2024 Evidence of Coverage for UnitedHealthcare® Group Medicare Advantage PEBB Balance (PPO) Chapter 2: Important phone numbers and resources 46 State Medicaid Programs – Contact Information Virginia | Department of Medical Assistance Services 1-855-242-8282 600 E Broad ST Richmond, VA 23219 TTY 711 http://www.dmas.virginia.gov/ 8 a.m. - 6 p.m. ET, Monday - Friday Virgin Islands of the U.S. | U.S. Virgin Islands Bureau of Health 1-340-715-6929 Insurance & Medical Assistance TTY 711 1303 Hospital Ground, Knud Hansen Complex, BLDG A St. Thomas, VI 00802 www.dhs.gov.vi Vermont | Department of Vermont Health Access 1-800-250-8427 280 ST DR Waterbury, VT 05671 TTY 711 http://www.greenmountaincare.org/ 8 a.m. - 5 p.m. ET, Monday - Friday Washington | Washington State Health Care Authority 1-800-562-3022 P.O. Box 45531 Olympia, WA 98504 TTY 711 hca.wa.gov 7 a.m. - 5 p.m. PT, Monday - Friday Wisconsin | Wisconsin Department of Health Services 1-800-362-3002 1 W Wilson ST Madison, WI 53703 TTY 711 https://www.dhs.wisconsin.gov/health-care-coverage/index.htm 8 a.m. - 6 p.m. CT, Monday - Friday West Virginia | West Virginia Bureau for Medical Services 1-304-558-1700 350 Capitol ST, RM 251 Charleston, WV 25301 TTY 711 http://www.dhhr.wv.gov/bms/Pages/default.aspx 8:30 a.m. - 5 p.m. ET, Monday - Friday Wyoming | Wyoming Department of Health 1-307-777-7531 122 W 25th St., 4th FL West Cheyenne, WY 82001 TTY 1-855-329-5205 http://health.wyo.gov/healthcarefin/medicaid/ 9 a.m. - 5 p.m. MT, Monday - Friday Section 7 Information about programs to help people pay for their prescription drugs The Medicare.gov website (medicare.gov/drug-coverage-part-d/costs-for-medicare-drug-coverage/ costs-in-the-coverage-gap/5-ways-to-get-help-with-prescription-costs) provides information on how