Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly Next Horizon Strategy MetLife’s Next Horizon strategy is designed to accelerate resource allocation to the highest value opportunities and to promote sustainable competitive differentiation. Delivering on our Next Horizon strategy involves providing solutions that anticipate and meet our customers’ evolving needs and enable our teams to effectively do their jobs, which has resulted in exceptional investment returns, expense discipline and topline growth. The pillars of our Next Horizon strategy are threefold: Focus Generate strong free cash flow by deploying capital and resources to the highest value opportunities Simplify Simplify our business to deliver operational efficiency and an outstanding customer experience Differentiate Drive competitive advantage through our brand, scale, talent and innovation 2021 SUSTAINABILITY REPORT 3