2024 Evidence of Coverage for UnitedHealthcare® Group Medicare Advantage PEBB Balance (PPO) Chapter 2: Important phone numbers and resources 59 State Pharmaceutical Assistance Programs – Contact Information Wisconsin | Wisconsin SeniorCare Pharmaceutical Assistance 1-800-657-2038 Program TTY 711 Department of Health Services, 1 W Wilson ST, P.O. Box 6710 8 a.m.-6 p.m. local time, Madison, WI 53716-0710 Monday-Friday http://www.dhs.wisconsin.gov/seniorcare Section 8 How to contact the Railroad Retirement Board The Railroad Retirement Board is an independent Federal agency that administers comprehensive benefit programs for the nation’s railroad workers and their families. If you receive your Medicare through the Railroad Retirement Board, it is important that you let them know if you move or change your mailing address. If you have questions regarding your benefits from the Railroad Retirement Board, contact the agency. Method Railroad Retirement Board – Contact Information Call 1-877-772-5772 Calls to this number are free. If you press “0,” you may speak with an RRB representative from 9:00 am to 3:30 pm, Monday, Tuesday, Thursday, and Friday, and from 9:00 am to 12:00 pm on Wednesday. If you press “1”, you may access the automated RRB HelpLine and recorded information 24 hours a day, including weekends and holidays. TTY 1-312-751-4701 This number requires special telephone equipment and is only for people who have difficulties with hearing or speaking. Calls to this number are not free. Website rrb.gov/ Section 9 Do you have “group insurance” or other health insurance from an employer? If you (or your spouse or domestic partner) have medical or prescription drug coverage through another employer or retiree group, please contact that group’s benefits administrator. The benefits administrator can help you determine how your current coverage will work with our plan. You can also call Customer Service if you have any questions. You can ask about your (or your