Contents Sustainable Impact Footprint Integrity and human rights Supply chain responsibility Operations Products and solutions Appendix 18 Impact Reporting and Analytics (SIRA) tool. The of uses to four. Each four-piece set of HP 953 Product repair, reuse, and recycling tracking and metrics used to ensure that offsets cartridges saves the equivalent of more than We design HP products to use resources 2025 GOAL are carried out effectively are managed by SIRA. eight 0.5 liter (16.9 ounce) bottles’ worth of plastic. efficiently and to last a long time. When they Once cartridges can no longer be renewed, they Recycle 1.2 million tonnes of hardware and HP Instant Ink helps home users and are responsibly recycled by HP Planet Partners. reach the end of their service, our robust repair, supplies by 2025, since the beginning of 2016 microbusinesses remain productive by ensuring reuse, and recycling programs help ensure that PROGRESS THROUGH 2021 19 products and materials are repurposed, keeping they never run out of ink or toner. The service Industrial graphics anticipates when the cartridge is running low and them at their highest-value state for as long as Recycled sends replenishments as well as new recycling HP offers Print as a Service in our industrial possible. These programs reduce waste, can give envelopes (for ink cartridges) or recycling labels/ graphics portfolio with the Indigo click-charge per- materials and products renewed life, and support 20 print and monthly service business models, which our drive toward a more materials-efficient information (for toner cartridges) automatically. include supplies and spare parts. We continually 764,800 Customers using this service save up to 50% circular model. on the cost of ink21 22 invest in innovations to extend the lifespan of TONNES or toner. We expanded this supplies and spare parts. See HP’s Statement on E-Waste and Used service from 18 to 37 countries in 2021, including Electronic Equipment. introducing or expanding access to cartridge HP PrintOS is a cloud-based print production 23 recycling in some of those locations. operating system that makes it easy to manage any number of print jobs, increasing Customer take-back programs In 2021, we launched the pilot phase of our press utilization, automating production, and HP provides take-back programs (see next page) HP Instant Ink with Planet Partners project in in 77 countries and territories worldwide24 through Germany. Introduced to several hundred Instant delivering accurate color consistently between a global network of reuse and recycling vendors. Ink subscribers, the initiative allows customers runs, across presses, and across sites. HP to choose renewed ink cartridges instead of also provides services to repair, renew, and new ones. Renewal reduces the use of materials upgrade our industrial graphics presses, as such as virgin plastics and microchips. The pilot well as consumables recycling and end-of increases the total number of times a cartridge service solutions. is used to two (including one reuse) and we are working to further increase the total number 72 2021 HP Sustainable Impact Report www.hp.com/sustainableimpact