Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly GRI Standard Index Disclosure Number Disclosure Title Response/Reference 401-2 Benefits provided to full-time employees that are MetLife provides benefits to all U.S. full-time employees, and these plans/programs are generally not provided to temporary or part-time employees available to part-time employees working 20 hours per week or more. These benefits include: • Medical coverage, includes prescription drug and vision coverage • Dental coverage • Short-term and long-term disability coverage • Company-paid life insurance • 401(k) plan • Restricted Stock Units, Performance Shares and Stock Options, as components of our Long Term Incentive Award programs for high-job-level and higher-paid employees • Cash balance defined benefit retirement plan • Healthcare and Dependent Day Care Flexible Spending Accounts • Commuter Program • Back-up child-care, elder-care and college advising program • Tuition assistance program • Travel benefits: emergency services, travel accident and international medical coverage • Opportunity to earn Wellness Dividend credited toward employee contributions for medical coverage • Optional employee-paid life insurance (group term life, GVUL, dependent life, VAD&D insurance) • Legal Services plan • Critical Illness Insurance • Adoption financial assistance • Surrogacy financial assistance • Employee Assistance Program • Financial wellness program • Virtual physical therapy and fitness programs • Personalized caregiver support program • Educational support program for caregivers of neurodiverse children • Medical expert second opinion service for Medical Plan COVID-19-related: • Removed cost share for telemedical/telemental health virtual visits via health plans through the end of the year • Partnered with 2ndMD for a COVID-19 hotline for medical questions in addition to second- opinion services • MetLife employees and covered family members received cash protection through a MetLife Hospital Indemnity Insurance Program, at no cost, through first quarter 2021 • Permitted enrollment changes to Dependent Day Care flexible spending accounts to give parents flexibility to change their contribution amount as daycares closed and reopened • Offered employees special wellness incentives to support COVID-19 and flu vaccination 2021 SUSTAINABILITY REPORT 128