2021 E SG Report INTRODUCTION A Message from Greg Carmichael and Tim Spence Thank you for your interest in Fifth Third’s 2021 Environmental, Social and Governance Report. This is an exciting time for our Company. On July 5, 2022, Greg is retiring as CEO after many years of successful leadership of our Company and will remain Executive Chairman of the Board. Tim Spence, who has been a part of Fifth Third’s leadership team since 2015, will become chief executive ofcer in addition to his current role as president of Fifth Third Bancorp. It is an honor for us to address you jointly to discuss the progress we’ve made along our ESG journey over the past year with the goal to deliver sustainable value to all our stakeholders. Everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. We activate our purpose everyday through our core values and vision to be the one bank people most value and trust. Our ESG strategy is informed by our stakeholders—customers, employees, communities, investors and regulators—who we engage with regularly. We recently completed our second stakeholder materiality assessment with oversight from an industry-leading third party. You can read the results of that assessment on page 12 . Delivering on our commitment to ESG excellence is key to our ability to deliver long-term sustainable value to all we serve. To that end, we aligned ESG performance to compensation in 2022 and tied it to the execution of our ESG priorities. These priorities include addressing climate change, promoting inclusion and diversity, delivering on our commitment to employees, keeping the customer at the center and strengthening our communities. You can read more about the key metrics associated with these priorities on pages 13-15 . Delivering on our commitment to ESG excellence is key to our ability to deliver long - term sustainable value to all we serve. We recognize that climate change is bigger than us and that the fnancial sector has an important role to play in addressing it. In February, we published our second TCFD Report, which details our climate strategy and eforts. In May, we completed the acquisition of Dividend Finance, a national point-of-sale consumer lender focused on the rapidly growing solar and sustainable home improvement markets. This strategic acquisition adds residential fnancial services to our ability to lead the transition to a sustainable and inclusive future. Just recently, we achieved our $8 billion renewable fnance goal, more than two years earlier than our 2025 goal. We are committed to continuing our leadership in sustainability through our new 10-year target to provide $100 billion in environmental and social fnancing by the end of 2030. We also achieved four out of fve of our bold 2017 operati onal sustainability goals ahead of schedule—and then pushed ourselves further, including a new 2030 goal to reduce our location-based greenhouse gas emissions by 75%. For 2021, we maintained carbon neutrality and expanded our reporting for Scope 3 emissions. By joining the Partnership for Carbon Accounting Financials in March 2021, we committed to measuring and reporting our Scope 3 fnanced emissions, enabling the Bank to continue our transparency and develop a net-zero aligned strategy. These eforts and others led to Fifth Third again receiving an A- leadership score from CDP for the third consecutive year. CONTINUED 4 Contents Introduction Economic Enviro nment Social Governance