 Hardware Infrastructure Percentage grid electricity 100% 100% 100% Percentage renewable 100% 100% 100% TC-IM-130a.1 Total energy consumed (MWH) 68,089 123,148 120,857 Environmental Footprint of 7 Remaining Scope 2 Percentage grid electricity 100% 100% 100% Percentage renewable 100% 100% 100% Environmental Footprint of TC-IM-130a.3 Discussion of the integration of environmental Refer to the Sustainability Across the Value Hardware Infrastructure considerations into strategic planning for data Chain section of the report. center needs Data Privacy, Advertising TC-IM-220a.1 Description of policies and practices relating to Refer to the Privacy section of the report and Standards & Freedom behavioral advertising and user privacy the Netflix Privacy Statement. of Expression TC-IM-220a.2 Number of users whose information is used for Refer to the Privacy section of the report and secondary purposes the Netflix Privacy Statement. TC-IM-220a.6 Number of government requests to remove content, 4 7 3 percentage compliance with requests 100% 100% 100% 6 Only includes Scope 2 hardware infrastructure, i.e. Netflix-operated Open Connect Appliances in colocation data centers, which represent approximately 1/10th of Scope 2 and 3 data center electricity use (all Open Connect and AWS combined). Netflix ESG Report 2022 6 7 While SASB only requires reporting for the “Environmental Footprint of Hardware Infrastructure,” Netflix has opted to report on its other Scope 2 energy consumption as well, which includes electricity use in corporate offices, production studios, and billboards, in addition to colocation data center infrastructure.
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria SASB INDEX (continued) Topic SASB Code Accounting Metric 2020 2021 2022 INTERNET MEDIA & SERVICES: Sustainability Accounting Standard (continued) Data Security TC-IM-230a.2 Description of approach to identifying and addressing Refer to the Information and Cybersecurity data security risks, including use of third-party section of the report cybersecurity standards Employee Recruitment, TC-IM-330a.3 Percentage of gender and racial/ethnic group Refer to Netflix employee representation data Inclusion & Performance representation for (1) management, (2) technical staff, in the Representation Data section of the report and (3) all other employees as well as in the Data Table in this appendix. Information on how Netflix fosters equitable employee representation across its global operations can be found in the Inclusion section of the ESG report. MEDIA AND ENTERTAINMENT: Sustainability Accounting Standard Activity Metric SV-ME-000.A (1) Total recipients of media and the number of (2) As noted in the entity-defined measure of user households reached by broadcast TV, (3) subscribers activity above, there were 204 million paid to cable networks, and (4) circulation for magazines Netflix memberships at the end of 2020, 222 and newspapers million in 2021, and 231 million in 2022. Media Pluralism Percentage of gender and racial/ethnic group Refer to Netflix employee representation data SV-ME-260a.1 representation for (1) management, (2) professionals, in the Representation Data section of the report and (3) all other employees as well as in the Data Table in this appendix. Information on how Netflix fosters equitable employee representation across its global operations can be found in the Inclusion section of the ESG report. Intellectual Property Refer to the IP Protection and Piracy section SV-ME-520a.1 Protection & Media Piracy of the report 7
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria TCFD INDEX TCFD Disclosure Requirement Netflix Disclosures Governance: Disclose the organization’s governance around climate-related risks and opportunities Describe the board’s oversight of climate-related risks The Netflix Board oversees the Company’s ESG efforts, which includes sustainability, with and opportunities the assistance of the Nominating and Governance Committee. They regularly receive updates on sustainability and enterprise risk management at board meetings. Refer to the Climate Risk section of the ESG report. Describe management’s role in assessing and Our Chief Financial Officer (CFO) oversees management decisions related to our managing climate related risks and opportunities sustainability programs, which are led by our Netflix Sustainability Officer. Our Internal Audit team performs an annual company-wide enterprise risk assessment, in which climate risks are considered, and the findings of this assessment are shared with our board annually. Refer to the Climate Risk section of the ESG report. Strategy: Disclose the actual and potential impacts of climate-related risks and opportunities on the organization’s businesses, strategy, and financial planning where such information is material Describe the climate-related risks and opportunities Refer to the risks and opportunities tables in the Climate Risk section of the ESG report. the organization has identified over the short, medium, and long term Describe the impact of climate-related risks and opportunities on the organization’s businesses, strategy, and financial planning Describe the resilience of the organization’s strategy, taking into consideration different climate-related scenarios, including a 2°C or lower scenario Netflix ESG Report 2022 8
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria TCFD INDEX TCFD Disclosure Requirement Netflix Disclosures Risk Management: Disclose how the organization identifies, assesses, and manages climate-related risks Describe the organization’s processes for identifying We conducted an initial climate risk assessment at the end of 2021. This evaluation looked and assessing climate-related risk at a range of climate risks as defined by the Task Force on Climate-Related Disclosures, including physical, regulatory, reputational, market, legal and transitional risks. We also Describe the organization’s processes for managing referenced the ESG-Specific Committee of Sponsoring Organizations’ (COSO) framework climate-related risks and Intergovernmental Panel on Climate Change (IPCC) research to build a climate risk framework to assess Netflix risk. While the assessment was a useful exercise, the climate Describe how processes for identifying, assessing, and risks we identified were all mapped to risk mitigation strategies already in place or underway. managing climate-related risks are integrated into the The output of this climate risk assessment was also used as an input into our enterprise risk organization’s overall risk management management (ERM) assessment. When evaluated using our ERM methodology, no standalone climate-related risks were identified as significant for the company. Metrics & Targets: Disclose the metrics and targets used to assess and manage relevant climate-related risks and opportunities where such information is material Refer to the Public Climate Targets and Carbon Footprint sections of the ESG report for Disclose the metrics used by the organization to assess information on our metrics, emissions and targets. Measuring our performance against our climate related risks and opportunities in line with its climate targets over time helps to inform our climate risk assessment process, in particular strategy and risk management process our transition risks. Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks Describe the targets used by the organization to manage climate related risks and opportunities and performance against targets Netflix ESG Report 2022 9
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria Resources ESG REPORT ARCHIVE SOCIAL Environmental Social Governance Report 2021 About Netflix - Inclusion Environmental Social Governance Report 2020 2022 Inclusion Report Update Environmental Social Governance Report 2019 Netflix Fund for Creative Equity l 2023 Update Inclusion in Netflix Original Films & Series - Executive Summary Inclusion in Netflix Film & Series - Full Report Netflix EEO-1 Reports Political Activity Disclosures ENVIRONMENT About Netflix - Sustainability Our Progress on Sustainability: Two Years In What the Latest Research on Streaming Emissions Tells Us GOVERNANCE General Motors and Netflix Partner to Give EVs the Stage they Deserve Flip the Script on Sustainability Storytelling 2023 Proxy Statement Earth Month Collection Celebrates Our Planet and Its Heroes Netflix Approach to Corporate Governance l Study by Stanford Graduate Carbon Impact of Video Streaming School of Business Corporate Governance Research Initiative 2022 Greenhouse Gas Emissions Inventory Assurance Letter Netflix Governance Documents Leadership & Directors Netflix ESG Report 2022 10
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria Netflix’s greenhouse gas (GHG) emissions reporting is consistent with the Greenhouse Gas Emissions (GHG) “operational control” approach as set out by the GHG Protocol Corporate Accounting and Reporting Standard: Revised Edition. The organizational Inventory Methodology and operational boundary applies to the global company including its subsidiaries, the office and studio facilities we own and operate (e.g., Netflix reports its emissions following the World Resources Institute (WRI) / Albuquerque Studios) as well as facilities we lease from others but over World Business Council for Sustainable Development’s (WBCSD) Greenhouse which we have meaningful operational control (e.g., corporate and studio Gas Protocol Corporate Standard, as amended by the GHG Protocol Scope 2 offices and stages). Guidance, as well as WRI / WBCSD’s Greenhouse Gas Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard and Technical Guidance for Calculating Scope 3 Emissions (collectively, the GHG Protocol). OUR FOOTPRINT BOUNDARY Netflix GHG emissions reporting follows the operational control approach set out by the GHGP. Scope 1 and 2: Our emissions include all Scope 1 (direct) and Scope 2 (indirect emissions) from the following: our corporate operations (offices, Our reported emissions account for all GHGs covered by the UNFCCC Kyoto etc); the production of our films, series and games; and the storage and Protocol (Annex A) relevant to Netflix activities and are converted into metric delivery of our content. Scope 2 emissions are calculated using tons of carbon dioxide equivalents (MTCO2e) as specified by the GHG market-based and location-based emissions accounting methods defined Protocol. All emission factors are applied to the data and updated annually by the GHG Protocol Scope 2 Guidance. Location-based estimates to reflect the latest guidance and factors published by US EPA Emission are calculated based on the emissions intensity of the locations where the Factors for Greenhouse Gas Inventories (2022), US EPA eGRID2021 electricity consumption occurs. The market-based method incorporates Electricity Grid Emission Factors (2023) and UK DEFRA Greenhouse Gas electricity procurement decisions that are chosen within the local electricity Reporting Conversion Factors (2022). Additionally, where data is not available market, including zero-carbon electricity supply from utilities (i.e., opt-in or of sufficient quality, Netflix uses proxy data, industry-average figures, or “green tariff” rates) and contractual instruments such as renewable energy expert assumptions. In such instances, we use third-party certificates (RECs). sources for reliability and completeness. Some of these data sets such as the average building energy use intensity values from the DOE Commercial Building Energy Consumption Survey (2016), are held constant to maintain consistency across years. Netflix ESG Report 2022 11
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria We include all Netflix-branded content productions, whether we manage the We also use a target-based emissions accounting method relative to our production directly (like The Sea Beast, Spirit Rangers, Don’t Look Up, Our science=based targets, which is custom to Netflix. Target-based emissions Great National Parks), or through a third-party production company (like incorporate direct renewable energy supply (e.g., onsite generation, utility & Glass Onion: A Knives Out Mystery, The Elephant Whisperers) as well as all landlord supply, power purchase agreements or direct investments) but do content that we license that is Netflix-branded (like Octonauts: Above and not account for emissions from contractual instruments such as renewable Beyond, Captain Nova, Down to Earth with Zac Efron). Activities outside of energy certificates (RECs). our operational control present challenges to measuring and reducing emissions, but because so much of production infrastructure, crew and Scope 3: Netflix also estimates and reports relevant Scope 3 categories, equipment are shared across studios, we believe that holding ourselves which therefore includes activities outside of our operational control. Our accountable for all emissions from Netflix-branded content (wherever it is Scope 3 boundary was established in alignment with the GHG Protocol produced) will create a positive ripple effect across our own emissions as Corporate and Scope 3 Standards. Netflix includes all relevant and material well as the entire industry. sources of emissions including categories 1-4, 6-8 and 11. In the future, we aim to include category 5 (emissions related to waste in operations) by improving our direct data collection. For now, most estimated waste-related Data Management emissions in our footprint are captured in category 1 (purchased goods & services) using spend-based estimates on facilities management and We maintain a Greenhouse Gas Inventory Management plan to ensure production operations. consistency of calculating and estimating emissions from year to year, and to provide to our 3rd party assurance providers as a basis for their audit of our Scope 3 emissions use location-based emissions factors except where emissions. We maintain documentation as evidence to support our emissions individual suppliers provided supplier specific emissions that are inventory and follow Netflix retention policies for these records. In 2022, we market-based (e.g., AWS) or through application of RECs to Scope 3 began implementing a carbon accounting software solution to help emissions where information on the specific energy consumption by location streamline and mature our data collection processes, and to help maintain was available (e.g., for the Open Connect network) in order to match the related documentation. contractual instrument to known energy consumption in accordance with GHG Protocol Scope 2 Guidance. Netflix works with individual suppliers, wherever possible, to determine that any renewable contractual instruments applied to their emissions are appropriately attributed. Netflix ESG Report 2022 12
Introduction Environment Social Governance Appendix About This Report ESG Data Tables SASB Index TCFD Index Resources GHG Inventory Methodology Carbon Credit Project Screening Criteria Carbon Credit Project Screening Criteria Screen 1: Competitive selection deeper understanding of the unique circumstances and conditions that surround a particular carbon credit project and how and why it came to be. Our competitive requests for proposals (RFPs) are issued widely, to over We also conduct additional screens for: local community ownership and 75 project developers, non-profits, brokers and credit retailers across direct benefit sharing; job creation and training; women and girls many project types and geographies. empowerment; biodiversity and habitat restoration and protection (e.g., Verra Climate, Community & Biodiversity certified projects); and climate resilience impacts. Screen 2: Meet core quality criteria Any credits that we purchase must meet globally recognized core quality Screen 4: Use digital tools and resources to improve visibility criteria: they must be additional, verified, based on a realistic baseline, not double counted and issued by a credible standard that has robust Where feasible, we use technology to enhance project validation and provisions in place to address permanence (the risk of reversal) and verification, such as AI-powered satellite imagery, machine learning and leakage (the risk of displacing emissions from one location to another). remote sensing analysis. We only purchase credits that have been third-party verified and registered on a trusted registry, including – Verra, Gold Standard, Climate Action Reserve and American Carbon Registry – or have demonstrated an Screen 5: Seek additional expert advice equivalent level of rigor. Netflix relies on its expert advisory group to provide additional insight and Screen 3: Deep project- level diligence and impact screening guidance on an ongoing basis across a range of key issues, including our carbon credit portfolio. This helps us identify things we may have missed. Our team then conducts due diligence on the projects and holds live interviews directly with the project developers and/or trusted project partners. This includes research on the projects, their proponents and other local stakeholders. Engaging directly with the project hosts enables a Netflix ESG Report 2022 13
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