2024 Evidence of Coverage for UnitedHealthcare® Group Medicare Advantage PEBB Balance (PPO) Chapter 2: Important phone numbers and resources 26 State Health Insurance Assistance Programs (SHIP) - Contact Information Texas | Texas Department of Aging and Disability Services 1-800-252-9240 (HICAP) TTY 1-512-424-6597 P.O. Box 13247 Austin, TX 78711 https://hhs.texas.gov/services/health/medicare Utah | Utah Senior Health Insurance Information Program 1-877-424-4640 (SHIP) TTY 711 195 N 1950 W Salt Lake City, UT 84116 https://daas.utah.gov Virginia | Virginia Insurance Counseling and Assistance 1-800-552-3402 Program (VICAP) TTY 711 1610 Forest AVE, STE 100 Henrico, VA 23229 https://www.vda.virginia.gov/vicap.htm Virgin Islands of the U.S. | Virgin Islands State Health Insurance 1-340-773-6449 Assistance Program (VISHIP) TTY 711 1131 King ST, STE 101 St. Croix, VI 00820 https://ltg.gov.vi/departments/vi-ship-medicare/ Vermont | Vermont State Health Insurance Assistance Program 1-800-642-5119 (SHIP) TTY 711 27 Main Street, Suite 14 Montpelier, VT 05602 www.vermont4a.org Washington | Washington Statewide Health Insurance Benefits 1-800-562-6900 Advisors (SHIBA) TTY 1-360-586-0241 P.O. Box 40255 Olympia, WA 98504-0255 www.insurance.wa.gov/statewide-health-insurance-benefits- advisors-shiba Wisconsin | Wisconsin State Health Insurance Plan (SHIP) 1-800-242-1060 1402 Pankratz ST, STE 111 Madison, WI 53704 TTY 711 www.longtermcare.wi.gov West Virginia | West Virginia State Health Insurance Assistance 1-877-987-4463 Program (WV SHIP) TTY 711 1900 Kanawha BLVD E Charleston, WV 25305 www.wvship.org