Speak Up For Safety Our Speak Up For Safety program is designed to give employees, customers, suppliers and dealers an easy, consistent and unfiltered way to report potential vehicle safety issues and suggest improvements. Concerns can be submitted through a toll-free phone number, a smartphone app, email or the Speak Up For Safety website . We view Speak Up For Safety submissions by our employees as a measure of employee engagement in safety issues. Additionally, to reinforce a sense of personal accountability, employees’ performance is evaluated in part on a demonstrated commitment to safety. Our dedicated safety team funnels concerns to the appropriate departments where they are evaluated, addressed and, where necessary, escalated. By building a culture of safety, we attempt to find issues sooner and reduce the number of impacted vehicles. For more information see the Global Product Safety Management Process table . Externally, GM maintains an open dialogue with the National Highway Traffic Safety Administration (NHTSA), including regularly scheduled meetings with senior agency officials. Expedited discussions, as needed, cover field investigations, safety recalls and other identified issues. GM also participates in meetings with NHTSA and other stakeholders to advance safety discussions that benefit the industry as a whole. Engineering Advanced Technologies and Features In our pursuit of a world with zero crashes, we will continue to provide foundational vehicle safety through crash performance, thoughtful reminders, technology to help avoid or mitigate crashes and other safety innovations. Even with the latest advancements in vehicle safety technology, seat belts remain the primary occupant restraint in the vehicle and can help save lives when properly worn. 1 In 2020, NHTSA estimated that front seat belt use is about 90% 2 in the United States, yet almost half of in-vehicle fatalities are unbelted occupants. For this reason, increasing seat belt use remains a priority at GM, and we are expanding our Buckle to Drive feature to more models. When turned on, this feature can prevent the vehicle from being shifted into gear for up to 20 seconds while reminding unbelted drivers to buckle their seat belt through a chime and a visual message. 1 A lways use seat belts and child restraints. Children are safer when properly secured in a rear seat in the appropriate child restraint. See the Owner’s Manual for more information. 2 Visit https://www.nhtsa.gov/risky-driving/seat-belts for more details. DEVELOPING SAFE PRODUCTS CONT. 4,103 average annual from 2018–2021 35,842 since program inception 2,979 in 2021 Speak Up For Safety submissions Skip Navigation Introduction Reducing Emissions Design for Environment Technology Customers Safety Diverse Workforce Human Rights Supply Chain Communities Governance 2021 SUSTAINABILITY REPORT 55
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