Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly Glossary BeWell: A global physical, mental and emotional • Ethnic Minority Business Enterprises (MBEs) Environmental, Social and Governance (ESG): well-being program to convey a message of certified by the National Minority Supplier ESG is a common term now used to describe support and empathy for all of our employees Development Council (NMSDC) factors of corporate responsibility. For MetLife, through leadership engagement and outreach, • Women Business Enterprises (WBEs) certified corporate responsibility is about managing business virtual programs and the provision of relevant by the Women’s Business Enterprise National and responsibly delivering long-term value for all resources and tools. Council (WBENC) stakeholders, and sustainability is about achieving Carbon Neutrality: Carbon neutral, or carbon • Veteran and Service-Disabled Veteran Business a positive societal impact while improving the neutrality, means eliminating or offsetting all Enterprise (SDVBE) certified by National Veteran long-term sustainability of the company. greenhouse gas (GHG) emissions across a Business Development Council (NVBDC) Equity: Providing opportunities for everyone to company’s operations. For MetLife, in 2021, • Disability-Owned Business Enterprise (DOBE) progress in their careers at all levels, no matter this goal applied to GHG emissions from all of certified by Disability:IN their background. MetLife’s owned and leased properties across EMEA: A MetLife market acronym for Europe, the world, as well as its fleet of automobiles • LGBT Business Enterprise certified by National Middle East and African countries. (Scope 1 and 2 emissions). The goal also applies LGBT Chamber of Commerce (NGLCC) to the company’s employee business travel • Small businesses as defined by the federal EXCELERATE: MetLife’s talent sponsorship (Scope 3 emissions). government (SBA) program driven by the CEO and senior leaders. Carbon Offset: A tool for claiming “rights” Diverse Business Partner Spend: Payments made Exclusionary Investment Screening: The to carbon emissions reductions generated to third-party suppliers that qualify as Diverse exclusion of companies and/or sectors from an somewhere else in the world through the buying Business Partners, according to their diversity investment portfolio that contradict a client’s and selling of certificates representing a specific status at the respective year end, in exchange corporate or moral values. volume of emissions. To offset the GHG emissions for goods and services that are commercially Financial Wellness: Describes the state of that we cannot reduce in the short term, MetLife feasible for negotiation and are within Global one’s personal monetary affairs. There are many supports a diverse portfolio of third-party-certified Procurement’s scope according to its policy. dimensions to financial health, including the emissions-reduction and renewable energy amount of savings you have, how much you’re generation projects in countries where we operate Diversity: Leveraging our unique attributes putting away for retirement and how much around the world. MetLife seeks out and supports and perspectives. of your income you are spending on fixed or projects that empower local economies and align Energy Savings Performance Contracts non-discretionary expenses. with the United Nations Sustainable Development (ESPCs): Debt financings under which the U.S. Goals (UN SDGs). government, military or a government agency Fitwel: Created as a joint initiative led by the Diverse Business Partner: A business that is contracts with a service provider to install U.S. Centers for Disease Control and Prevention majority owned, operated and controlled by equipment. The high-efficiency equipment is (CDC) together with the General Services ethnic minorities, women, lesbian, gay, bisexual, comprised of lighting, windows, heating/cooling Administration (GSA), Fitwel provides guidelines transgender, queer-plus (LGBTQ+) individuals, equipment, plumbing fixtures or similar capital for designing, constructing and operating healthier people with disabilities or veterans, as well as improvements. Once installed, the equipment buildings. The Center for Active Design (CfAD) federally recognized small businesses. A diverse generates cost savings versus the equipment is the operator of Fitwel and responsible for the supplier is defined as a business that is at least replaced. The service provider raises debt capital third-party certification. 51% owned, operated and financially controlled to fund the capital expenditures, and the debt by one or more of the following: service is paid for the contracting government entity in the form of lower operating costs. 2021 SUSTAINABILITY REPORT 89