Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly Our Approach Governance At MetLife, we not only look to develop It all starts with our talent PURPOSE, POTENTIAL leading human resources (HR) practices; AND PERFORMANCE we also believe in the contribution and Three profound statements capture the potential of everyone—that with opportunity, Our DEI commitments are story of what energizes our workforce, people soar. MetLife’s people are paramount. aligned to our purpose accelerates us forward and sustains As such, the Chief Human Resources our performance. Officer (CHRO) reports directly to the CEO and plays the critical role of driving • We are united through a shared purpose— MetLife’s human capital strategy along with We invest in development Always with you, building a more regularly consulting with and updating confident future. MetLife’s Board of Directors on our human • We are propelled by a bold commitment capital priorities. Those priorities include We recognize the great work of to establish a purpose-driven, inclusive talent access and mobility, culture, DEI, individuals, teams and each other culture that energizes employees to holistic well-being, total rewards and other make a difference. factors that impact the readiness of the organization to fuel future business needs. • We are empowered by the promise of We aim to create overarching our EVP, “All Together Possible.” conditions so individuals can When we live our purpose, manifest our personally flourish potential and deliver on our promises, meaningful performance follows. Our talent ecosystem—the policies, programs and initiatives—make a significant impact and drive MetLife and our people forward. Some are groundbreaking, some game- changing; all allow us to bring the right resources to our people, our customers and our communities at the right time. 2021 SUSTAINABILITY REPORT 13