Contents Sustainable Impact Footprint Integrity and human rights Supply chain responsibility Operations Products and solutions Appendix 24 This is the number of countries or territories where HP offers hardware recycling and/or Original HP Ink Cartridge recycling and/or defined by EPEAT® eco label criteria. Subject to relevant restrictions on the use and distribution of materials destined for recycling and/or Original HP and Samsung toner cartridge recycling. recycled feedstocks. 25 These include child labor, forced labor, severe forms of discrimination, health and safety issues posing immediate danger to life or risk of 36 A, C, and D covers. serious injury, and perceived violation of environmental laws posing serious and immediate harm to the community. We take such findings 37 This means the outer box packaging is made from recycled or certified content. very seriously, and require suppliers to cease all related practices and report corrective actions taken within 30 days of the original audit. Recruitment fees must be reimbursed within 90 days of discovery, and are verified by an on-site inspection within 180 days of discovery. 38 Ibid. We follow up closely to ensure that all required corrective actions are completed, and visit sites to confirm resolution. Immediate priority 39 HP works collaboratively with our partners including WWF and Arbor Day Foundation to manage, restore, and protect forests in many findings do not necessarily involve termination of the supplier; we work with suppliers as appropriate to improve their performance and countries around the world. With HP+, every print—regardless of paper brand—is addressed through HP’s Forest Positive Framework to worker conditions in these areas. counteract risks of deforestation. HP brand paper is sourced only from certified responsibly managed forests or from recycled content. 26 Product-use GHG emissions intensity describes the performance of our portfolio, taking into account changes to product mix and For other brands of paper, HP invests in forest restoration, protection or management projects in key regions sufficient to balance any business growth. HP product-use GHG emissions intensity measures per-unit GHG emissions during anticipated product lifetime use. paper used by HP+ customers that may not have been responsibly sourced. To learn more visit www.hp.com/forestfirst. These values are then weighted by contribution of personal systems and printing products to overall revenue in the current year. These 40 Percentage for Original HP Toner Cartridges does not include toner bottles. See hp.com/go/TonerRecycledContent for list. Percentage for emissions represent more than 99% of HP product units shipped each year, including notebooks, tablets, desktops, mobile computing Original HP Ink Cartridges does not include ink bottles and other products not listed. See hp.com/go/InkRecycledContent for list. devices, workstations, and displays; HP inkjet, LaserJet, DesignJet, Indigo, Scitex, and Jet Fusion 3D printers; and scanners. Although HP 41 The HP Eco-Carton Ink Cartridge outer carton is 100% recyclable through local cardboard/paper programs. Inner materials including the updated its carbon footprint calculation methodology in 2021 (see the methodological updates box on page 15), we continue to calculate ink bag are 55% recyclable and may be eligible for return free of charge to the HP Planet Partners program for reprocessing of plastic this metric using the original methodology, for comparability with past years. parts. None of these materials returned to HP Planet Partners will be sent to landfill. For information on take-back of ink bag/printhead/ 27 The average energy consumption of HP products was estimated annually between 2019 and 2021 using high-volume product lines prints and HP Planet Partners program availability, visit http://www.hp.com/recycle; program may not be available in all jurisdictions. representative of the overall shipped product volume. The high-volume personal systems product lines include notebook and desktop 42 CO e reduction based on moving from plastic ink cartridge to cardboard HP Eco-Carton Ink Cartridge, with annual manufacturing savings computers, tablets, All-in-Ones, workstations, thin clients, and displays. 2 of 291 tonnes and transport savings of 8 tonnes. 28 HP calculations based on ENERGY STAR® normalized TEC data comparing the HP LaserJet 200–500 series with predecessor printing 43 As of December 31, 2021. Not all products are available in all countries. systems not using HP EcoSmart. 44 Original HP ink integrated printhead cartridges only. UL 2809 Environmental Claim Validation Procedure; see ul.com/news/hp-receives- 29 As defined in the Global Reporting Initiative Sustainability Reporting Standards, renewable material is “material derived from plentiful first-recycled-content-validation-ocean-bound-plastics-ul. An HP-commissioned August 2021 Keypoint Intelligence report verifies HP is resources that are quickly replenished by ecological cycles or agricultural processes, so that the services provided by these and other the only in-class printer OEM with ink cartridges containing recycled ocean-bound plastic validated by UL 2809. See keypointintelligence. linked resources are not endangered and remain available for the next generation.” To count as renewable, HP also requires that materials com/HPPlanetPartners. must be sustainably sourced and, where applicable, certified through a credible third-party certification scheme. 45 As defined in the Global Reporting Initiative Sustainability Reporting Standards, renewable material is “material derived from plentiful 30 For 2021, we improved the calculation methodology for this data point to reflect the number of EPEAT®-registered product models for resources that are quickly replenished by ecological cycles or agricultural processes, so that the services provided by these and other which substance inventory is collected divided by the total number of EPEAT-registered product models. The prior calculation linked resources are not endangered and remain available for the next generation.” methodology counted each product-country combination for which the substance inventory was collected and for which the product was 46 All HP brand paper is derived from certified sources; paper-based packaging for PCs, displays, home and office print, and supplies is registered. According to the revised methodology, the 2020 data is 83% (compared to 95% reported previously). reported by suppliers as recycled or certified, with a minimum of 97% by volume verified by HP. Packaging is the box that comes with the 31 2021 data does not include the following products or packaging for these products: PageWide Industrial and 3D Printing products; or product and all paper-based materials inside the box. Packaging for commercial, industrial, and 3D products, scanners, personal systems personal systems accessories and print accessories sold separately. accessories, and spare parts is not included. 32 This is the percentage of product series shipping with product models that have low-halogen printed circuit boards and plastic parts 47 Fiber by weight will be 1) certified to rigorous third-party standards, 2) recycled, or 3) balanced by forest restoration, protection, and other weighing more than 25 grams. initiatives through HP’s Forest Positive Framework. 33 For 2021, we improved the calculation methodology for this data point to reflect the number of EPEAT-registered product models for which 48 HP analysis of PC laptop keyboards currently in market as of October 2020. Keyboard scissors manufactured from waste bio-feedstock GreenScreen Benchmark (BM) 2 or 3 plasticizers and flame retardants are used divided by the total number of EPEAT-registered product according to the mass balance approach. models. The prior calculation methodology counted each product-country combination for which GreenScreen BM 2 or 3 plasticizers and 49 Keyboard scissors manufactured from waste bio-feedstock according to the mass balance approach. flame retardants are used. According to the revised methodology, the 2020 data is 34% (compared to 49% reported previously). 50 Calculated as the percentage of primary plastic packaging (by weight) reduced per unit shipped. Excludes secondary and tertiary 34 Individual EPEAT-registered products contain a minimum of 5 grams of recycled content. packaging components. Includes HP personal systems and printer hardware packaging. Does not include packaging for the following: 35 Recycled content plastic (RCP) as a percentage of total plastic used in all HP personal systems, printer hardware, and print cartridges Graphics Solutions hardware other than PageWide XL and DesignJet printers; 3D printing hardware; print supplies; refurbished products; shipped during the reporting year. Total volume excludes brand-licensed products and after-market hardware accessories. Total RCP and accessories such as third-party options, drop in box, and aftermarket options. includes postconsumer recycled plastic, closed-loop plastic, and ocean-bound plastics used in HP products. Personal systems plastic is 116 2021 HP Sustainable Impact Report www.hp.com/sustainableimpact