- 2021 ESG Report INTRODUCTION Stakeholder Engagement and Materiality Assessment In early 2020, Fifth Third completed our frst stakeholder material assessment to determine which ESG topics are most material to our Company. Based on the feedback we received from a survey and through discussions with executive leaders, we evaluated and prioritized the ESG topics below according to their relative degree of importance in our 2019 ESG Report. We used the results of our materiality assessment to guide our ESG disclosures and reporting. In early 2022, Fifth Third engaged a third party to facilitate an updated stakeholder materiality assessment through key stakeholder and company interviews and surveys. Each of the ESG topics below are important to Fifth Third and support our objective of delivering sustainable fnancial performance. Priority to Stakeholders HIGH HIGHEST Corporate citizenship & fnancial inclusion Third party management Public policy & government relations Customer privacy & information security Environmental sustainability Enterprise risk management & corporate governance Business ethics & responsible banking Inclusion & diversity Employee engagement & development HIGH HIGHEST Priority to Fifth Third Contents Introduction Economic Environment Social Governance Other Methods of Regular Stakeholder Engagement Methods of Engagement Shareholders Customers Employees Communities Regulators Annual shareholder meeting, quarterly earnings calls, investor conferences and presentations, meetings with investor relations team and executive management, SEC flings and dedicated investor relations website. Focus groups, conversations through branch interactions and phone calls, satisfaction surveys, social media interactions, customer helplines and corporate website. Engagement survey, executive leadership communications, learning programs, business resource groups and inclusion councils, performance and development initiatives and corporate landing page. Community Advisory Forum (national and groups in Ohio, Illinois, Michigan, Florida and North Carolina), community needs survey and assessments, fnancial education and outreach programs, philanthropic investments, civic memberships, volunteerism and nonproft board engagement, and corporate website. Exams, continuous monitoring and other meetings with senior management, interactions through regulatory afairs and government afairs teams, and regulator-sponsored events and initiatives. 12