Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly FINNSALUD (MEXICO) In 2021, FinnSalud developed a: FinnSalud is a three-and-a-half-year project • Financial health index through a baseline launched in 2019 supported by MetLife survey of over 1,500 credit union members; Foundation and managed by BFA Global • Financial health score linked to the index; in Mexico. The program is developing a set of financial health standards and a • Recommendations engine linked to the measurement tool to shed light on the state score; and of the financial health of Mexicans and to • Digital tool to deploy financial health surveys. inform initiatives that can improve it. The FinnSalud project also measured the financial health of over 3,400 employees and members of FinnSalud’s partner institutions to understand whether relevant and affordable financial services promote financial health. 2021 SUSTAINABILITY REPORT 68