2021 ESG Report Contents Introduction Economic Environment Social Governance INTRODUCTION ESG Priority Performance Metric Unit of Measure 2020 2021 Goals References Promoting Inclusion and Diversity Board diversity 6 % 40% 40% 82 Women in workforce % 59% 59% 54 Pay equity for women (adjusted) % 99% 99% 100% 65 Persons of color in workforce % 27% 27% 54 Pay equity for persons of color (adjusted) % 99% 99% 100% 65 Supplier diversity % of addressable spending % 7. 2 % 8.6% 10% by 2025 58 Employees enrolled in at least one BRG or inclusion council # 3,758 3,909 55 Delivering our Commitment to Employees Full-time equivalent employees # 19,872 19,112 14 Overall engagement score % N/A 7 65% 62 Employee Viewpoints Survey participation % N/A 7 72% 62 401(k) participation % 83% 84% 65 Minimum wage $ per hour $18 $18 65 Employee training hours # (thousands) 755 765 63-64 Employee turnover % 13.9% 21.2% 65 Acknowledgement of Code of Conduct % 99% 99% 21 Compliance training completed % 99.7% 99.9% 63 6 In terms of race or gender. 7 The Bank did not conduct a survey in 2020 due to the pandemic and instead opted for two bank-wide pulse surveys focused on COVID to gain valuable feedback. CONTINUED 14