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How to read this report About this report (continued) Our approach An explanation of why this program is a focus, what our commitments are, and what our progress and accomplishments were for the past year. Operations A look at our approa ch to reduce, replace, or remove our footprint across how our products and facilities are sourced, manufactured, operated, and managed at end of life. Campuses and datacenters In each building a t every campus and datacenter, sustainability is a key priority for Microsoft across all phases of a project— from site selection to design and construction to operations and decommissioning. Reducing Scope 1 & 2 emissions see page 21 Reducing Scope 3 emissions see page 25 Reducing our water footprint see page 48 Getting to zero waste see page 65 Ecosystems—Taking responsibility for our land footprint see page 81 Devices Sustainabili ty in our devices means looking at the impact that we have on our planet as we design, manufacture, and ship our devices, software, games, and operating systems, as well as product usage and end of life. Reducing Scope 3 emissions see page 27 Getting to zero waste see page 67 Supply chain Our operational commitments extend into our supply chain. We work with our suppliers to report their emissions, design plans and new approaches to reduce their emissions, and track progress over time. Reducing Scope 3 emissions see page 29 Transformation A review of the lates t innovations from Microsoft to help our customers and partners power environmental sustainability through our learnings, technology, and services. Systems change A look at how we’re dr iving global change with our biggest bets in policy, investment, catalytic partnerships, and research and development. Key trends, what’s next, and resources A recap of key trend s we’ve observed this year, what’s coming next for Microsoft, and resources for organizations on their sustainability journeys. 14

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