Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly SASB Index SASB—Sustainability Accounting Standards Board Business Ethics Code/Metric Response/Reference FN-AC-510a.1, Total amount of monetary losses as a result of legal For MetLife’s disclosure on material legal proceedings, other than ordinary routine litigation incidental proceedings associated with fraud, insider trading, anti-trust, anti- to the business, see Note 21 of the 2021 Form 10-K and Note 14 of the 1Q22 Form 10-Q. competitive behavior, market manipulation, malpractice, or other related financial industry laws or regulations FN-AC-510a.2, Description of whistleblower policies and procedures MetLife has an Ethics and Fraud Helpline and local whistleblowing policies and procedures in certain countries. Anyone can raise a concern anonymously, to the extent permitted by law, through the Ethics and Fraud helpline which is managed by a third party and made available in 14 languages. In addition, MetLife Japan attained Whistleblowing Compliance Management System (WCMS) Certification. WCMS was introduced by the Consumer Affairs Agency in February 2019. Under this system, businesses evaluate their own whistleblowing system in accordance with the examination standards specified by the Consumer Affairs Agency and apply for registration through a designated registration institution. As of the writing of this report, 133 companies (of which 19 are insurance companies) are registered. We are hoping that this certification will raise the level of comfort for employees to be able to raise concerns. Systemic Risk Management Code/Metric Response/Reference FN-AC-550a.1, Percentage of open-end fund assets under management As of December 31, 2021 ($ millions) by category of liquidity classification 1 Total Invested Assets & Cash Highly liquid 79.8% Moderately liquid 2.5% Less liquid 17.7% 100.0% 1 Institutional Client AUM Highly liquid 0.0% Moderately liquid 2.8% Less liquid 97.2% 100.0% 1 Open-end funds (including mutual funds) are a portion of the general account Total Invested Assets & Cash and Institutional Client Assets Under Management. Represents the portion of such open-end funds that are expected to be convertible into cash in up to three days (highly liquid); in more than three days but seven days or less (moderately liquid), or longer (less liquid). 2021 SUSTAINABILITY REPORT 101