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RELAYTO

4.7 from 470+ reviews on G24.8 on Capterra

AI content experiences for pharma, life sciences & healthcare

Publish approved detail aids, clinical data and patient guides as experiences HCPs and patients actually read, with AI answers cited to the approved page.

The Abbott Nutrition Product Reference in a browser, open at page 169, Guidelines for Nutrition Support Therapy in the Adult Critically Ill Patient. Beside the page, AI Content Chat lists the recommended ICU nutrition assessments (screen nutrition risk with NRS 2002 or the NUTRIC score, assess comorbidities, gastrointestinal function and aspiration risk, use indirect calorimetry, keep evaluating protein provision) and cites page 169
Abbott’s Guide to Adult Tube Feeding at Home on a phone: a woman reading in her garden over the title
Abbott Nutrition’s experiences for clinicians and patients, live on RELAYTO.

Trusted by leading global healthcare organizations for transformative, compliant communication.

  • Hotspot Therapeutics
  • OMass Therapeutics
  • DentalPro
  • Mosaic TX
  • Kainjoo Life
  • Zenoti
  • Stanford Medicine

Approved once, read everywhere it matters

Brand teams, medical affairs and care teams publish to different readers. Each gets content that stays as approved.

  • A tablet on a stand showing a detail aid: a photograph of a physician talking with a patient beside a chart with two rising curves, and in front of it a dark card ranking five pages by reading time, the first in amber
    • A detail aid on any device
    • Charts exactly as approved
    • The pages HCPs read most

    Pharma, biotech and medtech brand teams

    Detail aids HCPs open between patients, published as approved, and the pages they read in hand before the next call.

  • A laptop showing an evidence library: a column of documents with one selected, an open page with a survival chart and a small table, an answer card with two citation chips in front, and a padlock tile beside it
    • Evidence in one library
    • Answers cited to the page
    • Open to named people only

    Medical affairs and market access

    Evidence libraries for MSLs, advisory boards and payers, open only to the people you name, with answers cited to the page.

  • A phone showing a care-at-home guide with a photograph of an older man and his daughter reading a booklet, three topic rows and a button, beside a card with a nurse’s video and a citation chip
    • Videos beside the guide
    • Answers from the guide only
    • Every guide on a phone

    Providers and patient programs

    Care guides patients read on their phone, with videos beside the page and answers that come only from the guide.

Approved stays approved

What MLR signed off is what HCPs read: the same pages, every version on record, and access you set piece by piece.

  • Page for page

    PDF to Web publishes the approved PDF as it is, claims, footnotes and safety information in place.

  • Every version on record

    Each version keeps who saved it and when. Restore an earlier one in a click.

  • One update, everywhere

    Publish the new approved version once and every link, embed and hub shows it.

  • Links that end on time

    Give a congress or a campaign its own link, and set the date it stops working.

Built withPDF to WebContent Security

One home for every approved asset

Product guides, clinical references and patient materials behind one link, so HCPs find the current version without asking a rep.

  1. Sections by topic and therapy area
  2. Every guide, current and in one place
  3. Starter questions in the hub’s AI chat

Built withHubsAI PDF Viewer

Abbott Nutrition’s Nutrition Resources hub on RELAYTO: sections for product guides, breastfeeding support, adult enteral nutrition and metabolic resources, the Abbott Nutrition Product Reference and Pediatric Nutrition guides below, and AI Content Chat open on the right with three starter questions such as “What nutrition assessments are recommended for ICU patients?”

Answers from the approved page, or none

AI Content Chat answers HCPs and patients only from the content you published, and names the page. When the page doesn’t say, it says so.

  • Cited to the page

    Every answer links to the page it came from, so a reader can check it in one tap.

  • Nothing beyond your content

    Asked for a dose the guide doesn’t give, it sends the patient back to their care team.

  • On where you want it

    Turn the chat on for a patient guide and leave it off for a promotional piece.

Built withContent Experience

The tube-feeding guide’s AI Content Chat on a phone, asked “How should ENFit connectors be cleaned?”, answering: “The contents recommend cleaning ENFit connectors daily with a quality toothbrush and warm water to prevent buildup and residue (Guide to Adult Tube Feeding at Home, page 13),” with a Page #13 link
Cited: page 13
The same chat asked “How much insulin should I take with my evening feeding?”, answering: “I didn’t find an answer to your question within ‘Guide to Adult Tube Feeding at Home’. The contents don’t specify an insulin dose for evening feedings. Please follow the insulin instructions from your healthcare provider; the guide advises discussing your care with them.”
Not in the guide

See what HCPs actually read

Know which pages held a physician’s attention, who came back, and which channel brought them, while there is still time to follow up.

  • Time on every page

    See whether the endpoint data or the dosing page got the closer look.

  • Named HCPs

    Behind an email gate or a personal link, each reader’s visits and time.

  • Where they came from

    Tracking links tell the rep email from the congress QR code.

  • Ready for the brand review

    Export every figure to CSV for the quarter’s report.

Built withAnalytics

In our customers’ words

“These experiences and content hubs were instrumental in us closing a $100M Series C Financing Round which involved over a handful of different VC firms over several months.We have since used RELAYTO for expanding HotSpot’s Business Development and Partnership initiatives involving scientific and investor conferences where evidence-driven digital communications are critical.”

Jonathan MontaguCo-Founder and CEO of Hotspot Therapeutics
See Hotspot Therapeutics’ presentation

Trusted by the world’s leading organizations

  • Omnicom Group
  • Salesforce
  • University of Oxford
  • Westinghouse
  • TEAM Inc.
  • Franco Nevada

Key healthcare content use cases

Product references, HCP resource hubs, scientific presentations and newsletters that healthcare teams run on RELAYTO today.

Browse more examples

Built for regulated content

Your IT, privacy and compliance reviewers start at the Trust Center: SOC 2 Type 2, GDPR, HIPAA and CCPA.

Visit the Trust Center
Access you choose
Public, email-gated, password-protected or private to named people, limited to the emails or domains you list.
Downloads off
Keep the approved PDF in the browser: readers see it, they don’t take a copy.
Data in your region
Your workspace’s content is stored in the EU (Ireland) or the United States.
Your domain, your sign-on
On your own domain and brand, with single sign-on on Enterprise plans.
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A Leader in 14 G2 categories, rated 4.7 from 470+ reviews.

From approved PDF to one link

No code and no IT project: most teams publish their first approved piece within days, review included.

  1. Day 1

    Send the approved PDFs

    Detail aids, data decks and patient guides, as MLR approved them.

  2. Day 2

    Get the experience

    Published page for page, or built by our team.

  3. Review

    Preview it privately

    Share a private link with your reviewers before anyone else sees it.

  4. Launch

    Send one link

    In the rep email, on the HCP portal, or as a QR code at the congress.

Common questions

About approved content, access, AI answers and what HCPs read.

What does RELAYTO do for pharma, biotech and medtech teams?

RELAYTO publishes approved detail aids, clinical data, prescribing information and patient guides as interactive experiences and hubs that HCPs and patients read on any device. AI answers questions from the approved content and cites the page, every version stays on record, and teams see who read what.

Does the experience change what MLR approved?

No. PDF to Web publishes the approved PDF page for page, with its claims, footnotes and safety information where they were. Anything you add on top, such as a video, a form or a call to action, is yours to review before it publishes, and version history records who saved each version and when.

Can the AI chat say things that aren’t in the approved content?

No. It answers only from the content you publish and names the page each answer comes from. When the content doesn’t say, it says so: asked for an insulin dose, a patient guide’s chat answered that the guide doesn’t specify one and pointed the patient to their healthcare provider.

How do we keep HCP-only materials away from the public?

Each experience or hub can be public, email-gated, password-protected or private to named people, and limited to the emails or domains you list. Personal links can expire on a date you set, and downloads can be turned off so the PDF stays in the browser.

What happens when the label or prescribing information changes?

Upload the new approved PDF and the same link, embed and hub show it. Smart PDF Update shows what changed for your review, and version history keeps the previous version and who replaced it.

Can we see which HCPs read it?

Yes, when they open it through an email gate or a personal link: you see each reader’s visits, time and the pages they read. Anonymous readers show as visits, with their device, location and the link that brought them.

Is RELAYTO HIPAA compliant?

RELAYTO’s Trust Center (trust.relayto.com) lists it as compliant with SOC 2 Type 2, GDPR, HIPAA and CCPA, and is where your security and privacy reviewers start. Your workspace’s content is stored in the region set for it: the EU (Ireland) or the United States.

Do HCPs or patients need to install anything?

No. They open one link in any browser, on a phone, tablet or computer, from an email, an HCP portal or a QR code. There is nothing to download and no app to install.

Ready for your next launch?

See your own approved materials as an experience HCPs read, with every version on record, in one demo.