2021 CORPORATE RESPONSIBILITY REPORT I 54 EMPLOYEE ENGAGEMENT & RECOGNITION Supporting and recognizing all Quest employees The 2021 “High 5” initiative To recognize Quest employees’ extraordinary commitment to empowering better health for the patients, customers, and communities we serve, Steve Rusckowski, Quest’s Chairman, CEO, and President, announced the 2021 “High 5” initiative: “While I can’t give you a real ‘High 5,’ I’ll do the next best thing: share 5 significant actions we’re taking to support and recognize you as we approach the end of the year.” 1) Pandemic Response Payment This nontaxable payment was provided for employees at the Director level and below— including ~47,500 colleagues—to offset elevated expenses incurred during the COVID-19 pandemic. The payments were $500 for full-time employees and $250 for part-time and per diem colleagues as well as most new hires who joined Quest after October 1. The Pandemic Response Payments, totaling over $20M, were made in December. 2) Paid Time Off (PTO) payout Everyone needs time off to recharge, but that has been a particular challenge during the pandemic. This payout in February 2022 ensured that colleagues did not lose any earned PTO due to an inability to take PTO in 2021. to thank our 30,000 dedicated lab professionals for their invaluable contributions and their unflagging commitment to putting patients first. We always regard our lab employees as true, everyday heroes—but even more so now that they have been at the heart of Quest's COVID-19 response. “Lab professionals have been front-line heroes throughout the pandemic,” said Doug Hamilton, Executive Director of National Laboratory Operations, Quest Diagnostics. “The lab teams have demonstrated tremendous flexibility and agility by shifting to help and assist wherever needed.” Quest facilities across the nation planned celebrations to show their appreciation for lab professionals’ critical contributions every day. Activities included grab-and-go lunches, recognition cards, and a focus on showcasing the professional journey of some of these special colleagues. 3) $15/hour minimum pay Ensuring that everyone at Quest is paid at or above $15 per hour base pay is the right thing to do and makes us more competitive. Effective as of November 7, 2021, Quest increased the hourly rate for the small number of employees who were below $15/hour. 4) Annual Incentive Plan (AIP) payout Thanks to all Quest employees, 2021 proved to be another year of strong financial performance. Quest recognized employee performance through our annual bonus program—which is a program that many competitors either do not offer or canceled due to financial challenges. The AIP was paid to employees in March 2022. 5) Employee gift All employees received Quest-branded gear delivered right to their doors as a special thank-you to help ring in 2022. Celebrating Quest’s front-line workers in the age of COVID-19 Every year, there is a week-long celebration of lab employees, including laboratory professionals and pathologists, for their incredible work all year. National Medical Laboratory Professionals Week took place in April, giving us the opportunity TABLE OF CONTENTS 2021 OVERVIEW COVID-19 RESPONSE PROMOTING A HEALTHIER WORLD CREATING AN INSPIRING WORKPLACE BUILDING VALUE REFERENCES
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