DEVELOPING SAFE PRODUCTS CONT. OnStar Safety Innovation Periscope’s holistic view of safety extends to OnStar, our safety and security service. For years, OnStar has helped customers primarily by responding to crashes or vehicle issues. Today, the service is expanding beyond both the vehicle and GM customers through the OnStar Guardian mobile phone app 1 . The app enables customers to access certain OnStar support services whether at home, out walking or in any vehicle, regardless of brand or ownership. In 2021, we expanded the availability of the app to GM customers in Mexico and made it available to anyone in the United States and Canada with a compatible Apple or Android device. Also in 2021, OnStar and RapidDeploy, a public safety technology company working to accelerate Next Generation 911, launched a first-of-its-kind program to supply every 911 call center in California with OnStar’s Automatic Crash Response notifications. The certified emergency OnStar advisor will coordinate with the appropriate 911 center for rescue and response. In addition, GM invested in RapidDeploy, which will enable the company to improve the public safety community’s situational awareness with a cloud-native, data-driven solution. This investment underscores GM and OnStar’s commitment to working with the public safety community to support and accelerate Next Generation 911. Incorporating Safety Into Electric and Autonomous Vehicles (EVs and AVs) Safety is of equal priority and importance in the design of both EVs and internal combustion engine (ICE) vehicles. We have a dedicated high-voltage battery safety team that works to help protect the battery in a crash, which is similar to how we approach protecting fuel systems in ICE-powered vehicles. Our batteries are packaged below the seating area and are designed to be an integral part of the vehicle structure safety cage that helps to protect the occupants in the event of a crash. We assess the crash performance of the unique characteristics of a high- voltage battery system, and our vehicles are designed to shut down and isolate the electrical system in the event of a crash or flood to avoid the risk of electrical shock. We play key roles in leading standards committees on battery safety through organizations like the Society of Automotive Engineers International and intend to remain an industry leader in this area. Our safety research and development extends to self-driving autonomous technology. AV development reflects all 12 safety elements in the NHTSA voluntary guidance, Automated Driving Systems 2.0—A Vision for Safety. Across the country, state and federal regulators and legislators are actively considering how to help foster and shape the evolution of AVs. GM is engaged with policymakers to advance AV-enabling legislation and regulations. In particular, we are focused on discussing our mobility offerings with city officials across the United States and around the world, given that urban settings are the environment in which our AVs will first launch commercially. 1 A vailable on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. User terms apply. Skip Navigation Introduction Reducing Emissions Design for Environment Technology Customers Safety Diverse Workforce Human Rights Supply Chain Communities Governance 2021 SUSTAINABILITY REPORT 58