Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly Stakeholder Engagement MetLife engages with a broad array of stakeholders on a regular basis. We deeply value the time and diverse input we receive from our stakeholders and the opportunities for two-way dialogue. Stakeholder group Nature of engagement Frequency Board of Directors In-person meetings and other direct engagement. In 2021, the Board held five meetings, and Board Committees held a total of 32 meetings. Additional interactions with Board members occur on an ongoing basis throughout the year. Employees MetLife engages with our employees on an ongoing basis, including through new-hire Consistent, ongoing, daily information and trainings, annual and other periodic surveys, internal communications, our intranet, dialogue throughout the year. social media and on-site events. We also host a multitude of open forums such as Town Halls with Senior Leaders, Coffee Hour check-ins and others. Customers and MetLife engages with customers throughout the year through a multitude of channels, Ongoing with consistent and sustained open prospective customers including direct outreach and in-person and virtual conversations. dialogue throughout the year. Investors/shareholders MetLife engages with investors and shareholders in multiple ways, including annual Ongoing with consistent and sustained open filings and reports, presentations, media and direct engagements throughout the year. dialogue throughout the year. Prospective employees MetLife’s primary channels of engagement with recruits are through social media, Occurs regularly on an ongoing basis. annual reports and our recruitment efforts. NGOs MetLife engages with NGOs on a regular basis in a variety of ways, including social MetLife maintains ongoing dialogue with media, in-person meetings and virtual sessions. numerous NGOs. Suppliers and MetLife engages our suppliers through annual scorecards, newsletters, events, training Engagement occurs on a regularly occurring business partners and year-round virtual correspondence. basis—both through project work and other means. Governments MetLife’s engagement with government occurs on a continual basis at international, Occurs regularly on an ongoing basis. national and local levels. Communities MetLife engages with our communities through MetLife Foundation-led activities, Occurs regularly on an ongoing basis. volunteerism and social media, as well as events. 2021 SUSTAINABILITY REPORT 92