PUBLIC POLICY CONT. Addressing Congestion Through Public Policy GM envisions a future where we can all enjoy the benefits of vehicle use—freedom, convenience and comfort—while minimizing congestion. And, we are working on the technologies and engaging in the policy discussions that will make this future possible. GM has a well-established track record of engagement with innovative city and mobility initiatives such as the deployment of sustainable last-mile solutions. In Seattle, BrightDrop participated in one of the nation’s first zero operating-emissions, last-mile neighborhood delivery hubs. In New York City, the integration of BrightDrop’s Trace allowed couriers to remove one on-road vehicle from the delivery route and cut delivery vehicle curbside dwell time in half, when used on routes in a high-density, vertical urban environment—all while reducing physical strain on couriers. Thoughtfully designed last-mile urban delivery solutions, such as BrightDrop, are a timely and critical component as competition for curb space creates safety and quality-of-life issues. As cities continue to explore ways to tackle congestion in their communities, GM looks forward to building on this foundation through partnerships and constructive dialogue with stakeholders, pilot projects and other efforts that seek to leverage public policy to realize our vision of a future in which people can enjoy the freedom, convenience and comfort of vehicle use in cities with zero congestion. Many cities and states are already exploring these policies, finding that there could be a variety of ways to improve mobility for their residents. GM does not endorse any one approach but recognizes that cities and states are exploring all of these and believes a comprehensive strategy incorporating one or more policy levers could be successful. GM is prepared to engage with these debates to advance our zero congestion vision while bolstering our credibility as a messenger and stakeholder in this issue area. A combination of autonomous vehicle (AV) technology, new mobility solutions and policy will enable reductions in congestion through safety improvements, greater efficiencies in road use and reductions in traffic volumes. As we explore future markets for our AV and fleet offerings, we work closely with communities to find solutions together. Gains in efficiency and safety not only create opportunities for more equitable access to health care, education and employment, but can alleviate the negative effects of transportation networks. GM is optimistic that innovations in vehicle connectivity will help optimize traffic flows and reduce traffic crashes, ultimately easing congestion. We are focused on deploying advanced driver assistance technologies, such as Super Cruise and Ultra Cruise, and self-driving technology, through applications such as the Cruise Origin that we believe can help achieve these objectives. GM has a well-established track record of engagement with innovative city and mobility initiatives. Skip Navigation Introduction Reducing Emissions Design for Environment Technology Customers Safety Diverse Workforce Human Rights Supply Chain Communities Governance 2021 SUSTAINABILITY REPORT 119