Disney 2023 Sustainability & Social Impact Report
The Walt Disney Company's 2023 report outlines its sustainability achievements and social impact initiatives.
2023 Sustainability & Social Impact Report
2 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Forward-Looking Statements Certain statements and information in this • the occurrence of subsequent events; Such developments may further affect entertainment, communication may constitute “forward-looking • further deterioration in domestic and global travel, and leisure businesses generally and may, among statements” within the meaning of the Private Securities economic conditions or failure of conditions other things, affect (or further affect, as applicable): Litigation Reform Act of 1995, including statements to improve as anticipated; • our operations, business plans, or pro昀椀tability; regarding our plans; beliefs; expectations; continuation • deterioration in or pressures from competitive • demand for our products and services; or future execution of initiatives, programs, activities, conditions, including competition to create or policies, or disclosures; strategies; goals; objectives; acquire content, competition for talent, and • the performance of the company’s content; intentions; commitments; pledges; priorities; targets; competition for advertising revenue; • our ability to create or obtain desirable content and other statements that are not historical in nature. • consumer preferences and acceptance of our at or under the value we assign the content; Any information that is not historical in nature included content, offerings, pricing model, and price • the advertising market for programming; in this report is subject to change. These statements are increases, and corresponding subscriber additions made on the basis of management’s views and and churn, and the market for advertising sales on • construction; assumptions regarding future events and business our direct-to-consumer services and linear networks; • income tax expense; performance as of the time the statements are made. • expenses of providing medical and post-retirement Management does not undertake any obligation to • health concerns and their impact on our businesses bene昀椀ts; and update these statements. Actual results may differ and productions; • performance of some or all company businesses materially from those expressed or implied. Such • global economy-wide transitions and availability either directly or through their impact on those differences may result from actions taken by the of economically feasible solutions; who distribute our products. company, including restructuring or strategic initiatives • international, political, or military developments; (including capital investments, asset acquisitions or • Additional factors are set forth in the company’s dispositions, new or expanded business lines, or • regulatory and legal developments; Annual Report on Form 10-K for the year ended cessation of certain operations), our execution of our • technological developments; September 30, 2023, including under the captions business plans (including the content we create and IP • labor markets and activities, including work stoppages; “Risk Factors,” “Management’s Discussion and Analysis we invest in, our pricing decisions, our cost structure, • adverse weather conditions or natural disasters and of Financial Condition and Results of Operations,” and and our management and other personnel decisions), environmental developments; and “Business”; quarterly reports on Form 10-Q, including our ability to quickly execute on cost rationalization under the captions “Risk Factors” and “Management’s while preserving revenue, the discovery of additional • availability of content. Discussion and Analysis of Financial Condition and information or other business decisions, as well as from Results of Operations”; and subsequent 昀椀lings with developments beyond the company’s control, including: the Securities and Exchange Commission.
3 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Table of Contents 4 Introduction & 12 Operating Responsibly 22 Investing in Our People 29 Diversity, Equity & 40 Environmental 54 Social Impact Our Approach 13 CORPORATE GOVERNANCE 23 OVERVIEW Inclusion Sustainability 55 OVERVIEW 5 LETTER FROM OUR CEO 13 ETHICS 24 SUPPORTING OUR EMPLOYEES 30 OVERVIEW 41 OVERVIEW 56 WISH GRANTING 6 HIGHLIGHTS FROM THE YEAR 14 RISK OVERSIGHT THROUGH CHANGE 31 PEOPLE 42 EMISSIONS 57 SPOTLIGHT: DISNEY AND MAKE-A-WISH 7 AWARDS & RECOGNITION 14 HUMAN RIGHTS 24 EMPLOYEE SAFETY, 33 CULTURE 46 WATER CELEBRATE WORLD WISH DAY 8 OUR BUSINESSES 15 SUPPLY CHAIN HEALTH & WELL-BEING 34 CONTENT 47 WASTE 58 CHILDREN’S HOSPITALS 9 STRATEGY & DISCLOSURE PRIORITIES 17 PRODUCT SAFETY 25 COMPREHENSIVE TOTAL REWARDS 37 SPOTLIGHT: MICKEY’S TOONTOWN 48 MATERIALS 60 DISNEY FUTURE STORYTELLERS 10 OVERSIGHT & ACCOUNTABILITY 18 GUEST SAFETY 26 SPOTLIGHT: INVESTING IN OUR AT DISNEYLAND RESORT 48 SUSTAINABLE DESIGN 61 SUPPORTING COMMUNITIES AROUND 11 STAKEHOLDER ENGAGEMENT & 19 INFORMATION SECURITY EMPLOYEES’ FUTURES REIMAGINED WITH ACCESSIBILITY 50 NATURE THE WORLD PARTICIPATION 19 PRIVACY 27 EMPLOYEE ENGAGEMENT & IN MIND 53 SPOTLIGHT: DISNEY’S ANIMAL 62 VOLUNTEERING 19 DIGITAL WELLNESS & RECOGNITION 38 COMMUNITY KINGDOM CELEBRATES 25 YEARS OF RESPONSIBLE CONTENT 28 TALENT DEVELOPMENT 39 TRANSPARENCY & ACCOUNTABILITY CONSERVATION AND INSPIRATION 20 RESPONSIBLE ADVERTISING & MARKETING 63 Data & Frameworks 21 JOURNALISTIC INTEGRITY 21 ARTIFICIAL INTELLIGENCE 64 OVERVIEW 21 TAX STRATEGY 65 FISCAL 2023 DATA TABLE 73 SASB INDEX 78 TCFD INDEX 79 SDG INDICATORS This report contains links to websites that are not operated by Disney. The website owner’s terms of use and privacy policy will apply. Unless otherwise speci昀椀ed, data and information in this report pertain to efforts in 昀椀scal 2023, which began on October 2, 2022, and ended on September 30, 2023. For the most part, data and information re昀氀ect business operations as of the beginning of the 昀椀scal year. The terms “company,” “we,” “Disney,” and “our” are used to refer collectively to the parent company and the subsidiaries through which business is conducted.
4 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Introduction & Our Approach In This Section 5 LETTER FROM OUR CEO 6 HIGHLIGHTS FROM THE YEAR 7 AWARDS & RECOGNITION 8 OUR BUSINESSES 9 STRATEGY & DISCLOSURE PRIORITIES 10 OVERSIGHT & ACCOUNTABILITY 11 STAKEHOLDER ENGAGEMENT & PARTICIPATION Mickey Mouse is ready to welcome guests at Sleeping Beauty Castle ® at Disneyland Resort
5 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION LETTER FROM OUR CEO For more than 100 years, Disney has been dedicated to futures. For example, our Disney Aspire program, which habitats, and natural resources. The park has inspired operating with clarity of purpose and a deep sense of fully covers tuition costs for eligible hourly full-time countless guests to connect more deeply to the natural integrity. That spirit helps inform the stories we tell, the and part-time employees looking to pursue higher world. To commemorate the anniversary, the Disney experiences we provide, and the memories we create for education, celebrated its 昀椀fth anniversary. More than Conservation Fund announced 25 grants to conservation fans and families around the world. And it forms the 15,000 Disney employees were enrolled as of the end organizations around the globe. basis of the positive impact we strive to have in the of 昀椀scal 2023, and the program continues to evolve to In 2023, we commemorated our decades-long communities in which we operate. meet the dynamic needs of our employee base and the ® ever-evolving job landscape. We’re also proud of the collaboration with Make-A-Wish, granting our At Disney, we are united in our efforts to operate many forms of recognition we received this year for 150,000th wish on World Wish Day. We also made responsibly; invest in the development and well-being investing in our people, such as recognition by the strides in our efforts to expand our children’s hospitals of our people; create unforgettable stories, characters, Dave Thomas Foundation for Adoption for being one work internationally. Our children’s hospitals program experiences, and products that capture the imagination of the Best Adoption-Friendly Workplaces. has brought immeasurable comfort to children and of our global audiences; care for the planet and its families, and new patient experiences introduced resources; bring joy and inspire hope in communities Disney is committed to celebrating a fair, inclusive, this year in Korea, Japan, and beyond will expand our around the world; and volunteer our time and energy and respectful world. To that end, in 2023 we continued ability to deliver joy when it is needed most. And our to the causes we care about. This requires a balance to expand accessibility in our offerings, for example Disney VoluntEARS program celebrated its 40th ® between quickly responding to new challenges while through reimagining Mickey’s Toontown at Disneyland anniversary. Over the past four decades, VoluntEARS also working toward long-term progress on issues that Resort in Anaheim, California with accessibility in mind. have collectively contributed more than 13 million hours are important to our businesses. As we look back on our We celebrated hiring more than 13,000 veterans since of service to their communities around the world. company’s 100th year, we’re proud of what we’ve our Heroes Work Here initiative was launched in 2012. This report highlights many of these efforts and more accomplished, and are committed to continuing the We also granted $1 million to nonpro昀椀ts working to in greater detail. We recognize that progress requires work that supports our standing as one of the most encourage underrepresented youth to pursue creative patience and adaptability, and this work is both admired companies in the world. and technological careers in celebration of the theatrical challenging and meaningful. We remain grateful for This work begins with how we do business. We strive to release of Marvel Studios’ Black Panther: Wakanda Forever. the strong support of our employees, shareholders, operate with integrity and support global organizations We received veri昀椀cation of our greenhouse gas emissions guests, and customers, and we look forward to building that have that same priority. In 2023, our Supply reduction goals from the Science Based Targets Initiative on our progress in the years to come. Chain Investment Program provided grant funding to (SBTi) in calendar year 2023. We are working to reduce Sincerely, Robert A. Iger organizations such as Open Supply Hub and Working emissions from direct operations by designing our built Chief Executive Of昀椀cer, Capital Fund in an effort to improve global working environment to reduce or avoid emissions; promoting The Walt Disney Company conditions and safeguard human rights. We also energy ef昀椀ciency in our buildings and fuel ef昀椀ciency for supported 20 global organizations working to educate ships and 昀氀eet vehicles; replacing carbon intensive fuel children, families, and teachers on digital literacy and sources with lower carbon alternatives; electrifying resilience through our Digital Wellness Grant Program. buildings and transportation; and expanding our use of As our company strategically reorganized this year, we renewable electricity. We also celebrated the 25th worked to provide resources to help ease that transition, anniversary of Disney’s Animal Kingdom, a park while continuing to invest in our employees and their emblematic of our commitment to protecting wildlife,
6 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION HIGHLIGHTS FROM THE YEAR Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact We are committed to operating We invest in the talent development, We foster a culture that enables We take meaningful and measurable We bring comfort, optimism, and responsibly and with integrity career mobility, safety, and overall our workforce to deliver stories, action to support a healthier planet joy to communities and inspire in our businesses well-being of our people to inspire experiences, and products that re昀氀ect, for people and wildlife hope, especially for children and empower them to do their best and resonate with, global audiences $25M+ in grants 15K+ employees Reimagined Mickey’s Received SBTi validation 155K+ magical wishes granted Contributed through our Supply enrolled in Disney Aspire Toontown at Disneyland Resort For our greenhouse gas emissions Together with Make-A-Wish, Chain Investment Program since 2012 Our career development Opened with accessibility in mind, reduction targets in calendar year 2023 over the past 43 years program for eligible hourly including sensory and interactive 20 digital wellness grants employees that pays 100% of elements and storytelling that 25th anniversary of Disney’s 900+ children’s hospitals Given to support training, tuition at network schools celebrates our differing abilities Animal Kingdom And pediatric places of care around resources, and activities that Celebrated 25 years of conservation the world were brought comfort and promote digital literacy 2K leaders 13K+ veterans hired and inspiring guests with the magic joy through Disney stories and Completed the Disney Leadership Across the company since 2012 through of the natural world characters Developed and disclosed a Essentials experience to help better our Heroes Work Here initiative Priority Chemicals List coach and develop their teams ~$7M in grants 40th anniversary of That identi昀椀es substances we $1M in grants Contributed by the Disney Conservation Disney VoluntEARS are working to reduce from our $17/hour base pay Contributed in celebration of the theatrical Fund to support the protection of Employees and cast members branded products developed and For almost all eligible hourly release of Marvel Studios’ Black Panther: wildlife and their habitats have contributed 13M+ volunteer sourced by Disney full-time and part-time Wakanda Forever to nonpro昀椀ts working to hours since the program started employees in our U.S. Disney reduce the gender gap in technology LEED for Communities Platinum four decades ago $1B+ spent with Experiences business Certi昀椀cation from the U.S. Green diverse suppliers Film Independent Imaginar Building Council achieved by $235M+ in charitable giving Achieved our goal to spend at least 99%+ adjusted pay ratios Producers Residency Shanghai Disney Resort Total cash and in-kind giving $1 billion annually with diverse For U.S. employees based on Supports Hispanic and Latino suppliers by the end of 昀椀scal 2024 gender, race, and ethnicity independent producers with a $50K grant 61% of total company 93M+ books donated and mentorship, made possible by Disney, operational waste diverted To First Book since 2000, bene昀椀ting Searchlight Pictures, and the National From land昀椀ll and incineration educators, children, and families Association of Latino Independent Producers Read more Read more Read more Read more Read more
7 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION AWARDS & RECOGNITION Select Recent Awards & Recognition Received Best Adoption-Friendly Best for Vets Dow Jones First Tier Workplaces Employers, #41 Sustainability Index CPA Zicklin Index Dave Thomas Foundation Military Times North America for Adoption S&P Global CSA Best Places to Work Corporate Equality Corporations America’s Top for Disability Index, Perfect Score of the Year Corporations for Inclusion, 100% Score Human Rights Campaign National Minority Supplier Women’s Business Disability:IN Foundation Development Council Enterprises Women’s Business Enterprise National Council World’s Most Admired Golden Halo Award 19 Green Seals and Pollinator Electric Companies, #6 for ESPN 48 Gold Seals Power Award Fortune Engage for Good Environmental Media North American Pollinator Association Protection Campaign Audio Description 11 Edward R. Murrow 5 Salute to 6 GLAAD Media People’s Choice Award Awards for ABC News Excellence Awards Awards for Disney The American Council and ESPN National Association of Entertainment of the Blind Radio Television Digital Black Journalists GLAAD News Association Best Brands For America’s Best 4 Awards for America’s Most Social Impact Employers For Social Good Responsible Forbes Diversity, #98 Clio Entertainment Awards Companies, #105 Forbes Newsweek & Statista
8 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION OUR BUSINESSES The Walt Disney Company, together with its subsidiaries, is a diversi昀椀ed worldwide entertainment company with operations in three segments: Entertainment, Sports, and Experiences. Our mission is to entertain, inform, and inspire people around the globe through the power of unparalleled storytelling, re昀氀ecting the iconic brands, creative minds, and innovative technologies that make ours the world’s premier entertainment company.
9 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION STRATEGY & DISCLOSURE PRIORITIES Since the company’s founding 100 years ago, integrity has Foundational Pillars Focus Areas Charitable Giving Approach been integral to our DNA and it underpins our commitments Disney endeavors to be a force for good, bringing positive, meaningful, to operating responsibly in our businesses; investing in and measurable impact to communities around the world. Guided by our our people and their development, employee experience, Charitable Giving Guidelines, we prioritize 昀椀nancial contributions, in-kind and well-being; fostering diversity, equity, and inclusion in donations, and nonpro昀椀t collaborations that align to our sustainability our workplace, to enable our workforce to deliver stories, and social impact focus areas; leverage our unique resources, skills, experiences, and products that re昀氀ect, and resonate with, Operating Responsibly Diversity, Equity & Inclusion talents, and expertise; and address pressing community needs. global audiences; undertaking meaningful and measurable environmental sustainability efforts; and having a positive We are committed to operating We foster a culture of belonging Additionally, we match eligible employee and cast member social impact by supporting communities through our responsibly and with integrity that enables our workforce to donations of money and time through our U.S. Matching Gifts philanthropic efforts. This report describes select policies, in our businesses deliver stories, experiences, and efforts and periodic international donation ampli昀椀cation offerings, practices, and programs that embody these commitments. products that re昀氀ect, and resonate as well as our Disney VoluntEARS Grants program. In the past As a diverse multinational organization, we consider and with, global audiences decade, we have matched more than $113 million. address a large variety of topics that relate to operating our OUR PHILANTHROPY IS FOCUSED ON: businesses. To help inform and evolve our efforts and our Diversity, Equity & Inclusion: Grants that advance accurate disclosures on select topics, we evaluate stakeholder input portrayals in storytelling and expand access to opportunity as well as existing and developing third-party frameworks. Investing in Our People in media and entertainment Our Data & Frameworks section at the end of this report We invest in the talent includes disclosures derived from the Sustainability development, career mobility, Environmental Sustainability Environmental Sustainability: Grants that conserve, restore, and Accounting Standards Board (SASB); the Task Force on safety, and overall well-being We take meaningful and measurable rewild nature; empower nature leadership; and protect and restore Climate-related Financial Disclosure (TCFD), by mapping to of our people to inspire and action to support a healthier planet natural resources to support climate resiliency and ecosystem health our CDP disclosures; and the UN Sustainable Development empower them to do their best for people and wildlife Social Impact: Grants that bring joy and comfort to our Goals (SDGs). Additionally, we include icons in various communities and inspire hope, especially for children sections throughout this report to indicate where information supports speci昀椀c SDGs and SASB indicators. Inclusion of information in this report should not be These topics are addressed in this We are committed to directing > 50% of construed as a characterization of the materiality or report as well as on our website: our annual charitable giving to programs 昀椀nancial impact of that information. Impact.Disney.com Social Impact bene昀椀ting underrepresented communities. We bring comfort, optimism, and joy In 昀椀scal 2023, ~62% of our ~$235 million in SDG ICONS SASB LOGO We appreciate feedback on our efforts to our communities and inspire hope, total cash and in-kind charitable contributions † so we can improve this report: especially for children supported this commitment. TWDC.Sustainability @disney.com † See footnote 33 on p. 72.
10 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION OVERSIGHT & ACCOUNTABILITY Sustainability Leadership Board of Directors Committee Oversight of Sustainability-Related Matters: Oversight and strategic direction related to key Governance & Nominating Committee Audit Committee Compensation Committee policies, practices, and programs discussed in Oversees environmental, social, and governance programs and reporting, Reviews the company’s policies and practices with respect to Oversees evaluation of topics such as workforce this report are illustrated in the chart to the right. including with respect to environmental sustainability policies and initiatives, risk assessment and risk management, for example oversees equity matters, the company’s bene昀椀t programs, This chart re昀氀ects functions that collaborate on as well as human rights-related policies, lobbying, and political strategy cybersecurity and data security risks and mitigation strategies employee engagement, and talent development select sustainability-related efforts, but does not include all functions within each vertical depicted. Learn more about Board oversight of Chief Executive O昀케cer sustainability and other topics: Corporate Governance Chief Legal & Chief Financial Chief Human Chief Communications Chief Brand Segment Leaders, Proxy Statement Compliance O昀케cer O昀케cer Resources O昀케cer O昀케cer O昀케cer Chairs & Presidents Functions and Workstreams Related to Sustainability Matters: Sustainability Reporting Investor Relations Total Rewards Environmental Corporate Cause Individual Sustainability Social Marketing Business Organizational Responsibility Campaigns Line Leaders Development Human Rights Information Security Government Diversity, Relations Equity & Inclusion Risk Global Public Policy Management Segment Learning & Environmental Talent Solutions Communications Brand Sustainability & Strategy & Research Corporate Social Global Ethics & Operations Responsibility Compliance Teams Tax Talent Privacy Acquisition
11 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION STAKEHOLDER ENGAGEMENT & PARTICIPATION Community Group Objective of Engagement Examples of Engagement Learn more in our Data & Frameworks EMPLOYEES Listening to and learning from our employees and cast members assists • Employee experience surveys and business-speci昀椀c surveys us in better understanding what matters most to them and helps us • Focus groups We engage with a variety of stakeholders, make the employee experience at Disney more ful昀椀lling and meaningful. • Town halls including employees, shareholders, consumers, • Facilitated conversations focused on topics that industry and business communities, policymakers, matter to our employees NGOs, and nonpro昀椀t organizations, to help inform our practices, policies, and programs. SHAREHOLDERS Members of management, the Board, and our Investor Relations team • Management and Board engagement We believe this feedback can enhance our ability maintain a strong shareholder engagement program. Shareholder • Investor Relations meetings with shareholders to identify risks and opportunities and, in certain feedback helps inform the company’s thinking. throughout the year cases, solutions to some of our challenges. • Earnings calls • Annual Meeting of Shareholders We also engage on the core policy areas that will • Investor conferences and events have a direct impact on our business, both directly and through our trade associations. CONSUMERS Our consumer engagement approach helps us better understand what our • Consumer surveys customers and audiences expect from us, and it helps inform how we can • Focus groups utilize our creativity and unique content and experiences to entertain • Fan events millions globally. • Social media interactions • Customer service emails and calls INDUSTRY & BUSINESS Through engagement with industry leaders, suppliers, small business • Industry and multi-stakeholder associations and efforts COMMUNITIES owners, and others, we learn about trends and insights related to our • Supplier meetings and collaborations businesses, and we join efforts to create large-scale, industry-wide change. • Industry conferences We are active participants in multi-stakeholder efforts to improve labor conditions and reduce environmental impacts in global supply chains. NGOs & NONPROFIT NGOs and nonpro昀椀t organizations address a variety of challenges, both • Signature social impact initiatives ORGANIZATIONS globally and locally. Their expertise on evolving trends and on-the-ground • Awareness campaigns programs helps us reach individuals and communities in collaborative • Consultation on important topics (e.g., climate change, ways that create greater impact. environmental goals, human rights) • Cash and in-kind charitable giving • Employee volunteering and giving
12 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Operating Responsibly We are committed to operating responsibly and with integrity in our businesses In This Section 13 CORPORATE GOVERNANCE 13 ETHICS 14 RISK OVERSIGHT 14 HUMAN RIGHTS 15 SUPPLY CHAIN 17 PRODUCT SAFETY 18 GUEST SAFETY 19 INFORMATION SECURITY 19 PRIVACY 19 DIGITAL WELLNESS & RESPONSIBLE CONTENT 20 RESPONSIBLE ADVERTISING & MARKETING 21 JOURNALISTIC INTEGRITY 21 ARTIFICIAL INTELLIGENCE 21 TAX STRATEGY Cast members operate the Walt Disney World Railroad at Magic Kingdom
13 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY CORPORATE GOVERNANCE ETHICS Board Diversity Based on 12 Directors nominated by the SV-HL-310a.4 company for our 2024 Annual Meeting Learn more in our Data & Frameworks Learn more in our Data & Frameworks We adopt appropriate governance policies GENDER/RACIAL/ETHNIC DIVERSITY Disney conducts business in accordance with high and practices and have a Board of Directors with standards of business ethics and complies with relevant experience. The company has nominated applicable laws, rules, and regulations. We hold 12 Directors for our 2024 annual meeting whose 6 out of 12 our Board of Directors accountable to our Code backgrounds encompass a range of talents, skills, Director nominees of Business Conduct and Ethics for Directors. and expertise, including experience leading global 50% are women Our Standards of Business Conduct apply to our organizations. Eleven of those 12 Director nominees and/or racially/ employees and include resources and tools that ethnically diverse † are independent. Our Directors re昀氀ect the diversity help promote ethical conduct and compliance of the company’s shareholders, employees, customers, with the law. We regularly engage our leaders and guests, and communities, with six out of 12 nominees employees on these standards through training representing diverse gender, ethnic, and/or racial and other communications. Employees can backgrounds. As of the end of 昀椀scal 2023, all members GENDER DIVERSITY con昀椀dentially report ethical concerns to our of the Audit Committee, Compensation Committee, internal alert hotline, The Guideline. and Governance and Nominating Committee were independent. 5 out of 12 Director Learn more: 42% nominees are Standards of Business Conduct Read more about our approach to women corporate governance: Code of Business Conduct and Ethics for Directors Oversight & Accountability Corporate Governance Proxy Statement RACIAL/ETHNIC DIVERSITY 3 out of 12 Director nominees 25% are racially/ ethnically diverse (Asian, Black, Latina) Guests get ready to ride TRON Lightcycle / Run, which opened in ® April 2023 at Walt Disney World Resort † Pursuant to the Board’s application of NYSE independence rules.
14 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY RISK OVERSIGHT HUMAN RIGHTS Our Board of Directors, as a whole or through its committees, is responsible for assessing the major risk factors relating to the company and its performance and for reviewing measures to address and mitigate Learn more in our Data & Frameworks such risks. To help minimize the 昀椀nancial impact of potential risks We are committed to respecting the human rights of our and support business continuity, we use risk 昀椀nancing employees, our guests and customers, our communities, and strategies including self-insurance, contractual our business partners. Our Human Rights webpage identi昀椀es risk transfer, commercial insurance, and alternative our salient human rights issues in the following areas: our risk 昀椀nancing techniques. Our Enterprise Risk people, our content, our products and supply chains, our Management function provides insights by working communities, children, and privacy. We reevaluate our salient across the company with our business segments and issues as new information becomes available. units to help identify, assess, and mitigate operational Our commitment is informed by the United Nations Guiding risks—including those related to environmental Principles on Business and Human Rights and recognizes the matters—with these risk 昀椀nancing strategies. human rights referenced in the United Nations International Bill of Human Rights and the principles referenced in the Read more about risk management: International Labour Organization’s Declaration on Fundamental Principles and Rights at Work and the Convention on the Rights 10-K of the Child. This commitment is re昀氀ected in our various practices and programs and is outlined in our Human Rights Policy. Proxy Statement Following these principles, we evaluate where we may cause or contribute to actual or potential adverse human rights impacts through our own business activities, or where human rights impacts may be directly linked to our operations, products, and/or services by our business relationships. We exercise due diligence on an ongoing basis as we seek to identify, prevent, and mitigate potential human rights risks and impacts. As part of this process, we collaborate and engage in regular dialogue with industry associations, intergovernmental organizations, employees, content creators, civil society, and suppliers. The Governance and Nominating Committee of our Board of Directors oversees the company’s human rights-related policies. Our Global Legal, Policy, and Compliance function, which reports to our Chief Legal and Compliance Of昀椀cer, has oversight of compliance with our Human Rights Policy and works across the company to monitor emerging issues, share progress, and identify areas for improvement.
15 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY SUPPLY CHAIN International Labor Standards In accordance with the ILS program, licensees and The Disney International Labor Standards (ILS) program vendors producing Disney-branded products in certain CG-AA-430b.3 governs labor standards compliance across the extensive countries must conduct audits and provide audit reports Learn more in our Data & Frameworks supply chain for Disney-branded consumer products. on a regular basis. We use ILS audits as a tool designed Now in its third decade, the ILS program: to identify and address potential labor-related issues. We are committed to working within our global Audits are generally conducted by either third-party supply chains to foster safe, inclusive, and respectful • Establishes requirements for licensees and vendors auditors or Disney staff and 昀椀ndings are reviewed for workplaces. We collaborate with suppliers around the to monitor their supply chains for compliance with compliance with ILS program requirements. Necessary world as part of our efforts to prevent, mitigate, and Disney’s Code, including local labor and corrective action plans may be sent to licensees and remedy adverse human rights impacts as well as to environmental laws vendors, who are expected to review them with their reduce the environmental impacts of our operations, • Speci昀椀es where products may be produced and facilities and implement steps to promptly remedy any products, and services where we operate. maintains the names and locations of factories identi昀椀ed compliance violations; failure to do so in a We purchase an extensive array of products, materials, authorized to manufacture Disney-branded products timely manner can result in removal of authorization and services from thousands of suppliers to support • Sets standards for when, where, and how social to produce Disney-branded products. our operations. In addition, Disney-branded products compliance audits assess compliance with ILS Requirements for our ILS program are described in our are produced in roughly 43,500 facilities in program standards ILS Program Manual, as well as in supplemental guides, approximately 100 countries, creating a highly • Reviews audit and assessment reports regularly and including those for forced labor and health & safety. The complex global network of suppliers. issues corrective action plans, as appropriate, to program is informed by our Human Rights Policy, promote improvement in working conditions Supply Chain Code of Conduct, and Standards of We expect our suppliers to uphold the standards of • Provides guidance, training, and capacity building Business Conduct, along with a range of other our Supply Chain Code of Conduct (the “Code”). The to vendors and licensees on how to improve the labor responsible business expectations. Code is integrated into our business operations, conditions of their facilities including through a range of speci昀椀c measures to The ILS program requires licensees and vendors To promote company-wide integration, our Global monitor and assess compliance as appropriate. involved in the production of Disney-branded goods Products & Labor Standards function, which reports to source and manufacture products from countries that up through our Chief Financial Of昀椀cer, has responsibility are on Disney’s list of Permitted Sourcing Countries, for the ILS program. The Audit Committee of the which is updated on a regular basis. To provide further company’s Board of Directors oversees and periodically transparency and promote program compliance, we reviews the company’s policies and practices related to periodically update our published list of facilities compliance with laws, ethical conduct, and con昀氀icts of producing Disney-branded products that are sold, interest, and receives periodic updates on the distributed, or used in our own retail and wholesale performance of the ILS program. businesses, as well as those used in our internal operations, on Open Supply Hub. Learn more about our ILS program: Supply Chain
16 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY Supply Chain Investment Program Supplier Diversity To advance labor standards, we collaborate with We believe that including diverse suppliers in our sourcing outside organizations to help incubate and pilot scalable process provides a meaningful opportunity to seek innovative tools and programs through Disney’s Supply Chain and high-quality business solutions, while also supporting jobs. Investment Program (SCIP). SCIP provides grant funding In 2021, we set a goal to spend at least $1 billion annually to nonpro昀椀t organizations, social enterprises, and United with diverse suppliers by the end of 昀椀scal 2024. Reaching Nations agencies to support innovative solutions that this goal would place Disney among the top U.S. companies catalyze sector-wide improvement and help enhance CONTRIBUTIONS SINCE DISNEY’S that are spending with diverse suppliers. In 昀椀scal 2023, we supply chain visibility. SCIP works to address issues SCIP PROGRAM BEGAN IN 2012 achieved our goal a year early and we remain committed including forced labor, worker voice, supply chain to including diverse suppliers in our supply chain. We also traceability, child labor, and ethical recruitment. received the National Minority Supplier Development IN 2023, SCIP PROVIDED FUNDING TO: Council’s National Corporation of the Year award for supplier • Open Supply Hub, which provides open access to diversity program success and active participation in the global supply chain data to improve human rights $25M+ community. Efforts in 2023 included: $1B+ and environmental conditions in and around • Participating in matchmaking sessions with Disability:IN, factories. To expand visibility into raw material and meeting with many Disability-Owned Business Enterprises commodity supply chains, our funding will help and selecting potential new suppliers expand its supply chain mapping platform to include In 昀椀nancial contributions • Supporting the National Black Business Pitch contest and Spent with diverse suppliers in agricultural supply chains. mentoring program, organized by Women’s Business 昀椀scal 2023, achieving our goal to • Working Capital Fund, which partners with Enterprise Council West spend at least $1 billion annually entrepreneurs to develop and deploy new tools to †† • Including U.S. military spouse-owned businesses in supplier with diverse suppliers by 2024 improve working conditions. Our funding will diversity classi昀椀cations support supply chain traceability technologies and • Launching the Certi昀椀ed Diverse Marketing Agency Hub, efforts to increase end-to-end visibility into global a new tool offering Disney’s Television Marketing teams a supply chains. quick, easy way to connect with certi昀椀ed diverse marketing and communications agencies Read more about SCIP projects we have funded: • Producing an internal training module designed to enhance knowledge of the Supplier Diversity program and its SCIP Projects positive impact on communities† • Leveraging an internal dashboard that guides business unit leaders in their supplier diversity benchmarks and progress toward Disney’s diverse spending goal • Collaborating with supplier diversity-focused organizations, business development organizations, advocacy groups, and † The module is available for select business units, trade show organizers with plans to expand availability over time. †† See footnote 51 on p. 72.
17 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY PRODUCT SAFETY Management of Chemicals in Consumer Products Learn more in our Data & Frameworks We also have policies to manage the use of chemicals in products. In 2023, Disney developed and disclosed a The safety of products bearing Disney brands, characters, Priority Chemicals List (PCL) that identi昀椀es substances and other intellectual property is of the utmost we are working to reduce in our branded products. importance to us. Disney-branded consumer products, For Disney-branded products developed and sourced spanning numerous categories, from toys and apparel by Disney entities, we have established thresholds to books and 昀椀ne art, are produced by thousands of and timelines to reduce the use of these chemicals. third-party licensees and vendors around the world. For our licensed products, we encourage our licensees Our product safety program accounts for this breadth, to similarly work to reduce these chemicals. To address as well as the rapid changes in scienti昀椀c knowledge, compliance with our PCL policies, Disney uses a evolving regulations, and customer and community risk-based approach that includes random audit testing feedback. Our Supply Chain Code of Conduct speci昀椀es on select products and the submission of relevant our expectation that all suppliers deliver products and documentation by vendors. services that comply with our safety and quality standards. Disney’s PCL was developed by considering several Our Product Integrity function oversees Disney’s safety resources, including, but not limited to, the EU policies, procedures, and operating requirements for REACH Substances of Very High Concern (SVHC), physical products containing Disney intellectual property the Canadian Environmental Protection Act list of across the enterprise and is led by our Global Product & toxic substances, and chemicals of concern lists in the Labor Standards function. Disney requires that licensees states of Washington, Vermont, and Oregon. We will and vendors contractually commit to follow procedures conduct a regular review process to identify additional for verifying that Disney-branded products comply with substances for reduction. Additionally, we encourage applicable safety regulatory requirements and any vendors to use recognized resources to identify additional requirements that may be speci昀椀ed by Disney. safer alternatives to chemicals listed on the PCL. Disney, in conjunction with renowned independent testing As part of our chemical tracking efforts, in 2023 we laboratories, developed product guidelines that specify participated in the Chemical Footprint Project’s survey applicable product safety standards for numerous product to establish an internal chemicals baseline. We intend to categories and geographic regions. These guidelines cover use this survey process, or another industry standard a broad range of physical, mechanical, toxicological, tool, to measure progress toward the reduction of PCL microbiological, 昀氀ammability, electrical, and chemical safety chemicals in Disney-branded products developed and requirements. They are available online for use by product sourced by Disney. designers, licensees, and vendors. We require compliance with product guidelines that include testing performed by accredited third-party laboratories for Disney-branded products developed and sourced by Disney entities.
18 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY GUEST SAFETY Maintenance teams perform preventive ride maintenance Food Safety functions nightly. And our computerized maintenance Our parks and resorts take a multifaceted approach management system includes Disney-patented to advancing food safety, including: technology, designed to prevent a ride vehicle from accepting guests unless the required critical • A vendor food safety program requiring suppliers to maintenance is completed, and the attraction has follow established food safety protocols and been deemed ready to open. demonstrate compliance with regulatory requirements Annual audits are conducted by engineers for registered • Food safety audits to verify adherence to regulations attractions, in cooperation with maintenance, operations, and company standards; each year, we conduct thorough Safety is the 昀椀rst of the Five Keys of Disney’s standards and training management teams. These audits focus on measurements and audits across our properties for theme park excellence. key elements of safe operations, including pre-opening • Education and rigorous formal training for cast Our safety professionals re昀氀ect a broad range of procedures, daily checklists, operational performance, and members who work with food on topics including disciplines, including medicine, engineering, quality, training. In addition, throughout the year, we conduct proper food handling, storage and preparation, maintenance, attraction operations, ergonomics, ongoing preventive maintenance on park attractions. personal hygiene, and sanitation requirements industrial hygiene, occupational safety, and food safety. We also conduct annual audits of our attraction Safety in Our Communities We conduct inspections at our properties to monitor documentation. These audits review documentation compliance with both internal standards and required under applicable regulations, as well as Disney Wild About Safety global educational program regulations. We regularly provide safety training and ASTM International standards. In addition to reviewing aims to improve families’ awareness of safety, health, and information to our cast and crew members through records for items such as preventive maintenance, environmental issues through storytelling. Timon and formal instruction, on-the-job training, and ongoing inspections, and corrective work, the reviews also Pumbaa from the animated 昀椀lm The Lion King are communications. In addition, we launched safety culture examine basic governing documentation, such as of昀椀cial spokes-characters on a mission to share conversations for salaried leaders at our theme parks operating guides, manufacturers’ requirements important safety and health messages through globally. During these conversations, executives share manuals, and maintenance manuals. multilingual illustrations on tip cards, activity books, a safety stories, best practices, and learnings designed to dedicated resort television channel, and other materials engage our teams in leading with safety at the forefront. In addition, we are always looking at ways that throughout our theme parks and resorts worldwide. technology can enhance safety. As a unique approach In 2023, Disney Wild About Safety hit the road with the Attraction Safety to aid in safety, reliability, and ef昀椀ciency, we utilize French National Fire昀椀ghters Federation, sharing 昀椀re According to the annual International Association of “digital twins” of certain attractions and transportation safety practices with fans in France. Amusement Parks and Recreation Ride Safety Report systems. This technology simulates the operating attraction or transportation system to provide ® administered by the National Safety Council, the In addition, Walt Disney World Resort welcomed industry injury rate per million in ridership decreased greater insights. children to Disney’s Typhoon Lagoon as part of the TM by 19% between calendar years 2021 and 2022, from 2023 World’s Largest Swimming Lesson event, which † included activities with Disney Wild About Safety. This 0.90 to 0.73. Over that same timeframe, our U.S. parks event teaches water safety skills at hundreds of sites reported rates that were more than 60% below the around the world. industry average. † National Safety Council, “North America Fixed-Site Amusement Ride Safety Report, 2022 Update” Published September 2023.
19 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS & RESPONSIBLE CONTENT TC-IM-230a.2 TC-IM-220a.1 Learn more in our Data & Frameworks Learn more in our Data & Frameworks Learn more in our Data & Frameworks Information security, including cybersecurity, is an We have policies designed to enhance the protection of the We believe the digital world should be a safe space for kids and important aspect of operations as it protects systems, personal information of our customers, guests, non-guests, families to engage, learn, explore, and express themselves. We strive networks, and programs from digital attacks. The including job applicants and third-party businesses, and our to produce positive, respectful, high-quality content and experiences company’s information security management system employees. Our global privacy program is based on the designed for individuals, children of all ages, and families. is designed to secure the Disney Global Network’s principles of privacy by design, accountability, transparency, We deliver content through multiple channels, including our digital environment as we grow our businesses. Our and giving individuals meaningful controls over their own digital offerings. Our internal policies and practices information security program continues to be informed personal information. We regularly assess and update our promote safety within our digital experiences. We provide by the National Institute of Standards and Technology program to take into account applicable requirements of parents and caregivers with controls and recommendations so Cybersecurity Framework and other recognized new privacy laws and regulations around the world and to that they can choose the content and experiences that are right information security frameworks, including the core keep up with rapid advancements in technology and new for their families. principles set forth therein. business initiatives. In 2023, this included working with The Audit Committee of our Board of Directors reviews partners across our businesses to update our program to We also support children’s digital well-being through our Digital the company’s cybersecurity and data security risks and re昀氀ect requirements that went into effect in California, Wellness Grant Program. We provide funding to nonpro昀椀ts and mitigation strategies. Day-to-day management is the Virginia, Colorado, Utah, and Connecticut. other organizations working to educate children, parents, caregivers, responsibility of our Information Security function, We provide privacy training to our employees and have and teachers around the globe about digital citizenship. Grantees which reports to our Chief Financial Of昀椀cer. This team incorporated privacy topics into the company’s Standards of offer expertise in areas of focus including digital literacy and periodically updates the Audit Committee on the Business Conduct and information security trainings—both resilience, privacy, responsible internet use, and critical thinking. company’s cybersecurity risks and mitigation strategies. of which are required on a recurring basis. We also regularly In 2023, we supported 20 organizations through digital wellness conduct specialized trainings for applicable employees on education grants. Our initiatives supported peer-to-peer training, how to properly handle the personal information of development of resources for parents and educators, and Read more about our approach to cybersecurity: customers, employees, contractors, and/or third parties. activities to promote mindful digital use and online safety. For Information Security Management System Day-to-day management of data privacy is the responsibility example, in Indonesia, we supported the Ganara Mariberbagi of our Global Legal, Policy, and Compliance function, Seni Foundation’s Creative Digital Camp, an initiative to educate which reports to our Chief Legal and Compliance Of昀椀cer. students, parents, and teachers across multiple provinces by giving them a thorough understanding of digital literacy and online safety through art activities. In Sweden, we supported an Learn more about the content safety Read more about our approach to privacy: organization called Friends, with a focus on its Ask Us! Youth functionalities on some of our platforms: Privacy Center Online Safety program. Working with children and youth globally, it aims to establish youth-led recommendations for Disney+ Parental Controls Page Non-Guest Privacy Policy online child safety. And in the United States, we are helping the Disney+ Parental Controls Video Guest Privacy Policy National Center for Missing and Exploited Children support authorities in responding to potential online threats facing Hulu Help Center Children’s Privacy Policy children. We also participate in industry coalitions to promote user awareness of online safety.
20 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY RESPONSIBLE ADVERTISING & MARKETING Promoting Healthy Food Choices Responsible Gaming FB-FN-260a.3 We promote healthier food and beverage choices to ESPN is strongly committed to promoting fan safety in Learn more in our Data & Frameworks kids through our Nutrition Guidelines. These guidelines the sports betting space. The ESPN BET sportsbook, apply when our intellectual property, such as a beloved operated by PENN Entertainment, offers comprehensive Our policy is to present advertising that is truthful, character, is associated with food and beverage products. gaming tools and educational resources. In addition, accurate, tasteful, and age appropriate for the audience. They apply, for example: to Studio promotions, character ESPN continues to create and adapt responsible gaming We follow applicable laws and regulations, as well as licensing, as well as third-party advertising on our kids’ programming and policies, including, but not limited to: meet industry and our own high corporate standards. networks; in determining the placement of food and • An employee betting policy that includes rules to Our dedicated standards professionals review advertising beverage advertising on Disney+; and to kids’ meals in support ESPN’s high standards of journalistic integrity content (e.g., third-party commercials, co-branded our parks. Ongoing reviews of these global guidelines when covering the sports betting space custom content, public service announcements) to assess help us re昀氀ect up-to-date dietary guidance and consider • An ESPN committee on responsible gaming, composed compliance with our guidelines and appropriateness the evolving social and scienti昀椀c understanding of of a diverse cross-section of executives and key for our respective audiences across our platforms. children’s physical and digital lives. stakeholders across the business, to regularly review Nearly all food and beverage advertising on our linear compliance, programming, and policies Advertising & Marketing to Children kids’ networks met our Nutrition Guidelines in 昀椀scal In 2023, we teamed up with the multinational • Implementation of responsible marketing policies 2023. On Disney+ in the U.S., 100% of food and grocery chain Carrefour to promote fruit and vegetable and guidelines designed to safeguard fans, including Per our advertising guidelines and policies, we take into beverage advertising delivered to viewer pro昀椀les consumption. For a number of weeks, familiar Disney restrictions against advertising to underage audiences consideration the cognitive and emotional maturity of associated with a viewer under the age of 13 met our characters and promotional materials took over the and marketing on college campuses children when reviewing and assessing advertising criteria, as did food and beverage advertising in any produce aisles in several Carrefour stores in France. The delivered on our platforms and when developing content rated G and below. In addition, we again met pilot program was successful in promoting fresh fruits • Working with industry experts to share best practices marketing materials for our own products that are our target of having at least 85% of our licensed food and vegetables. The program was replicated in Italy, and and regularly review responsible gaming programming, intended for younger audiences. These guidelines and and beverages intended for children and families we plan to expand this initiative to other stores globally. which includes investing in a groundbreaking new policies also govern the marketing and promotion of our worldwide meet our nutrition criteria for healthier collaboration with UNLV’s Institute of International own products, experiences, and communications. Our choices. In North America, these licensed products carry Gaming that aims to advance responsible sports betting guidelines are designed to promote digital and physical the Disney Check—a quick and easy way for people to Learn more: practices through education and research safety for children, help parents and caregivers decide identify healthier options. Privacy Center on the appropriate experiences for their families, and encourage children to make good choices. Operating Responsibly Nutrition Guidelines
21 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE • Listens to audience concerns and grievances about We are committed to operating our businesses ABC News reporting. Feedback is collected through a responsibly, with integrity and respect. We embrace the SASB SV-ME-260a.2; SV-ME-270a.3 number of mechanisms, including email and voicemail bene昀椀ts that Arti昀椀cial Intelligence (AI) may offer to our Learn more in our Data & Frameworks (visit our ABC News contact page for information). We employees, customers, guests, and creators and will use review concerns and grievances and, when appropriate, AI in a responsible, human-centered, and ethical manner It is our responsibility to uphold the principles of fairness issue updates, clari昀椀cations, or corrections consistent with that commitment. We have established and integrity as we gather and report the news. ABC News While operations are based in the U.S., ABC News is a an AI governance process that operates pursuant to a journalists worldwide are expected to approach their work global organization with of昀椀ces and correspondents in principle-based framework; is designed to allow for the with rigor, to question thoroughly and skeptically, to analyze locations around the world. Policies and practices to support identi昀椀cation of business, information integrity, human deeply, and to adhere to high journalistic standards. Senior journalistic integrity apply to ABC News’ operations globally. rights, privacy, legal, and other risks associated with a ABC News editorial and management executives oversee proposed use and appropriate measures to satisfactorily media ethics and guidelines at ABC News. ESPN has similar standards for journalistic integrity. mitigate them; and includes appropriate updates to ABC News: ESPN’s Universal News Group gathers sports news for executive management and the Board. our platforms, including linear, digital, and social media. • Commits to the independence of our editorial ESPN’s Editorial Board meets monthly to review coverage decision-making from commercial, political, and other policies and procedures. And ESPN’s Inclusive Content interests of the company’s management or owners, as Committee serves as a diverse resource for content TAX STRATEGY well as from the interests of external stakeholders. It creators to help enhance ESPN’s storytelling. works to provide accurate and useful information across ABC News and ESPN each won numerous awards in Our global tax strategy supports our commitment to our platforms and to present a plurality of voices, stories, 2023. For example, ABC News was recognized high standards of corporate governance, transparency, and points of view in our news content with nine Edward R. Murrow awards, one News and accountability in the execution of our global business. • Focuses on research quality (e.g., thoroughness, diligence, and Documentary Emmy Award, a George Foster Our tax strategy and its underlying principles apply to our control) and integrity. Plagiarism violates ABC News’ Peabody Award, an Alfred I. duPont Award, two Walter controlled subsidiaries of The Walt Disney Company standards, as does the acceptance of payments, gifts, or Cronkite Awards, and 昀椀ve National Association of and guide the decisions we make relating to corporate tax favors that might compromise or appear to compromise Black Journalists awards. ESPN was recognized with matters. We incur taxes in the countries where our activities the independence and integrity of ABC News two Edward R. Murrow awards, 13 Sports Emmy Awards, take place and have a zero-tolerance approach to tax evasion • Conducts standards and ethics training for new hires the Golden Halo Award from Engage for Good, and and the facilitation of tax evasion. We work proactively and and annual training sessions on updated standards for the Luminary Award from the National Association transparently with tax authorities to resolve tax positions that ABC News journalists for Multi-ethnicity in Communications. have the potential to result in tax disputes. • Implements measures to protect correspondents and other employees reporting in high-risk regions and situations. This can include individual or group training prior to Read more about journalistic integrity: Read more: assignments, use of experienced teams, counseling during and after assignments, protective equipment, and use of SASB Index Global Tax Strategy Statement experienced guides who are accustomed to local Maharajah Jungle Trek in conditions. We also provide insurance in case of illness, Disney’s Animal Kingdom occupational injury, and loss of life. Assignments to crisis at Walt Disney World regions are voluntary and employees are not penalized for refusing or terminating a dangerous assignment
22 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Investing in Our People We invest in the talent development, career mobility, safety, and overall well-being of our people to inspire and empower them to do their best In This Section 23 OVERVIEW 24 SUPPORTING OUR EMPLOYEES THROUGH CHANGE 24 EMPLOYEE SAFETY, HEALTH & WELL-BEING 25 COMPREHENSIVE TOTAL REWARDS 26 SPOTLIGHT: INVESTING IN OUR EMPLOYEES’ FUTURES 27 EMPLOYEE ENGAGEMENT & RECOGNITION 28 TALENT DEVELOPMENT Cast member joyfully demonstrates the magic of Disney at Magic Kingdom in Walt Disney World
23 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT OVERVIEW Disney is home to some of the most exceptional and Disney is home to a community dedicated people. We welcome talent of all kinds, of passionate, creative, and from animators to engineers to zookeepers, and many roles in between, and we seek to cultivate an innovative employees who reach new environment where every individual feels supported heights together. We seek to foster an in exploring their career ambitions. We strive inclusive environment with unparalleled to inspire and care for one another, during good times and bad. opportunity, where our employees can Our approach focuses on attracting, engaging, thrive personally and professionally developing, and rewarding a talented, diverse, and and unleash their greatest potential. best-in-class team while instilling a culture of integrity, creativity, collaboration, community, and Our exceptional talent paves the way inclusion to promote a positive employee experience. to our success, enabling us to continue Our Chief Human Resources Of昀椀cer leads our sharing heartwarming stories and human capital management and employee unforgettable experiences that touch experience strategy and reports to our CEO. This role periodically updates our Compensation the hearts of millions around the world. Committee or full Board of Directors on topics such as workforce equity matters, the company’s bene昀椀t Sonia Coleman programs, employee and leader engagement, and Chief Human Resources Of昀椀cer, talent development, and is supported by a variety of The Walt Disney Company dedicated human resources functions across our businesses, content engines, and regions.
24 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT SUPPORTING OUR EMPLOYEES EMPLOYEE SAFETY, THROUGH CHANGE HEALTH & WELL-BEING Our organization experienced substantial change Mental Health throughout 昀椀scal 2023 as we streamlined and Disney works to reduce the stigma related to mental health strategically aligned to refocus on creativity. Whether SV-HL-310a.4 challenges by breaking down barriers to resources and care. we’re navigating triumphs or challenges, we remain Learn more in our Data & Frameworks We offer a variety of easy-to-access and innovative programs committed to supporting and caring for our employees. for employees, cast members, and their families, including Various resources were available to guide employees We strive to provide a safe, healthy, and respectful work access to counselors, mindfulness activities, and various and leaders with care during this transition, including: environment where employees have the support they meditation, stress management, and other self-care apps. • Our Redeployment Initiative: Employees whose need and the peace of mind they deserve. Our EAP is also available to eligible employees, cast roles were impacted by the realignment were able to members, and their family/household members, providing take part in our new redeployment initiative, which Workplace Safety support and connecting participants directly to licensed connected employees with transferrable skills to The safety of our employees is a top priority in the network therapists. internal recruiters and hiring managers. It also decisions we make. Teams—staffed by professionals Employee Well-Being included online career workshops, one-on-one such as medical doctors and nurses, professional training, and interview prep. engineers, certi昀椀ed industrial hygienists, ergonomists, Disney’s Center for Living Well (CLW) provides • Development Offerings: New virtual workshops public health and certi昀椀ed food professionals, registered high-quality healthcare and helps our employees, cast were added to our learning platforms, including sanitarians, microbiologists, and more—help promote a members, and their families stay well and get the care they those on timely topics such as resilience, safe work environment for our employees. need. Since its opening, the CLW has expanded to now change management, empathy in leadership, include a pharmacy in Anaheim, California, in addition to and developing teams. We promote a culture of safety through internal locations in Orlando, Florida and Celebration, Florida that • Resources and Guides: A variety of new programs and policies, and our Standards of Business offer preventive care, gynecology, obstetrics, vision services, resources—including helpful guides containing Conduct provide the process to report safety concerns mental health care, and more. The Center for Living Well is talking points, FAQs, overviews, and more—were and incidents. Employees can report a safety concern open to active employees, cast members, and covered provided to leaders to aid them in guiding their in a number of ways, including calling our Global Security family members enrolled in eligible medical plans. team through the company’s transformation. Communications Center, an anonymous safety line, or In 2023, Disney was recognized by the nonpro昀椀t Business Employees whose roles were impacted by our by making a report online through our internal system Group on Health with a Best Employers: Excellence in transformation also received a variety of helpful called The Guideline. In addition, Safety and Wellness Health & Well-Being Award for providing comprehensive resources to aid them on next steps. We continued Committees in certain areas of our businesses can assist and innovative bene昀椀ts for our employees, cast members, to provide resources like our Employee Assistance employees in sharing or reporting concerns. We also and their families. Program (EAP) to support emotional well-being. have global safety appreciation programs to recognize employees for exhibiting outstanding safety behaviors. The same nonpro昀椀t also honored Disney with its prestigious • Communication: An online hub was established 2023 Helen Darling Award for Excellence in Healthcare where employees could locate resources, trainings, Value and Innovation for our successful disruption of the and information about our restructuring to traditional fee-for-service healthcare payment model and supplement communications from and ongoing innovative shift toward value-based care. access to HR business partners.
25 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT COMPREHENSIVE TOTAL REWARDS Annual Bonus Plan Employee Bene昀椀ts SV-HL-310a.3 Disney’s Annual Bonus Plan is tied to the company’s Disney’s bene昀椀ts are unique to each region and are Access more information on bene昀椀ts: Learn more in our Data & Frameworks 昀椀scal-year performance and recognizes the contributions designed to meet the varied and evolving needs of our Employee and Cast Member Bene昀椀ts employees make to business results. Generally, eligibility diverse workforce across businesses and geographies To help attract and retain top talent, Disney offers a includes our executives, management, and certain while enabling employees and families to thrive in Learn more about our people and values: competitive total rewards package that includes pay, professional roles. their daily lives. For example, we provide: • Healthcare options aimed at improving quality of Life at Disney health and savings bene昀椀ts, time-off programs, educational Pay Transparency care while limiting out-of-pocket costs opportunities, and more. Together, these rewards make up We recognize the importance of pay transparency • Family care resources such as childcare and senior Read our Standards of Business Conduct to a comprehensive package that empowers our employees to our employees, shareholders, and others, and are care programs, long-term care coverage, paid family learn about our commitment to maintaining and cast members to live their best lives, grow personally committed to helping our employees and cast members care leave, and a family-building bene昀椀t supporting fair working conditions for employees: and professionally, and take advantage of the special extras that only Disney can provide such as complimentary theme understand our pay practices, which we believe supports options such as fertility treatments and adoptions Standards of Business Conduct park admission, a variety of discounts, and access to our a culture of understanding and trust. • Free mental health and well-being resources streaming services for eligible employees. In 2023, we shared bonus and long-term incentive • Centers for Living Well in the Orlando area that offer targets with eligible employees, and we included hiring convenient, on-demand access to board-certi昀椀ed Equitable Pay ranges on U.S. job postings in certain cities and states, physicians and counselors Disney is committed to fostering a respectful and equitable as well as remote listings. In support of these efforts, we • Retirement and savings programs that help employees workplace culture. As part of that focus, we broadened our expanded our educational resources to include training adapt to changing needs and unexpected events and 2023 adjusted pay ratio analysis to include data for bonus for U.S. leaders to help them understand the factors that drive 昀椀nancial security in the present and the future and long-term incentive awards, in addition to base pay, for in昀氀uence pay and more easily recognize the value of In 2023, we continued to focus on the employee eligible U.S. employees based on gender, race, and ethnicity, their overall compensation. experience by: celebrating Global Well-Being Week controlling for role, experience, and location. Each adjusted pay (昀椀rst introduced in 2022), a dedicated week for ratio was 99%+ as of September 2023, across all categories. Investing in Our People Through Education employees around the world to learn and engage in We are committed to reporting the adjusted pay ratio Disney continues to offer education reimbursement well-being events and activities; introducing a new for our U.S. employees annually, and will provide an to salaried employees who are interested in furthering personalized online Annual Enrollment bene昀椀ts unadjusted median analysis of pay (with no accounting their careers through professional and technical experience; conducting an equity review of U.S. health for factors such as role, experience, or location) in March education related to their current roles. For eligible and retirement plans; implementing global minimum 2024. We are also working toward expanding the gender hourly employees, Disney Aspire pays 100% of tuition up standards for international medical, life, and disability pay ratio analysis to countries outside the United States. front at a network of learning institutions (learn more on plans; and reopening the Hyperion Health Club for page 26). And to alleviate the 昀椀nancial burden of higher LA-area employees, which also provided an opportunity education, we offer a competitive scholarship opportunity to donate exercise equipment to the Los Angeles Wages for Hourly Employees to eligible children of Disney employees who are high Uni昀椀ed School District and Burbank Community YMCA. In 2023, almost all hourly full-time and part-time school seniors or the equivalent through our Disney employees within our U.S. Disney Experiences business Scholars program. Scholarships are awarded based on earned a base rate of $17/hour or more, and median hourly academic achievement, extracurricular activities, † earnings were $19/hour. community service, and demonstrated leadership. † See footnote 40 on p. 72.
26 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT SPOTLIGHT INVESTING IN OUR EMPLOYEES’ FUTURES DISNEY ASPIRE PARTICIPANTS I started my career as a Merchandise Hostess in EPCOT’s beautiful World Showcase and loved every second of it. 15,000+ Flash forward eight years to present day, I am proud to say I am now a Recruiter with Walt Disney World Resort’s Casting Services Center and a Disney Aspire Employees enrolled as of graduate! Disney Aspire provided me the the end of 昀椀scal 2023 opportunity to go back to school and earn my Master of Science degree in Human Resources and Strategic Management. Disney Aspire—our education investment and career Disney Aspire also hosted career events and workshops I use the tools I learned during my program development program—pays 100% of tuition up front on professional development skills including networking, every single day in my role with Casting. at network schools and is available to more than 95,000 resume writing, and interviewing. ~3,600 I am so lucky to be doing the job I always eligible hourly full-time and part-time employees and cast members in the United States. The program Disney Aspire Advocate Program dreamed of since my very 昀椀rst day with celebrated its 昀椀fth anniversary in 2023 and continues to A major goal of Disney Aspire is to provide participants Walt Disney World Resort and I have evolve to meet the dynamic needs of our diverse with the support they need to succeed in their program Disney Aspire to thank! employee base and the ever-evolving job landscape. and beyond. The Disney Aspire Advocate program brings Past and present Disney Disney Aspire continues to set the standard for together program graduates from across the company Aspire participants Jeanine Carr employer-funded education programs. We publish who have experienced internal career mobility. Advocates internally promoted as of Disney Aspire Graduate and graduate and mobility data, and we invest in our help spread the word, showcase Disney Aspire’s impact, the end of 昀椀scal 2023 Walt Disney World Resort Cast Member employees well beyond graduation. and provide guidance to those exploring enrollment or currently enrolled in the program. Career Advisors and Events Disney Aspire continues to prioritize career mobility Disney Aspire Atrium by providing the tools, resources, and experiences our The Disney Aspire Atrium, an internal digital hub for employees need to succeed in the workforce. In 昀椀scal events, news, and resources for Disney Aspire participants, 2023, Disney Aspire Career Advisors continued to meet launched in 2023. The Atrium is a place for prospective both one-on-one and in group settings with students and current students and alumni to share stories and and graduates to help them more con昀椀dently navigate access resources designed to aid them in their educational their career journeys, whether at Disney or beyond. and career journeys.
27 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT EMPLOYEE ENGAGEMENT & RECOGNITION Connecting employees to our brand and vision enables us to drive an exceptional employee experience. We are committed to hearing from employees across the enterprise and we actively listen to and learn from them, share their stories, and incorporate their ideas and feedback into our activities, policies, and processes. Results from employee engagement activities are regularly shared with senior leadership and the Board and are used to inform initiatives to enhance the employee experience and employee well-being. In 昀椀scal 2023, employees from a variety of businesses across the enterprise were surveyed at different points in time, providing an opportunity to contribute their thoughts and opinions. We continue to evolve our approach to gathering employee input effectively and meaningfully. BURNY MATTINSON RECEIVES 70-YEAR Celebrating and Uplifting Our Employees MILESTONE SERVICE AWARD SERVICE CELEBRATIONS RECOGNIZING EACH OTHER DISNEY ENVIRONMENTAL CHAMPION AWARD After graduating high school, Burnett Disney is steeped in long-standing traditions, one of Outstanding work by our employees is recognized in We started our Disney Environmental Champion Award “Burny” Mattinson handed his portfolio which includes recognizing employees, cast members, several ways. RecognizeNow! is a worldwide digital in 2015 as a way to recognize environmentally minded to a Disney security guard. Impressed, crew members, and Imagineers for their years of service platform for our employees that enables them to send cast members, crew members, Disney Imagineers, the guard called the head of personnel, with Service Celebration events. These celebrations are notes of appreciation, recognition, and gratitude quickly and other Disney employees. This awards program who immediately hired him for his 昀椀rst held around the globe throughout the year to recognize and easily to one another. We also offer CelebrateNow!, recognizes outstanding recipients (individuals or teams) job, beginning in the mailroom. those who have reached milestone anniversaries. a similar platform that enables our employees to at each Disney Experiences site, and selection criteria are Burny quickly caught the attention of Whether taking place in a theme park or another celebrate life’s most important moments with one based on delivering measurable results toward our animators and he soon became an special venue, these uniquely Disney experiences create another by sending an array of e-cards for milestones environmental goals. Award recipients receive a trophy Assistant Animator on Sleeping Beauty an unforgettable night celebrating our employees while such as holidays, birthdays, anniversaries, and more. In made from sustainable materials, and a grant of $2,500 (1959), where he worked on the character making them feel appreciated, recognized, and valued. 2023, a million combined notes of appreciation and is made to a nonpro昀椀t conservation organization on Male昀椀cent. From there, he worked on e-cards were sent through these two platforms. behalf of the winners through the Disney Conservation more than 40 different projects as a In addition, the Cast Compliment feature in the My Fund. For example, the Avengers Campus Food and storyboard artist, animator, 昀椀lm director, Disney Experience and Disneyland Resort mobile apps Beverage team won the 2023 Disneyland Resort and producer at Walt Disney Animation invites guests visiting Walt Disney World Resort and Environmental Team of the Year award for implementing Studios until his 昀椀nal project in 2023. Disneyland Resort to submit a digital recognition to cast the option for guests to use reusable utensils. Burny was set to receive recognition for members who made their visit memorable. In 2023, over his 70 years of service at Disney, but sadly 800,000 employee compliments were shared by guests. passed away before the ceremony. His family was presented with a one-of-a-kind service award in his honor.
28 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT TALENT DEVELOPMENT Employee Learning Platforms EMPLOYEE LEARNING Leadership Development We support the growth and development of our THROUGH TOP PLATFORMS Disney IGNITE is a virtual learning experience for Learn more in our Data & Frameworks employees and cast members through online and senior managers, directors, and vice presidents, in-person learning platforms. Our programs are designed designed to empower participants to lead with care We are committed to the ongoing development of our to support our people both personally and professionally, and a people-昀椀rst mindset. Leaders in the Asia Paci昀椀c workforce, offering an array of learning and development regardless of where they are in their careers. ~1.7M (APAC) region and India participated in IGNITE in opportunities that enable our employees to make the 2023, and IGNITE alumni events were held to share most of their careers at Disney, regardless of their D LEARN challenges, ideas, and experiences. unique aspirations. D Learn is the primary digital learning platform for Newly hired and promoted senior managers, Disney employees around the globe, where they can directors, and vice presidents are also now offered complete both required training (e.g., Standards of Times self-directed offerings a six-month personalized executive coaching Onboarding New Talent Business Conduct) and optional learning opportunities. were consumed through engagement through BetterUp. U.S.-based new hires attend Disney Beginnings, a virtual Offerings include self-directed and instructor-led D Learn, Harvard Spark, Harvard Additionally, we have continued our Disney Leadership and live orientation experience that focuses on our training, as well as in-person courses. ManageMentor, and Harvard Essentials (DLE) experience. DLE helps entry-level history and mission, strategic priorities, global structure, Through the D Learn platform, employees also have Leading Edge in 昀椀scal 2023 leaders better coach and develop their teams. In 2023, and brand stewardship. In 2023, we expanded the access to learning platforms such as Harvard Spark leaders across the U.S., EMEA, APAC, India, and the program to provide customizable onboarding for new and Harvard ManageMentor, with content and Latin America regions completed the virtual course, hires in Canada and the Europe, Middle East & Africa experiences tailored to each employee’s unique with 99% of participants stating that they took action (EMEA) region. Following Disney Beginnings, new hires interests and preferences. as a result of what they learned in DLE. These reported attend the Disney Beginnings Expo, an onboarding actions included approaching new challenges with a event to connect them with the extensive bene昀椀ts, growth mindset, adjusting their leadership style to best resources, and only-at-Disney perks available to them. ~430K support their direct reports, and delegating tasks or This includes information on our wellness bene昀椀ts, projects for a direct report’s development. After commuter assistance program, Disney VoluntEARS, completing DLE, a participant said, “Thank you for Business Employee Resource Groups, complimentary continuing to discuss the hard issues facing leaders theme park admission, and more. Some segments also and for allowing us to have a space to meet and work provide business-speci昀椀c orientation, such as Disney Times instructor-led with our peers across the company.” Experience’s Traditions for cast members, crew members, offerings were taken through and Disney Imagineers. D Learn in 昀椀scal 2023 We continued our mentoring programs as well, seeing a 23% increase in enrollment and a 63% increase in mentoring hours from 昀椀scal 2022 numbers.
29 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Diversity, Equity & Inclusion We foster a culture of belonging that enables our workforce to deliver stories, experiences, and products that re昀氀ect, and resonate with, global audiences In This Section 30 OVERVIEW 31 PEOPLE 33 CULTURE 34 CONTENT 37 SPOTLIGHT: MICKEY’S TOONTOWN AT DISNEYLAND RESORT REIMAGINED WITH ACCESSIBILITY IN MIND 38 COMMUNITY 39 TRANSPARENCY & ACCOUNTABILITY Released in 2023, the live-action The Little Mermaid reimagines the beloved story of Ariel, a curious mermaid who longs to experience life on land and 昀椀nds herself on an unexpected journey of self-discovery. Now available on Disney+
30 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY OVERVIEW Disney has a long legacy of creating authentic Across Disney, we recognize and unforgettable stories, characters, experiences, that a culture of inclusivity and and products that capture the imagination of global audiences. belonging—where all voices are We are committed to attracting, retaining, and heard and where individuals from all developing a workforce that re昀氀ects the world’s rich backgrounds have opportunities to diversity of experiences, backgrounds, and perspectives. thrive—fosters an environment where This is important to our business and our mission of entertaining and inspiring families from all walks of life. innovation 昀氀ourishes because of our Disney has also prided itself on our ability to make a collective strengths. This enables positive contribution to communities across the United States and around the world. We recognize we cannot Disney to optimally entertain and achieve this without fostering a culture of inclusivity and create products, experiences, and belonging. To that end, we have long been focused on stories that re昀氀ect, and resonate with, creating a welcoming and respectful workplace for our employees, providing unparalleled entertainment people around the world. experiences, and collaborating with community organizations to make our industry more accessible, Tinisha Agramonte especially for the next generation of storytellers. These Senior Vice President and efforts are described in the following sections re昀氀ecting Chief Diversity Of昀椀cer, our diversity, equity, and inclusion focus areas: The Walt Disney Company PEOPLE CULTURE CONTENT COMMUNITY TRANSPARENCY & ACCOUNTABILITY Learn more: Impact.Disney.com: Diversity & Inclusion
31 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY PEOPLE SV-ME-260a.1 Learn more in our Data & Frameworks Our Objective To engage, develop, and retain a diverse leadership and workforce that re昀氀ects the experiences of our customers and guests, who come from every community across the country and around the world We believe that when our workforce re昀氀ects the Amplifying Diverse Tech Talent Elevating Our Everyday Heroes rich diversity of guests and customers, we can better and In 2023, Disney Entertainment and ESPN Technology We have a long track record of respect and In addition, the continued success of the Disney Military more authentically serve our audience. As an equal hosted its third cohort of CODE:Rosie, an in-house appreciation for the U.S. Armed Services. We recognize Fellowship program, in collaboration with the U.S. opportunity employer, applicants are considered for development program that aims to amplify gender the commitment and dedication of military service Chamber of Commerce Hiring Our Heroes Corporate employment without regard to race, color, religion, sex, diversity in technology, providing women at Disney and value the critical thinking, collaboration, and Fellowship Program, supported 62 fellows and led to national origin, sexual orientation, gender identity, disability, the opportunity to develop skills and explore career leadership skills the military instills. We are honored 31 hires since the inception of the program in 2016. protected veteran status, or other protected categories. development opportunities. Through our collaboration to support active U.S. military, veterans, and their We take a meaningful and measurable approach to with Out in Tech, we also support opportunities for families in many ways across our company. Disney also launched its participation with the expanding our pipeline of talent and strive to follow LGBTQIA+ tech leaders to advance their careers. And Department of Defense Military Spouse Employment industry best practices, including marketing roles on in 昀椀scal 2023, Disney also participated in AfroTech, For example, through our Heroes Work Here Partnership in 2023, connecting people to employers platforms that reach potential candidates from a wide range a gathering of Black and African American technologists program, we have hired more than 13,000 veterans committed to hiring and retaining military spouses. of sources. We offer optional training to support leaders in and prospective talent. through the end of 昀椀scal 2023. Launched in 2012, identifying, attracting, and engaging a multifaceted talent the innovative program is committed to hiring, training, pool. And we foster accessible workplaces and strive to and providing transitionary resources to U.S. military recruit, train, and integrate employees with disabilities veterans and military spouses while elevating awareness in alignment with industry best practices. To attract and of their signi昀椀cant contributions as civilian employees. retain talent across the company, we also invest in talent development programs across the enterprise, including initiatives such as the Black Talent Network, Heroes Work Here, Women’s Talent Network, and Disney Aspire. We are proud of the progress we have made to date in creating a truly representative team at all levels of the company.
32 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY Expanding Reach to Broader Communities Disney relies on partnerships with various academic Disney was honored to host another Out & Equal Alongside the release of Black Panther: Wakanda institutions to enhance development opportunities for Workplace Summit to support LGBTQIA+ workplace Forever, Disney launched an apprenticeship program students and enable a diverse talent pipeline. The equity. This year’s summit brought together in昀氀uential in collaboration with our Black Business Employee students at our partner institutions, as a whole, re昀氀ect thought leaders, global subject matter experts, Fortune Resource Group from Brazil, Coletivo T’Challa. The the diversity of experience we seek in our leadership 500 executives, and more. program is designed to further expand access to and workforce. employment opportunities, foster diverse leadership, For example, Disney on the Yard helps to build a and increase awareness of Disney as an employer. long-term pipeline of Black talent, expand access to opportunities for students from Historically Black Learn more: Colleges and Universities (HBCUs) within the entertainment industry, and build a community for Impact.Disney.com: HBCU alumni across the company. Through its Diversity & Inclusion Innovation Challenge, students pitch their innovative Investing in Our People ideas, receive mentorship, and can win scholarships (shown above). In 2023, Walt Disney World Resort hosted the HBCU Week Foundation’s largest HBCU Week event to date, with thousands of high school students attending, as well as HBCU representatives and corporate sponsors.
v 33 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY CULTURE Learn more in our Data & Frameworks Our Objective To create a culture of inclusivity and belonging Across Disney, we encourage curiosity, collaboration, and creativity from everyone. We strive to build supportive environments that inspire optimism and drive innovation, and we work to create a culture that Employee-Led Groups Heritage & Identity Celebrations Elevating Disability & Accessibility is inclusive and respectful of all. In 昀椀scal 2023, Disney supported employee af昀椀nity We continued to expand our celebration of af昀椀nity We celebrated Disability Pride Month through internal groups and more than 100 Business Employee Resource months and cultural moments. For example, during events that addressed topics such as deaf storytelling, Groups, through which employees can network with Black History Month, we launched the Buy Black innovative captioning, and anxiety in the workplace, as peers, participate in outreach and mentorship Challenge to increase awareness of opportunities to well as through external stories. For example, National opportunities, and build new skills and leadership address the underinvestment in Black-owned businesses. Geographic’s Home in the Wild featured Wesley Baird, capabilities to help develop their careers. In Asian American and Paci昀椀c Islander Heritage Month, a 4-year-old who lives with FOXG1 Syndrome, a rare and we organized a series of events and panels, including debilitating neurological and developmental disorder. a signature panel with Asian American and Paci昀椀c And an ABC News Nightline segment highlighted the Islander leaders, to provide immersive experiences importance of American Sign Language (shown above). for our guests and cast members. In May 2023, we honored Hispanic and Latino storytelling with a special event on Capitol Hill (shown above), in collaboration with the Hispanic Heritage Foundation. The celebration was marked by bipartisan participation. And Pride Month was commemorated with Disneyland After Dark’s inaugural Pride Nite, a celebration of the LGBTQIA+ community and allies, featuring themed entertainment, Disney characters, unique photo opportunities, specialty menu items, and exclusive event merchandise.
34 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY CONTENT Content Re昀氀ecting the World Around Us We collaborate with the world’s best 昀椀lmmakers and Learn more in our Data & Frameworks creative talent to engage individuals, families, and communities with compelling, authentic, and accessible As the world’s premier entertainment company, content that captivates families around the world. Disney champions storytelling that re昀氀ects the world Across the 昀椀lm and television industry, studios and around us and helps develop meaningful connections organizations like the British Film Institute and the with our audience. Academy of Motion Picture Arts and Sciences have adopted policies, practices, and standards to broaden access and representation. We have and are continuing to develop guidelines that address these evolving industry practices. While there are countless examples of content that re昀氀ects the diversity of the world around us, some well-known, recent projects include: • Marvel’s Black Panther: Wakanda Forever now streaming on Disney+ • Marvel’s Moon Girl and Devil Dinosaur on Disney+ • Searchlight’s Flamin’ Hot on Disney+ and Hulu • Disney Live Action’s The Little Mermaid now streaming on Disney+ • ABC Signature and National Geographic’s A Small Light on Disney+ • Lucas昀椀lm’s Ahsoka on Disney+ • Disney and Pixar’s Elemental now streaming on Disney+ • Onyx Collective’s Unprisoned on Hulu • 20th Television and Hulu’s Only Murders in the Building • Disney Junior’s Pupstruction on Disney+ • Disney Experiences’ Tiana’s Palace • ESPN’s E60: The Survivor
35 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY Expanding Access to Opportunities Behind the Camera Disney Entertainment’s Creative Talent Development & Disney Launchpad: Shorts Incubator serves as an entry Star Imagine UK, a new short 昀椀lm incubator program that Disney’s support of Exceptional Minds continued in Inclusion team provides access to opportunities to point for emerging 昀椀lmmakers with underrepresented Disney supports in collaboration with The National Film 昀椀scal 2023. The funding enabled Exceptional Minds to emerging talent from underrepresented communities backgrounds, including writers and directors. Six and Television School, grants teams from underrepresented continue to implement an innovative curriculum that through professional development programs for directors, shorts premiered on Disney+ and were screened at backgrounds £25,000 to develop their uniquely personal teaches young, neurodivergent adults the technical and writers, production assistants, crew members, and more. Oscar-qualifying 昀椀lm festivals across North America, stories. The Film Independent Imaginar Producers professional skills needed for post-production careers in winning two awards. Seasons 1 and 2 were both Residency is another new program made possible by animation, visual effects, 3D gaming, and related 昀椀elds. nominated for NAACP Image Awards. Disney and Searchlight Pictures in collaboration with the National Association of Latino Independent Producers. The residency supports Hispanic and Latino independent producers with a $50,000 grant, professional coaching, mentorship, project development support from industry professionals, and access to creative workplaces.
36 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY Accessible Content Accessible Experiences & Products We are committed to increasing the accessibility of We want guests to have the opportunity to enjoy our A relaxed performance of Disney 100 in Concert was held our content for our audiences. We offer a range of magical experiences and performances and to create at Teatro Colón in Argentina, providing an inclusive tools and accessibility features across our streaming memories that last a lifetime. Our theme parks offer environment to be enjoyed by our guests—including platforms and networks, and other platforms where guests with disabilities various tools and service options. guests who are neurodivergent, sensory hypersensitive, our content is shared. Features vary by platform and These include audio descriptions and Braille, tactile, and and/or experience social communication challenges. may include tools such as audio descriptions, closed large-print maps and guides for guests with visual or In addition, Disney on Ice: 100 Years of Wonder offered a captioning, keyboard navigation, and interoperability cognitive disabilities; assistive listening, captioning, and relaxation and regulation area with sensory kits available with popular screen readers. sign language interpretation at select shows for guests; for guests, including those who are neurodivergent and/or The Disney+ series Obi-Wan Kenobi was awarded and more. Each park shares accessibility information on sensory hypersensitive. the Audio Description People’s Choice Award at the their site-speci昀椀c website. American Council of the Blind’s (ACB) annual Audio As examples of our efforts, through its MagicALL Disney Consumer Products also strives to offer products Description Awards Gala in November 2022. That was accessibility program, Shanghai Disney Resort strives and experiences that can be enjoyed by people with a the 昀椀rst year that the ACB introduced the People’s to provide accessible infrastructure and services for variety of needs, including sensory-friendly costumes, Choice Award, which celebrates the inclusion of audio guests and employees and serves as a showcase for adaptive costumes, and adaptive wraps that transform description in all forms of media entertainment. the broader community. The program has been credited wheelchairs with Disney theming. Working with KultureCity, a nonpro昀椀t organization by both the Shanghai and national-level legislatures for creating inclusive and safe spaces for those with in昀氀uencing both the city’s and then the country’s 昀椀rst Find more information about accessibility invisible disabilities, we have created an approach accessibility legislation, both enacted in 2023. The in our parks: for sensory-inclusive movie screenings. These include resort continues to enhance its accessibility program, trained staff, expedited check-in, reduced seating and recently became the 昀椀rst tourism destination in Walt Disney World: Cognitive Disabilities capacity, dimmed lighting, lowered sound, and sensory China to begin leveraging assistive technologies on its owned social and web-based media platforms to Walt Disney World: Disability Access Service bags with items like noise-canceling headphones. enhance the user experience for persons who may Since piloting this program in the summer of 2022, require additional support, including registering, Disneyland Resort theatrical releases at the El Capitan Theater in logging in, and navigating key information pages Shanghai Disney Resort Los Angeles (shown left) have offered at least one and content. sensory-inclusive screening during their theatrical run. Disneyland Paris In Argentina, we offered relaxed screenings of Disney’s Additionally, in 2023, Hong Kong Disneyland’s Hong Kong Disneyland The Little Mermaid and Disney and Pixar’s Elemental, Halloween theater musical show, Let’s Get Wicked!, fully providing a welcoming and inclusive environment for integrated sign language into the body movements of our guests, including those who are neurodivergent, performers, who were trained by the Arts With the Deaf, or hearing-impaired. Disabled Association Hong Kong. And a reimagined Mickey’s Toontown at Disneyland Resort opened with accessibility in mind for families and visitors of all abilities. Read more in our spotlight on page 37.
37 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY SPOTLIGHT MICKEY’S TOONTOWN AT DISNEYLAND RESORT REIMAGINED WITH ACCESSIBILITY IN MIND The day Disneyland Park opened in 1955, Walt Disney shared his vision for a playful, creative environment that would continue to grow and evolve. “Disneyland will never be completed,” he said, “as long as there is imagination left in the world.” In keeping with this idea, in 2023, the team reopened Mickey’s Toontown at Disneyland Park in Anaheim, California, reimagined with accessibility in mind. The newly redesigned land features physical changes to make it easier for those with mobility challenges to navigate the space, as well as expanded Disability representation in the land’s approachable sensory and interactive elements, and storytelling that celebrates our differing abilities. “Reinvigorating Mickey’s Toontown gave us a chance to dream big on behalf of our youngest guests,” said Ryan Wineinger-Schattl, Senior Creative Director at Walt Disney Imagineering. “The most important thing we could give children and families is an inspiring place to play.” Welcoming the Disability Community Designing a New Attraction Enhancing the Physical Space For more information and to see these redesigns When Walt Disney Imagineering began planning The desire to make the Mickey & Minnie’s Runaway Creating a more accessible play experience was top in action, watch this short video: Mickey’s Toontown redesign, they sought input from Railway experience inclusive for guests with various types of mind for Disney Imagineers. The physical changes cast members with disabilities, welcoming their ideas of disabilities was purposeful. Guests can enjoy an audio to Mickey’s Toontown at Disneyland Resort included Disney Junior’s Let’s Go! to create many opportunities to play. They also talked description of the highly themed queue, a dedicated removing nearly all curbs, adding new sensory with the Disneyland Resort Accessibility team and cast guest with disabilities load and unload station to allow for experiences at Goofy’s How-to-Play Yard, incorporating members in ENABLED, a Disney Business Employee extra time, and services during the attraction, including Braille into the tree roots at CenTOONial Park, and Resource Group that promotes respect, equality, and handheld captions and audio description. creating open green areas to allow children to play in appreciation of People with Disabilities. the grass or unwind on the lawn.
38 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY COMMUNITY Learn more in our Data & Frameworks $145M+ Our Objective Our Objective To spend at least $1 billion To direct more than 50% of our annually with diverse suppliers annual charitable giving to programs † †† ~62% by the end of 昀椀scal 2024 serving underrepresented communities Supplier Diversity Through 昀椀nancial contributions, collaboration with We believe that including diverse suppliers in our nonpro昀椀t organizations, and in-kind donations, Disney sourcing process provides a meaningful opportunity brings positive, meaningful, and measurable impact to Of total charitable giving was to seek innovative and high-quality business solutions, our communities around the world. Guided by our invested in programs that serve while also supporting jobs. Charitable Giving Guidelines, we focus on investments underrepresented communities that align to our sustainability and social impact focus In 昀椀scal 2023, we achieved our goal—a year early— areas; leverage our unique resources, skills, talents, and to spend $1 billion annually with diverse suppliers. expertise; and address pressing community needs. We will continue to grow our diverse supplier spend, This helps advance authentic representation in media Access additional information include diverse suppliers in our supply chain, and and entertainment; drive economic opportunity, access, on our philanthropy: have an economic impact. and equity in the communities in which we operate; create inclusive and respectful entertainment Charitable experiences; and empower future generations of Giving Approach Learn more in our Supply Chain section: storytellers and innovators. Supply Chain In 昀椀scal 2023, more than $145 million (~62%) of our Charitable Giving total charitable giving of more than $235 million was Social Impact directed to programs that support Asian American and Paci昀椀c Islander, Black and African American, Hispanic and Latino, Native American and Indigenous, multicultural, women, veterans, People with Disabilities, Participant from Special and LGBTQIA+ communities. Olympics Jamaica won gold for the 50m dash at the 2023 Special † See footnote 51 on p. 72. Olympics World Games in Berlin †† See footnote 33 on p. 72.
39 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW PEOPLE CULTURE CONTENT SPOTLIGHT COMMUNITY TRANSPARENCY & ACCOUNTABILITY COMMUNITY (continued) TRANSPARENCY & ACCOUNTABILITY Building the Next Generation of Leaders In 2023, Disney Australia & New Zealand helped SV-ME-260a.1; TC-IM-330a.3; SV-HL-310a.4 expand the next generation of leaders through MINUS Learn more in our Data & Frameworks 18’s Young Leaders Program. The program is designed to build the skills, con昀椀dence, and social connection of Across Disney, we strive to build supportive work LGBTQIA+ youth by increasing their work readiness environments that drive innovation and reinforce a and connection to future job opportunities. culture in which all employees feel welcome, respected, And in the U.S. and Europe we continued our support and valued. Transparency and accountability are an for Public Policy New Voices, which connects, supports, important part of this commitment, and in 2022, and empowers a new generation of leaders in public the company launched a new Pay Ratio Disclosure policy. Conceived and launched by Disney in 2021, this dashboard. In the United States in 昀椀scal 2023, the dynamic yearlong fellowship program provides company reported 99%+ adjusted pay ratios across participants with opportunities to build their capacity gender, race, and ethnicity. Our 2023 Pay Ratio through virtual and in-person meetings, peer learning, Dashboard, Workforce Representation Dashboard, mentorship, networking, and internship opportunities. Content Representation Dashboard, and 2022 EEO-1 CELEBRATING WITH OUR COMMUNITIES world’s 昀椀rst gallery dedicated report are available online. Celebrating Neurodivergent Talent As part of our Disney Future Storytellers to technicians. Disney’s 昀椀nancial Disney UK & Ireland joined with Bridge06, Hot Coals commitment, we celebrated the theatrical release support also enabled students from Learn more: Productions, and ITV for ABOUT TIME!, an event of Marvel Studios’ Black Panther: Wakanda underrepresented local communities celebrating deaf, disabled, and neurodivergent talent Forever with $1 million in grants to visit the Technicians Gallery. Investing in Our People at BAFTA. ABOUT TIME! challenged the lack of to nonpro昀椀ts in our communities working • Supporting Chicas en Tecnología’s Potencia tu representation and opportunity for talented actors to reduce the gender gap in technology Futuro (“Power your future”), which offered with disabilities working in British creative industries and encourage underrepresented youth to young women aged 16 to 21 scholarships in Our Chief Diversity Of昀椀cer leads the company’s strategic and asked attendees to commit to take action toward pursue creative and technological careers. These full-stack programming, inviting them to be diversity, equity, and inclusion initiatives in collaboration systemic change within the industry. included: part of the next generation of women in with businesses and leaders across the company, and • Working with Women Who Code for a live technology. transparency and accountability help us build trust with panel Q&A with female creatives from • Launching scholarships for 100 young Black our stakeholders and encourage continued progress. Industrial Light & Magic’s Sydney team to and Indigenous Brazilian teens through the inspire youth to pursue careers in the arts, nonpro昀椀t Pretalab. All U.S.-based employees are covered by our Equal media, and technology. Employment Opportunity Policy, Prohibition of • Marvel Studios supporting the development of Harassment Policy, and our Speak Up Policy, which Technicians: The David Sainsbury Gallery at the Learn more about Disney Future Storytellers: encourages employees who observe or suspect Science Museum in London. This free, Social Impact misconduct to speak up to provide the company with the interactive gallery for 11- to 16-year-olds is the opportunity to address the issue. Employees outside the U.S. are covered by policies re昀氀ecting these principles but tailored to their speci昀椀c region.
40 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Environmental Sustainability We take meaningful and measurable action to support a healthier planet for people and wildlife In This Section 41 OVERVIEW 42 EMISSIONS 46 WATER 47 WASTE 48 MATERIALS 48 SUSTAINABLE DESIGN 50 NATURE 53 SPOTLIGHT: DISNEY’S ANIMAL KINGDOM CELEBRATES 25 YEARS OF CONSERVATION AND INSPIRATION Tree of Life at Disney’s Animal Kingdom
41 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT OVERVIEW Disney is committed to taking meaningful and measurable Environmental Collaborations & Memberships action to support a healthier planet for people and wildlife. We are focused on putting possibility into practice and inspiring optimism for a brighter, cleaner, and more environmentally sustainable future, a commitment we call Disney Planet Possible. Learn more in our Data & Frameworks Our commitment to environmental sustainability goes We participate in several initiatives and back to our company’s founding. As Walt Disney himself organizations to support actions consistent said, “Conservation isn’t just the business of a few people; with the Paris Climate Agreement and other it’s a matter that concerns all of us.” Our environmental environmental and conservation ambitions. commitments, summarized in this report and detailed in These groups include, but are not limited to: our 2030 Environmental Goals White Paper† represent , some of the ways we are helping to build on that legacy. • Association of Zoos and Aquariums Our Environmental Sustainability function oversees • Business Alliance to Scale Climate Solutions progress toward our 2030 environmental goals and • Business for Social Responsibility our nature-related work and reports to our Global Public • Ceres Company Network Policy function. Our Board’s Governance and Nominating • Clean Energy Buyers Association Committee has formal oversight of environmental, social, and governance programs and reporting, including with • Conservation Measures Partnership respect to environmental and sustainability policies and • Corporate Eco Forum initiatives related to climate change impacts. Leadership • Cruise Lines International Association provides updates on these and other ESG topics to the • DIMPACT committee at least annually. • International Union for Conservation of Nature • Monterey Bay Aquarium Seafood Watch • Sustainable Aviation Buyers Alliance • Sustainable Fisheries Partnerships • Sustainable Packaging Coalition • Sustainable Production Alliance • Textile Exchange • U.S. Green Building Council • World Association of Zoos and Aquariums Journey of Water, Inspired † Our target date for achieving environmental goals is by the end of the • World Resources Institute’s Corporate by Moana at EPCOT applicable 昀椀scal year. Our environmental goal-setting process adapts to Consultative Group and Aqueduct Alliance changes in our businesses and in relevant protocols that we follow.
42 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT EMISSIONS Disney has had a long-term goal to achieve net zero Net Zero Emissions for Direct Operations greenhouse gas (GHG) emissions from our direct We are working to reduce emissions from direct TR-CL-110a.2 operations (Scope 1 and 2) since 2009, and we remain operations through a reduction hierarchy that includes: Learn more in our Data & Frameworks committed to this ambition. In alignment with the designing our built environment to reduce or avoid Intergovernmental Panel on Climate Change and the emissions; promoting energy ef昀椀ciency in our buildings Paris Climate Agreement, we have now also set and fuel ef昀椀ciency for ships and 昀氀eet vehicles; replacing quantitative and timebound absolute reduction goals for carbon intensive fuel sources with lower carbon † 2030 Emissions Goals emissions from our direct operations (Scope 1 and 2), alternatives; electrifying buildings and transportation; and absolute reduction and supplier and licensee and expanding our use of renewable electricity. To reach engagement goals for emissions from our value chain net zero, we will also invest in high-quality carbon EMISSIONS FROM OUR DIRECT (Scope 3). In calendar 2023, these goals were validated credits that help us address the emissions gap remaining OPERATIONS (SCOPE 1 & 2) by the Science Based Targets Initiative (SBTi). after we have pursued the above-mentioned levers. • Reduce absolute emissions from direct Emissions from our direct operations come primarily operations (Scope 1 & 2) by 46.2%, against from energy use in our parks and resorts, major a 昀椀scal 2019 baseline corporate campuses, and from fuel used by our cruise We follow global frameworks to measure †† • Achieve net zero emissions for direct operations ships. Emissions in our value chain come from a wide Scope 1, 2 & 3 emissions: • Purchase or produce 100% zero carbon electricity range of sources, including manufacturing of consumer GHG Protocol • Invest in natural climate solutions products, production of media content, and food and beverage operations. Learn more: EMISSIONS FROM OUR VALUE CHAIN (SCOPE 3) Like most companies setting aspirational Scope 3 • Reduce Scope 3 emissions through absolute targets, these are challenging goals, and success 2030 Environmental reduction and supplier and licensee engagement: depends on several external factors. These include Goals White Paper – Reduce absolute Scope 3 GHG emissions from actions by our suppliers to reduce their emissions, global 2023 CDP Climate purchased goods and services, capital goods, fuel- and economy-wide transitions to cleaner fuels, availability of Change Survey Response energy-related activities, upstream transportation and economically feasible solutions at scale, and consumer distribution, waste generated in operations, business behavioral changes. Industry collaboration is key to travel, employee commuting, and franchises, by a addressing some of these challenges. minimum of 27.5% against a 昀椀scal 2019 baseline – Commit that 20% of our suppliers, measured by emissions covering purchased goods and services, will have science-based targets by 2027 – Commit that 72% of our licensees, measured by emissions covering franchises, will have science-based † Our environmental goal-setting process adapts to changes in our businesses targets by 2027 and in relevant protocols that we follow. For emissions, we measure actual emissions and forecast future emissions based on information available on our business plans, secular changes, projects, process changes, and other factors. We expect to follow SBTi methodology recommendations that companies check the validity of their target projections annually, and at a minimum, reassess targets every 昀椀ve years. †† See footnote 6 on p. 71.
43 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT Pathway to Net Zero Emissions for Direct Operations (Scope 1 & 2) SCIENCE BASED TARGETS INITIATIVE (SBTI) TARGET OF 46.2% † ABSOLUTE REDUCTION FOR DIRECT OPERATIONS (SCOPE 1 & 2) BY 2030 EXPECTED TO BE ACHIEVED THROUGH FIVE KEY LEVERS: We set a goal for newly approved projects to be 2030 Targets DESIGNING designed to “near net zero” emissions and have 1.81M Baseline SUSTAINABLY established a detailed Sustainable Design standard 1.81M 1.72M SBTi Target Disney Target 1.58M We continue to explore the use of energy † †† PURSUING ef昀椀cient technologies for our buildings 46.2% Net Zero ENERGY and attractions and fuel ef昀椀ciency Absolute To be achieved e EFFICIENCY reduction through high-quality O2 measures for our vehicles and cruise ships Carbon Credits 1.30M 1.19M USING LOWER We continue to explore the use of Based), MT C CARBON FUELS lower carbon fuels for cruise ships, et- 973K SBTi Target vehicles, and mobile generators 973K We continue to explore the use of battery ACTIVELY electric generators for our 昀椀lm productions, ELECTRIFYING electric vehicles for our 昀氀eets, and electric kitchens in our buildings and cruise ships Scope 1 & 2 Emissions (Mark EXPANDING We continue to grow our portfolio of on-site 0 RENEWABLE renewable electricity projects and pursue Disney Net Zero Target utility green power programs and direct and Fiscal 2019 2020 2021 2022 2023 ELECTRICITY virtual power purchase agreements 2030 Year † Our environmental goal setting process adapts to changes in our businesses and in relevant protocols that we follow. For emissions, we measure actual emissions and forecast future emissions based on information available on our business plans, secular changes, projects, process changes, and other factors. We expect to follow SBTi methodology recommendations that companies check the validity of their target projections annually, and at a minimum, reassess targets every 昀椀ve years. †† See footnote 6 on p. 71.
44 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT Examples of Using Our Five Key Levers to Work Toward Our 2030 Emissions Target for Direct Operations (Scope 1 & 2) DESIGNING SUSTAINABLY ACROSS PURSUING ENERGY EFFICIENCY INVESTING IN NEW FUELS ELECTRIFYING GENERATORS IN EXPANDING OUR RENEWABLE ELECTRICITY OUR BUILDING PORTFOLIO AT DISNEY PARKS AND RESORTS To power its 昀氀eet, Disney Cruise Line is OUR FILM & TV PRODUCTIONS PORTFOLIO AROUND THE WORLD For new developments, we embed In addition to site-speci昀椀c investments investing in alternative fuels like lique昀椀ed Our 昀椀lm and television productions are We continue to research, invest in, and sustainable design in the capital review in energy and fuel ef昀椀ciency, we have natural gas (LNG) and hydrotreated working to reduce emissions, in part by develop renewable electricity projects across process and evaluate and include ef昀椀ciency established a dedicated Energy Ef昀椀ciency vegetable oil, a renewable diesel made seeking innovative new technologies for our global portfolio, including large-scale measures when projects begin. As an Fund (the “Fund”) that makes signi昀椀cant from recycled cooking oils and waste electri昀椀cation. For example, the Clean investments in solar power at our parks example, the DisneylandForward project funding available for our businesses to animal fats. In addition, Disney Cruise Line Mobile Power Initiative was launched in and resorts in Paris, Orlando, Shanghai, that is currently going through the public undertake new energy ef昀椀ciency reduction is actively exploring bio-LNG, green June 2023 with the support of Disney and and Hong Kong. For example, Shanghai planning process in Anaheim, California projects. For example, in 2023, the Fund methanol, and other fuel sources to Net昀氀ix to help our sets transition from Disney Resort expanded its solar capacity † supported retro昀椀tting water pumps in the traditional diesel generators to cleaner forms in calendar year 2023, adding 1.3 Megawatts (rendering shown above ) will follow our encourage their development at scale sustainable design process, if approved. Pirates of the Caribbean attraction at within the maritime industry. of energy. With support from RMI, formerly of solar projects. Hong Kong Disneyland Shanghai Disney Resort (shown above), Rocky Mountain Institute, and its global (shown above) also implemented new replacing a water-to-water heat pump at climate tech accelerator, Third Derivative, solar projects in 2023, making it the Learn more: Hong Kong Disneyland, and adding an the initiative aims to 昀椀nd, test, pilot, and single largest solar site in the city. Sustainable Design open-loop electro-cell to a chiller at Walt help scale cost-competitive, zero-emissions Disney World Resort. mobile power designed speci昀椀cally for 昀椀lm and television productions. † All renderings and maps are for illustrative purposes only.
45 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT Using High-Quality Natural Climate Solutions In 昀椀scal 2023, we retired a portfolio of high-quality, veri昀椀ed, and vetted natural climate solutions that focused on Integrated Forest Management and Reforestation projects. These projects are part of a balanced climate strategy that drives a range of positive environmental and social bene昀椀ts. Reducing Scope 3 Emissions and Engaging Suppliers Recognizing the challenge of achieving our aspirational SUSTAINABLE CULINARY FELLOWSHIP Scope 3 targets, in 昀椀scal 2023 we collaborated To help reduce value chain emissions through our food extensively across the business to develop our pathway programs in 昀椀scal 2023, we launched the Sustainable and identify levers for our Scope 3 journey. Culinary Fellowship, giving chefs across the Disneyland Some of our strategies to reduce our broader value Resort months of training on crafting climate-friendly chain emissions include: working with strategic menus. By combining key food sustainability insights with suppliers to increase operational ef昀椀ciency and their own culinary expertise, chefs become champions of adoption of renewable energy; exploring less carbon sustainability in resort kitchens, ultimately contributing to intensive materials for our products and productions, the long-term reduction of our Scope 3 emissions. as well as leveraging our sustainable design goal to implement these options for our new buildings; SUPPLIER TRAINING PROGRAM identifying climate-friendly food and beverage options; As part of our supplier engagement efforts, we initiated and exploring additional employee commuting a program in 昀椀scal 2023 to provide Disney-sponsored programs. We will also collaborate with our suppliers training to our suppliers and licensees through the and licensees to assist them in developing their own Supplier Leadership on Climate Transition program emissions targets that are aligned to the latest science. developed by Guidehouse. These trainings focus on While we continue to develop and implement our GHG emissions by introducing our suppliers and value chain decarbonization strategies, we will licensees to inventory preparation, emissions tracking maintain a continuous improvement mindset focusing and reporting, target setting, and abatement on data collection and methodology to better re昀氀ect strategy development. actions in our value chain. Topiary of Tiana inspired by The Princess and the Frog created for EPCOT International Flower & Garden Festival
46 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT WATER CG-AA-430a.2 Learn more in our Data & Frameworks 2030 Water Goals • Implement localized watershed stewardship strategies • Source sustainable seafood† Disney recognizes that water matters to Watershed Investments Water Conservation Sustainable Seafood ecosystems, communities, and our operations We have identi昀椀ed critical regional water issues and continue We remain committed to embedding water ef昀椀ciency Responsibly selecting and sourcing seafood is an around the world. Water is a shared resource, and to collaborate with local stakeholders, including nonpro昀椀ts, measures across our operations and disclosing our annual important aspect of our commitment to protecting the we know that our operations can have an impact to promote the overall health of regional watersheds. water consumption. For example, Shanghai Disney Resort health of the planet for future generations. In 昀椀scal on local watershed conditions and our oceans. replaced toilet 昀氀ushing water with non-potable water at 2023, our U.S. parks, resorts, and cruise line sourced In 昀椀scal 2023, we supported The Nature Conservancy-China’s † Water is a highly local issue, and our strategy project for Qiandao Lake, a critical water source for the two onstage restrooms in 2023, saving millions of gallons 96% sustainable seafood. Fisheries are periodically incorporates individualized considerations in each Yangtze River Delta region. Our efforts helped protect of potable water per year. Similarly, EPCOT at Walt evaluated by third parties for sustainability, and ratings geography. We continue to implement site-speci昀椀c the area’s freshwater quality, a major health resource for Disney World Resort switched its irrigation system to for speci昀椀c species can 昀氀uctuate. Nonetheless, our water strategies at our high-impact sites, including the surrounding communities. The accompanying wetland reclaimed water in 2023, and the Jungle River Cruise commitment to 100% sustainably sourced seafood our global parks, resorts, and corporate campuses. restoration projects are a signi昀椀cant investment in the attraction at Hong Kong Disneyland (shown above) now remains. We continue to collaborate with the And we engage with local communities and region’s biodiversity. In addition, we supported a project re昀椀lls from collected rainwater. Sustainable Fisheries Partnership in its work to improve leading nonpro昀椀ts to respond to the unique to expand a salt marsh and restore a mangrove forest 昀椀shing and aquaculture and advance sustainable needs of the region. by the Marine Discovery Center along the Indian River seafood production. In 2023, this collaboration Lagoon in Florida (shown above). These native plantings supported efforts of 昀椀shers in Massachusetts to pilot improve water quality, support ecological services, and new gear technologies that protect the critically preserve biodiversity. We also supported the Malama endangered North Atlantic right whale. Learning Center’s project to expand the reach and impact of community-based water stewardship activities in Leeward O’ahu, adjacent to our Aulani Resort, to address the threats of reduced water quality due to the † Disney’s de昀椀nition of sustainable seafood can be found in our 2030 deterioration of habitat and biodiversity caused by invasive Environmental Goals White Paper. The breakdown of sustainable seafood in plants and animals, as well as drought and water shortage. 昀椀scal 2023 was 7% Best Choice, 71% Eco-certi昀椀ed, 7% Good Alternative, We engaged in similar efforts in Los Angeles and Orlando. 4% Avoid, 11% Fishery Improvement Projects, and < 1% Unrated.
47 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT WASTE Reducing Food Waste Reducing Single-Use Plastics To prevent food waste before it begins, we use analytics We are committed to reducing single-use plastics Learn more in our Data & Frameworks to predict how many meals will be served each day. When in our parks, resorts, and experiences. We have there is unused, edible food, we donate it to support local eliminated plastic straws and polystyrene hot communities whenever feasible. As an example, in 2023 beverage cups from Disney-owned or -operated Disneyland Paris donated 2 million items, including dry, parks and resorts. We’ve also expanded the use of 2030 Waste Goals fresh, and frozen food products to organizations helping reusable dishware at food and beverage locations, those in need. Additionally, we utilize biodigester increasingly substituting Forest Stewardship technology to turn food scraps from meals into biofuel, Council-certi昀椀ed wood-based cutlery where we • Achieve zero waste to land昀椀ll for soil, or slurry, reducing both food waste and the emissions formerly used single-use plastic cutlery, and are wholly owned and operated parks, created when organic matter breaks down. working to eliminate single-use merchandise bags † across Disney-owned parks and resorts by 2025. resorts, and cruise line • Reduce single-use plastics in We also invest in more robust product lifecycle parks and resorts management tools to track the material composition • Eliminate single-use plastics on of our consumer products and packaging in our retail cruise ships by 2025 MINIMIZING WASTE business. We offer plastic-free options for packaging in speci昀椀c product categories. Our long-term waste management plan includes In addition, Disney Cruise Line has been working to reducing single-use and other plastics; reducing eliminate single-use plastic categories with a goal to waste on our properties, including food waste; reusing 61% be free of single-use plastics by 2025. products and materials; being deliberate about material Donating Screen-Used Clothing sourcing; maximizing recycling; and educating our guests and employees. Productions including Grey’s Anatomy, Station 19, and more worked with Homeboy Threads to donate, Of total company operational recycle, or resell 30,000 pounds of apparel. The waste diverted from land昀椀ll resources and proceeds support the organization’s and incineration in 昀椀scal 2023 work with formerly gang-involved and/or incarcerated people, offering mental health and education services, as well as substance abuse support. † Zero waste to land昀椀ll is de昀椀ned as 90% operational waste diversion, including thermal waste-to-energy for Walt Disney World Resort, Disneyland Resort, Disneyland Paris, and Disney Cruise Line.
48 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT MATERIALS SUSTAINABLE DESIGN Our cross-functional Consumer Products team works to advance progress toward our materials goals and builds CG-AA-430a.2 capabilities to help our global teams and external Learn more in our Data & Frameworks collaborators understand how to achieve our 2030 Learn more in our Data & Frameworks goals. We also continue to grow our capabilities by including sustainability-focused employees in our product design and sourcing teams. To measure progress 2030 Materials Goals for toward our goals, we are building new product and 2030 Sustainable Disney-Branded Products packaging tracking systems that will allow us to report Design Goals on select quantitative measures. In the interim, we will continue to provide qualitative updates on our progress. • Use recycled, certi昀椀ed, or veri昀椀ed Our commitments include working with facilities • Design new projects to achieve near net zero sustainable paper, wood, and palm oil †† GHG emissions maximize water ef昀椀ciency, to track their environmental impact, with the aim of , ††† • Use plastic that contains at minimizing our environmental footprint everywhere and support zero waste operations For example, for the reopening of Mickey’s Toontown at least 30% recycled content or a that Disney-branded products are made. Important to this • Achieve 90% diversion of construction waste Disneyland Park in Anaheim, California, the Café Daisy lower impact alternative material commitment is the utilization of the Higg Facility across new projects in the U.S. and Europe (shown above) kitchen was completely redesigned to • Design packaging for reuse, Environmental Module (Higg FEM) data, which serves as a incorporate sustainability. All gas appliances were removed, recycling, or composting foundational tool for comprehending our environmental Disney’s sustainable design strategy enables us to and the kitchen now utilizes only electric equipment. The • Use recycled, sustainably sourced, impacts within facilities that manufacture Disney-branded plan, build, and operate our facilities to minimize redesign increased the greenscape ratio and introduced or lower impact textiles products. Calendar year 2023 marked the launch of our emissions, water, and waste. As our businesses grow, recirculating water features that greatly reduce the land’s • Have all facilities participate in the Higg FEM program. In calendar 2023, more than 50% of new projects above a certain dollar threshold must overall water use. † Higg Index or maintain a sustainable facilities utilized by vendors completed the Higg FEM. include an Environmental Assessment Statement that In New York City, the development of our new campus, which manufacturing certi昀椀cation details environmental impacts and opportunities. This includes more than 1 million square feet of of昀椀ce and Using Recycled Plastic document forms a critical part of the approval process production space, is on track to achieve two LEED platinum In 2023, we expanded the use of recycled polyester and is reviewed by senior executives both within certi昀椀cations from the U.S. Green Building Council. This To reduce the environmental impacts associated with in our Plush products. We offered over 50 additional and outside of the business segment. Additionally, aligns with our 2030 environmental goals as the all-electric the materials used in our consumer products portfolio, unique plush toys with 昀椀ll that partially contained we integrate sustainability throughout the design building design meets maximum energy ef昀椀ciency with we identi昀椀ed a set of materials that are consistently recycled polyester. This builds on our launch of process in collaboration with various design teams on-site solar panels; it delivers water ef昀椀ciency as a result of used in high volumes or are known to have signi昀椀cant Winnie-the-Pooh plush toys in 2022 that contained across Disney. Leveraging the creative expertise of our the building design; and we are striving to support zero waste environmental impacts associated with their recycled 昀椀lling as well. Advancing the use of recycled Disney Imagineers, we follow a rigorous set of internal operations and a 90% diversion of construction waste. production or use. These materials include paper, plastic, as well as other recycled materials, is part of Sustainable Design Standards that are aligned with our wood, and palm oil from forest products, as well as our overall strategy to improve the sustainability of 2030 goals. Our built environment, ranging from theme † Only includes facilities utilized by vendors to manufacture Disney-branded textiles and plastics. Our materials goals focus on our consumer products. parks to of昀椀ces, accounts for a signi昀椀cant percentage of products for U.S. Disney stores, U.S. Theme Park Merchandise, and reducing the environmental impacts of these materials our Scope 1 and 2 emissions. And these standards will disneystore.com. The Higg Index is a suite of tools for the measurement of value while also helping our manufacturing network become chain sustainability. The Higg Facility Environmental Module (Higg FEM) tool avoid and reduce emissions, solve for operational waste assesses environmental impacts of product manufacturing at facilities. cleaner and safer. minimization, lower the impact of our building materials, †† See footnote 6 on p. 71. and drive water ef昀椀ciencies and conservation. ††† Zero waste to land昀椀ll is de昀椀ned as 90% operational waste diversion, including thermal waste-to-energy for Walt Disney World Resort, Disneyland Resort, Disneyland Paris, and Disney Cruise Line.
49 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT Sustainable Design in Our Parks: Shanghai Disney Resort Achieved LEED for Communities Platinum Shanghai Disney Resort achieved LEED for Communities Platinum certi昀椀cation from the U.S. Green Building Council (USGBC) in 昀椀scal 2023, a Combined Cooling, Heating, Power Plant designation reserved for the most ef昀椀cient and SUSTAINABLE DESIGN Building certi昀椀cation responsibly operated communities. Notably, the Toy Story Hotel The Team Disney building and the Toy Story Hotel site was awarded full points for both the Natural have Three- and Two-Star Ratings, respectively, Systems and Ecology and the Water Ef昀椀ciency according to the China Green Building Design categories, and USGBC commended Shanghai Certi昀椀cation three-star system. Key features that Disney Resort on its efforts to protect greenspaces, contributed to these ratings included construction conserve and restore natural resources, prioritize materials selection, façade design with natural resilience planning, and strive for the highest level illumination solutions, and higher requirements of of water quality, access, and performance. the air conditioning systems. Team Disney EMISSIONS Maximum LEED points achieved WASTE Waste performance for energy e昀케ciency and GHG performance Shanghai Disney Resort continues to explore plastic At Shanghai Disney Resort, a powerful Distributed elimination opportunities. All plastic straws and Energy Center makes use of the heat produced disposable plastic shopping bags have been replaced during the generation of natural gas-powered with alternative solutions and reusable cutlery is used electricity and provides chilled and hot water as even in quick service restaurants. well as compressed air to be used in the daily operation of the resort. This system drastically reduces energy waste compared to traditional power supply. Wishing Star Lake NATURE Bird monitoring program To help understand the park’s ecosystem, the resort has collaborated with local bird experts WATER Maximum LEED points awarded and the Disney Animals, Science & Environment for water e昀케ciency team on a long-term bird monitoring program. The water treatment plant maintains the lake water Wishing Star Park Since the program’s inception over eight years quality at a very high level. Some of the key elements, such ago, bird experts have monitored more than 120 as phosphorus and nitrogen, are controlled to meet the different species of birds and have cumulatively highest local quality standards of surface water, which helps detected more than 30,000 individual birds to build an attractive natural habitat for wild animals. during monthly park visits. Learn more about LEED for Communities: Aerial rendering of Shanghai Disney Resort. USGBC: LEED Note: This rendering does not include Zootopia, the new Water Treatment Plant land expansion that opened on December 20, 2023. All renderings and maps are for illustrative purposes only.
50 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT NATURE DISNEY CONSERVATION FUND EFFORTS SINCE IT WAS FOUNDED IN 1995 Learn more in our Data & Frameworks Disney’s commitment to conservation began with Walt $125M+ Disney himself. Our efforts to help protect nature and wildlife globally continue to this day through our 2030 goals, philanthropic investments, dedicated expert teams and programs, and inspirational storytelling. Disney Conservation Invested in community Since 1995, Disney has invested more than $125 million conservation programs through the Disney Conservation Fund (DCF), a company initiative that supports community-based solutions to protect wildlife and their habitats. A core example of Disney Planet Possible—tangible actions the company is taking to inspire optimism for a brighter, more sustainable future—DCF philanthropic grants 1,000+ and the expertise of dedicated teams have helped to preserve and restore nature and biodiversity, build more resilient communities, advance science, and strengthen the natural systems that we all depend on for food, water, clean air, and more. Through projects supported Species of wildlife protected by Disney Conservation, wildlife like California condors and Atala butter昀氀ies have been brought back from the brink of extinction, and millions of acres of marine- and land-based areas have been protected. In 昀椀scal 2023, the DCF made nearly $7 million in grants, supporting organizations working on the 315M+ ground in 18 countries. Learn more about our Disney Conservation efforts: Disney Conservation Acres of habitat safeguarded
51 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT Excellence in Animal Care The Great Reef Census Commitment to Conservation in Florida Disney’s Animals, Science & Environment team Nearly 400 Disney VoluntEARS participated in the In recent years, Walt Disney World Resort has donated leads the company’s efforts to advance care for animals, Great Reef Census, a large-scale effort to protect to conservation organizations in Florida as part of connects people with animals and nature through Australia’s Great Barrier Reef. VoluntEARS were asked the resort’s continued commitment to reduce its immersive experiences and storytelling, and helps to survey images that divers had taken of the reef, environmental footprint, care for wildlife and their conserve our natural resources. For example, at the classify the types of reef-building coral they saw, habitats, share stories that inspire action, and support Aulani Resort in Hawaii in 2023, the team worked with and help scientists determine where the reef needs programs in its local communities. Organizations such the Oceanic Institute of Hawaii Paci昀椀c University to targeted attention and resources. The result was a as Conservation Florida, The Nature Conservancy, and replenish tropical 昀椀sh stocks without impacting the ocean large virtual volunteering initiative, with participants Trout Lake Nature Center are using the funding to help environment, resulting in promising growth in several from locations around the world reviewing more than make a number of projects possible—from expanding endemic 昀椀sh populations. On the other side of the 18,000 images. The Great Reef Census has surveyed land protection initiatives and supporting healthy tree country, the veterinary team at Disney’s Animal Kingdom more than 17% of reefs on the Great Barrier Reef. canopy coverage in underserved communities, to has saved animal lives, brought new ones into the world, Disney’s long-term commitment to protecting and 昀椀nding solutions to clean drinking water for those in and made many lives better, including helping recover restoring coral reefs includes leading research to need and funding educational opportunities for youth the Guam rail and Guam king昀椀sher bird species that were rehabilitate coral reefs in The Bahamas, supporting the in our community. extinct in the wild. Florida Coral Rescue Center to safeguard coral species susceptible to stony coral tissue loss disease, and supporting nonpro昀椀ts like the Perry Institute for Marine Science to address coral conservation and restoration.
52 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT Connecting with the Planet Through Stories We take action for a healthier planet and invite others to join us in pushing the limits of what’s possible. Caring about nature begins with connecting with nature. Our stories come to life through our offerings, like content from National Geographic and Disneynature, and experiences at Disney’s Animal Kingdom and on Adventures by Disney trips. Keeping Our Oceans Amazing Inspiring Action with National Geographic Reporting on the Climate In celebration of the theatrical release of the 20th Two new National Geographic projects took listeners Two of ABC News’ most prominent personalities Century Studios 昀椀lm Avatar: The Way of Water, and viewers inside the unique landscapes and habitats provided in-depth looks at the mounting physical Disney and Avatar launched the global Keep Our of Latin America. Lo Que Haces Cuenta, or What You Do effects of climate. Michael Strahan’s report from Oceans Amazing campaign to raise awareness of Counts, released new podcast seasons dedicated to the Easter Island showed the degradation of the the challenges facing oceans and marine life. The relationship between the balance of ecosystems and the sacred Moai statues, which are part of a UNESCO award-winning campaign supported The Nature well-being of people. The series explored the connection World Heritage site and date back centuries, as Conservancy (TNC) and its work to protect 10 of of human beings with the Earth, the key role of bees well as the high level of microplastics pollution in our oceans’ amazing animals and their habitats, in sustaining biodiversity, activist youth, sustainable the surrounding bodies of water. David Muir connected to the beauty of Pandora. As part of architecture, food and its impacts, and more. The series traveled to South Sudan to report on the impacts the campaign, fans were invited to participate in also featured scientists, environmentalists, experts, and of massive 昀氀ooding. Following the segment’s celebratory experiences, such as the Virtual Pandoran National Geographic Explorers in conversation about the broadcast on World News Tonight, Nightline, and Ocean, which transported fans to the wonders of wonder of the planet. Another initiative for Spanish and Good Morning America, viewers donated more the reef. Through this unique digital activation, fans Portuguese speakers, Escala Por El Bien, or Stop Over for than $4.7 million to World Food Program USA, a helped to “Keep Our Oceans Amazing” by creating the Good, featured videos from in昀氀uencers in Argentina record for the organization. their very own Avatar-inspired ocean creature. For (shown above), Brazil, and Mexico as they met National every creature created in the Virtual Pandoran Ocean, Geographic Explorers and learned more about how their Disney gave $5 to TNC. These funds contributed to projects encouraged people to connect with nature. more than $1 million that was provided to TNC.
53 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW EMISSIONS WATER WASTE MATERIALS SUSTAINABLE DESIGN NATURE SPOTLIGHT SPOTLIGHT DISNEY’S ANIMAL KINGDOM CELEBRATES 25 YEARS OF CONSERVATION AND INSPIRATION Since it 昀椀rst opened its doors on Earth Day in Protecting Global Habitats and Wildlife Innovation in Animal Care 1998, Disney’s Animal Kingdom Theme Park To mark the anniversary, the Disney Conservation In 2023, there were 58 animals—from Gino the has inspired countless guests with the magic of Fund awarded grants to 25 global organizations that gorilla to Tuma the Nile hippopotamus—that had the natural world. The park offers memorable save wildlife, inspire action, and protect the planet. lived at Disney’s Animal Kingdom since opening day, experiences with animals and their habitats, and These include organizations working to preserve local a testament to the high level of care the park provides its team of scientists, zoologists, veterinarians, and habitats in Florida, such as the Coastal Plains Institute for all its animal species. cast members has built a legacy of conservation and Sea Turtle Conservancy, as well as those 昀椀ghting both in Central Florida and around the world. to protect endangered species globally, such as Save Celebrating Nature’s Stories In honor of the 25th anniversary, we launched the Elephants in Kenya and the Okapi Conservation Telling stories that celebrate our relationship with a series of initiatives to celebrate its history and Project in the Democratic Republic of the Congo. Cast nature and inspire conservation action has been a part promote the continuation of its work to create members at Walt Disney World Resort also do their of Disney’s Animal Kingdom since day one. The 25th a healthier planet for people and wildlife for part to protect wildlife by inspiring guests to learn anniversary doubled as the 10th anniversary for the years to come. more about endangered species, like a new okapi baby, Wilderness Explorer program, an interactive experience Beni, born in 2022 at Disney’s Animal Kingdom Lodge. that enables guests of all ages to learn about plants, Beni’s birth was recommended through the Association animals, and conservation. As of 昀椀scal 2023, ~24 million of Zoos and Aquariums’ Species Survival Plan, which guests had participated in the program. This year also supports responsible breeding of threatened species in included the second season of Magic of Disney’s Animal managed care and represents hope for the declining, Kingdom on Disney+, the docuseries that highlights endangered populations of okapis in the wild. Disney’s care for wildlife and the planet, which allows global viewers to explore the more than 5,000 animals that call Walt Disney World Resort home.
54 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Social Impact We bring comfort, optimism, and joy to our communities and inspire hope, especially for children In This Section 55 OVERVIEW 56 WISH GRANTING 57 SPOTLIGHT: DISNEY AND MAKE-A-WISH CELEBRATE WORLD WISH DAY 58 CHILDREN´S HOSPITALS 60 DISNEY FUTURE STORYTELLERS 61 SUPPORTING COMMUNITIES AROUND THE WORLD 62 VOLUNTEERING Walt Disney World hosted its largest wish-granting event ever, Once Upon A Wish Party, for wish kids and their families
55 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING OVERVIEW Having a positive impact on the world as we grow This past year, Disney and our businesses has been a part of our company Make-A-Wish granted the since its founding. We place particular focus on areas where we are uniquely positioned to make 150,000th Disney wish since our a meaningful, measurable impact. Through our founding in 1980. Disney is the support of wish granting and children’s hospitals, world’s largest wish granter for as well as our efforts to support communities in need around the world and the contributions of Make-A-Wish, an accomplishment passionate employee volunteers, we deliver joy that wouldn’t be possible without when and where it’s needed most. the dedication and commitment of Disney leaders and thousands of cast members over the years who have helped us grant life-changing wishes for children with critical illnesses around the world, delivering hope and joy when they’re needed most. Leslie Motter Luciano Manzo President & CEO, President & CEO, Make-A-Wish Make-A-Wish America International Mikayla (shown above in Mickey ears) was the 150,000th child to have a wish granted by Disney and Make-A-Wish
56 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING WISH GRANTING Disney supports children facing critical illnesses by helping to grant life-changing wishes. By providing unforgettable moments with their families, our goal is to help kids feel like kids, rather than patients. Together with Make-A-Wish, Disney has helped to grant more than 155,000 magical wishes globally since 1980, and we are honored to continue to be the world’s largest wish granter for Make-A-Wish. We collaborate across the company to offer theme park and resort vacations, cruises, shopping sprees, studio visits, talent meet-and-greets, sports-themed experiences, and more. With our unparalleled storytelling, breadth of experiences, and dedicated cast members around the world, Disney is uniquely suited to make these wishes truly magical. Magical Wish-Granting Experiences Disney UK & Ireland, Make-A-Wish UK, and The Kentown Wizard Foundation came together for the third consecutive year to create A Disney Wish, a three-day immersive experience for 160 wish children and their families. In addition, Walt Disney World Resort hosted its largest wish-granting event ever, Once Upon A Wish Party. This 100 Wishes for Our 100th Anniversary Sports Stars Delivering Joy Supporting Make-A-Wish During the Holidays 昀椀rst-of-its-kind Disney experience included tea and treats, In celebration of our 100th anniversary on ESPN’s My Wish series granted wishes for its 16th Since the launch of the From Our Family to Yours character meet-and-greets, and a Royal Ball to ful昀椀ll the October 16, 2023, we kicked off 100 Disney season, featuring prominent athletes, including Mike animated holiday campaign in 2020, Disney has Disney Princess wishes of more than 50 wish kids. To help Wishes with Good Morning America. Through this Trout of the Los Angeles Angels, Ja’Marr Chase of supported Make-A-Wish and its Af昀椀liates around the each child truly feel like royalty, shopDisney and Disney unprecedented storytelling series, one hundred the Cincinnati Bengals, Josh Allen of the Buffalo Bills, world through direct 昀椀nancial contributions and has Publishing donated a variety of princess dresses and other Disney and Make-A-Wish stories from across the and UFC 昀椀ghter Dustin Poirier. Since its inception, incorporated Make-A-Wish into the Disney holiday royal attire, toys, and books. company were reported across Good Morning America the series has worked with Make-A-Wish to ful昀椀ll brand spot, furthering their brand exposure. The 昀椀scal broadcast, digital, and social platforms, as well as on sports-themed wishes for children with critical illnesses. 2023 seasonal spot enabled a unique wish to be granted. our owned and af昀椀liate ABC stations across the ESPN also worked with the teams and leagues to Wish child Sienna aspired to be a fashion designer and country. Stories featured wish reveal moments, Disney support wishes at the NFL Draft, Super Bowl, Home had the opportunity to design the jacket that was worn wishes granted throughout the year, and a look back Run Derby, and College World Series. Additionally, at by Sanka, the dog, in the advertisement (shown above). on other powerful stories from wishes Make-A-Wish the invitation of ESPN, nearly 600 Make-A-Wish and Sienna also met the talent who sang the soundtrack for 155K+ and Disney have granted together. The series CoachArt recipients, their families, and volunteers the commercial. concluded at the end of calendar year 2023 with attended the 2023 ESPYS. a feature on Aulani Wish Week (shown above), highlighting the community-building bene昀椀ts of this wish-granting event where 20 wishes were granted. Magical Disney wishes granted with Make-A-Wish since 1980
57 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING SPOTLIGHT DISNEY AND MAKE-A-WISH CELEBRATE WORLD WISH DAY® Windows on Main Street, U.S.A. Our 150,000th Wish Pixar Wishes Guardians of the Galaxy Premiere Wish Weekend in Paris In April 2023, Disney and Make-A-Wish Mikayla, a talented 16-year-old from Pixar granted special wishes throughout Wishes were granted alongside the launch Disneyland Paris celebrated World Wish Day commemorated granting a remarkable Florida (shown above), was the 150,000th 2023, including one for wish kid Addie of premieres of Guardians of the Galaxy Vol. 3 (shown above) by inviting more than 80 wish 150,000 Disney wishes for children facing child to have a wish granted by Disney and (shown above), who wished to be a voiceover around the globe. At the European Gala at kids and their families from 13 countries to visit critical illnesses and their families. The Make-A-Wish. Mikayla and her family were actor at Pixar. Her special day included a Disneyland Paris and at the World Premiere the park for a magical adventure, including milestone was celebrated on World Wish surprised with the news on World Wish behind-the-scenes studio tour, an animation in Los Angeles (shown above), wish kids joining a special pre-parade event alongside Day—the anniversary of the 昀椀rst wish that Day at Walt Disney World Resort, where demo, meet-and-greets with Pixar directors watched the long-awaited 昀椀nal installation characters like the three Sleeping Beauty good inspired Make-A-Wish—with a 昀椀rst-of-its-kind she was Grand Marshal of the Disney and animators, and a recording studio session of the trilogy, walked the purple carpet, and fairies, Cinderella’s Fairy Godmother, Genie window dedication on Main Street, U.S.A. Festival of Fantasy Parade. She returned during which she recreated a scene from met the stars. from Aladdin, and Mickey Mouse. at Disneyland Resort. Main Street, U.S.A. to Walt Disney World Resort in August to Finding Nemo as Dory. windows have historically been dedicated ful昀椀ll her wish to perform on stage at the Disney Talent Helps Raise Making Music at to people who have made signi昀椀cant Once Upon A Wish Party, singing for First Visit to Tokyo Disney Resort Awareness for Make-A-Wish Hong Kong Disneyland contributions to Disney over the past century. fellow wish kids and their families. After years of delays due to the severity of Freeform’s grown-ish stars Marcus Scribner, After enduring years of treatment, 10-year-old The windows unveiled on World Wish Day her medical condition, 19-year-old wish kid Trevor Jackson, and Diggy Simmons, along wish kid Jarvis was able to share his love of were the 昀椀rst dedicated to a nonpro昀椀t and American Idol Experience Rei was 昀椀nally able to visit Tokyo Disney with other Disney talent, participated in music and drumming at Make-A-Wish Hong represent the special relationship Disney and American Idol’s Disney Night enabled the Resort, just in time for its 40th anniversary videos that helped to raise awareness for Kong’s 25th Anniversary Celebration Party. Make-A-Wish have developed over the past wishes of children to be ful昀椀lled when they and World Wish Day. Rei credits her Make-A-Wish across social media. Jarvis took to the stage and performed a 43 years. The company marked World Wish met all-star judge Luke Bryan, took pictures, enduring positivity during medical mini-concert, inspiring the crowd and Day with celebrations across our businesses spent quality time with him, and stayed to treatments to the promise of one day reminding everyone of the incredible and around the world. watch the live taping. making this special trip. strength and resilience of children with critical illnesses.
58 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING CHILDREN’S HOSPITALS Learn more in our Data & Frameworks Since Walt Disney himself 昀椀rst brought animators to visit hospitalized children, Disney stories have uplifted young people facing serious illnesses. In 2018, Disney announced a global commitment of $100 million to help reimagine the patient experience in children’s hospitals and deliver joy when it’s needed most. Since then, we have directed more than $88 million to this initiative and brought the positive power of Disney stories and characters to children in more than 1,300 children’s hospitals and pediatric places of care around the world, including Using the mobile movie theaters or other hospital-owned more than 900 in 昀椀scal 2023 alone. Creating Memories with Disney Movies We provide a sense of community and comfort when Inspired by the cinema at Disneyland Resort and devices, families can enjoy the latest Disney storytelling patients and their families may not be able to visit designed by renowned Disney Imagineers, Disney’s through the Disney Movie Moments Program, which movie theaters by bringing our stories to them, as well mobile movie theaters offer patients and their provides child life teams at children’s hospitals with as through themed hospital gowns, toy deliveries, care families a place to gather and enjoy a unique access to new movie titles from The Walt Disney packages, and more. We also help transform hospital “in-theater” experience. Studios shortly after theatrical release. In 2023, spaces with imaginative installations like interactive supported by Starlight Children’s Foundations in murals, digital displays, and play spaces to help ease the In celebration of Disney’s 100th anniversary, Disney the U.S., Canada, and Australia, we introduced Disney and longtime nonpro昀椀t collaborator Starlight Movie Moments for the 昀椀rst time outside of the fear and anxiety of a hospital stay and bring joy to ® United States at 75 hospitals in Canada and patients and their families. Children’s Foundation —a nonpro昀椀t dedicated to delivering happiness to seriously ill children and 昀椀ve pediatric places of care in Australia. their families—distributed 21 mobile movie theaters In addition, we provided child life teams at children’s in the U.S. and Canada in 昀椀scal 2023. hospitals with free access to Disney+, and now And, for the 昀椀rst time, mobile movie theaters were reach more than 500 children’s hospitals in more distributed to hospitals outside of North America, than 20 countries worldwide, including France, with 22 units being delivered in places such as Poland, Czech Republic, Portugal, and Greece, Hong Kong (shown above) and Shanghai. which were added in 2023.
59 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING Helping Reimagine the Patient Experience Globally Delivering Joy Through the Power of Disney Characters and Stories In collaboration with Starlight Children’s Foundation, For the 昀椀rst time, Disney delivered 40,000 A global installation expansion plan in our APAC At Korea University Guro Hospital, we opened a play almost 600 hospitals and places of care in the United National Geographic-themed STEM toys and EMEA regions is helping to bring immersive space in collaboration with Make-A-Wish and LG Uplus States received Disney-themed Starlight Hospital and books to hospitalized children across the experiences to patients. (shown above). At Taipei Medical University Hospital, Gowns and Pants, toys, books, and games in 昀椀scal 2023. U.S. to inspire curiosity, exploration, and love In collaboration with The Support Network for we transformed the pediatric 昀氀oor. And at King Since 2018, we have delivered 1.7 million toys and for nature. NANBYO Children of Japan (shown above), Disney Chulalongkorn Memorial hospital in Thailand, we books through Starlight to children in hospitals. Internationally, Disney made May the 4th Japan introduced new experiences to the National provided a complete makeover of the pediatric patient Lucas昀椀lm and Disney, together with Starlight Children’s Star Wars-themed product donations to six Center for Child Health and Development, including learning center. Foundation, debuted new hospital gown designs in pediatric hospitals across Australia and Japan’s 昀椀rst-ever mobile movie theater. Through our long-term relationship with charity 2023. Ahsoka Tano and Din Djarin with Grogu were New Zealand. The special deliveries consisted In China, 昀椀ve new Disney Fun Houses opened at MediCinema and the Institute of Imagination, more added along with a refresh of existing gown designs for of 5,000 premium books, toys, and costumes. children’s hospitals in Hubei, Jiangsu, and Anhui than 40,000 Wonder of Space Mission Play Packs characters Darth Vader, R2-D2, and Chewbacca. The We also sent Disney-themed Starlight Hospital provinces, joining 34 other installations in the were created for hospitals in Disney’s charitable network gowns were unveiled on Wheel of Fortune during its Gowns to international markets including Chinese mainland. across 22 countries and in 18 languages, including Star Wars Galactic Celebration-themed week. France, Japan, Singapore, and Taiwan. Spain, Italy, Germany, Sweden, Denmark, Romania, The Netherlands, Poland, the UK, and Ireland. Since 2021, Disney has collaborated with MediCinema and places of care to create and deliver more than 100,000 Adventure Packs to seriously ill children in hospitals and hospices across the EMEA region.
60 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING DISNEY FUTURE STORYTELLERS Learn more in our Data & Frameworks ~500K Empowering the Next Generation Through Disney Future Storytellers Disney Future Storytellers is Disney’s commitment to empowering the next generation of storytellers and innovators in the media, entertainment, technology, and travel and leisure industries. We want all youth, regardless of background, to have People served by access to rewarding careers. It is important to our future success to have a well-trained workforce that is representative and Disney Future Storytellers respectful of all communities so that we can create successful content and products re昀氀ecting our wide-ranging audiences. grants in 昀椀scal 2023 It all starts with inspiring today’s youth to dream about their future by sparking an interest in storytelling and technology through hands-on experience, STEM, and arts education. We then invest in programs that support essential training and development to help youth build their talents and skills. Finally, we help young adults become who they imagine they can be by breaking down barriers and expanding access to career training, professional networks, and 昀椀nancial support. In 昀椀scal 2023, nearly half a million people were served by Disney Future Storytellers grants. Here are a few highlights: ® Disney continued its more than 20-year support of FIRST , In collaboration with Junior Achievement Bahamas Disney’s American Indian College Fund (the College In honor of Hispanic and Latin American Heritage mentoring 180 students across California and Florida for and The Bahamas Ministry of Youth, Sports, and Culture, Fund) Scholarship Program issues annual scholarships Month, Disney Entertainment commissioned alumni FIRST’s international, project-based robotics competition Disney Cruise Line celebrated the rich traditions of to students attending tribal universities and colleges. from Ghetto Film School to create a short 昀椀lm to celebrate for pre K-12 students. Walt Disney Imagineering (WDI) Junkanoo and hosted a series of virtual, interactive The program provides the College Fund scholars with their Hispanic and Latin American heritage. The 昀椀lm, participated in the FIRST Championship and Innovation workshops with nearly 800 students in Eleuthera. uniquely Disney experiences and access to career Yo Recuerdo/I Remember, debuted on Hulu and was Faire in Houston, where four teams that we sponsored Students were paired with Disney entertainment development opportunities. In 昀椀scal 2023, Disney hosted distributed across Disney Entertainment’s digital platforms, competed. Throughout the event, 50,000 people from professionals to exchange ideas, spark their students and staff from the College Fund—representing including ABC, ABC News, FX, Freeform, Hulu, National around the world attended the FIRST Championship. imaginations, and inspire creativity. Diné, Cocopah, and Chiricahua Apache Nations—at the Geographic, Onyx Collective, and ABC Owned TV Stations. Attendees—including students, faculty, and parents— Walt Disney World Resort for an immersive, multi-day This initiative builds on the multi-year collaboration between stopped by WDI’s booth to experience examples of our site visit that included networking, professional Disney and Ghetto Film School, an award-winning nonpro昀椀t robotics and to connect with Disney Imagineers. development, and exposure to career opportunities. organization that educates, develops, and celebrates the next generation of great storytellers.
61 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING SUPPORTING COMMUNITIES AROUND THE WORLD Learn more in our Data & Frameworks REDUCING FOOD INSECURITY EMPOWERING ADOLESCENT GIRLS PROVIDING DISASTER RELIEF Our Owned Television Stations provide year-round In collaboration with United Way of Mumbai, Disney Following the Maui wild昀椀re, ABC News’ Good Morning support for food organizations, including community food Star in India introduced a new program with the aim to America ampli昀椀ed Hawai’i Community Foundation’s Maui drives and Disney VoluntEARS-led food sorting activities. empower adolescent girls between the ages of 8 and 18 Strong Fund, a special fund spotlighting the Maui Producers of FX’s award-winning hit series The Bear, through a holistic intervention. The program focuses on community, with a call to action to raise funds for their FX, Hulu, and ABC teamed up to call attention to child education, health, livelihood, and community recovery efforts. The Maui Strong Fund raised more than food insecurity during summer months. By working with engagement. In the 昀椀rst year, we served more than $7 million from corporate and individual donations. food banks in New York, Chicago, and Los Angeles, we 5,000 girls at community learning centers and schools. When Türkiye and Syria were ravaged by earthquakes provided approximately 450,000 meals to children and in February 2023, Disney launched a Global Employee families, and talent from The Bear visited each food bank ESPN SUPPORTING ATHLETES OF ALL ABILITIES Contribution Ampli昀椀cation Program. We also joined forces (shown above). Since 2013, ESPN has been the Global Presenting with others to broadcast the Türkiye as One fundraiser. Sponsor of Special Olympics Uni昀椀ed Sports, resulting Disney Türkiye’s Sihirbazlar (“Magicians”) group, an CELEBRATING CHILDREN’S DAY in an increase in participants globally of more than internal social committee, reached out to regional NGOs For Children’s Day, in collaboration with ChildFund Korea, 150%, bringing the number of participants to more to provide immediate aid and VoluntEARS assembled, Disney Korea provided children in orphanages with gift than 1.8 million. In 2023, ESPN served as the global boxed, and delivered aid packages. packages that included Disney-themed school supplies broadcast partner for the Special Olympics World and gifts. Mickey Mouse and Minnie Mouse visited Korea Games in Berlin. Throughout the week, ESPN featured PREPARING EARLY EDUCATION KITS for the 昀椀rst time together. And the Disney Korea of昀椀ce more than 220 hours of live-streaming competition As part of the Save the Children Global Kitting program, and VoluntEARS, with ChildFund Korea and Global Good coverage of sports on ESPN+ and ESPN3. Disney in 昀椀scal years 2022 and 2023, Disney VoluntEARS in Gold Medal winner for Rhythmic Friends, hosted a Chuseok cultural program for children VoluntEARS participated in the iconic torch run and China packed and donated 7,000 newborn, “learn & play,” Gymnastics at 2023 Special from multicultural families, who are often considered an games, and VoluntEARS dedicated more than 1,200 and inclusive education kits with supplies and toys for Olympics World Games in Berlin underrepresented group in Korea. hours of service to the games. children with special needs.
62 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING VOLUNTEERING Learn more in our Data & Frameworks Volunteering is an important and enduring part of our company’s culture and demonstrates how employees and cast members lead with heart. By encouraging and providing volunteering opportunities, our passionate employees can create meaningful experiences; deepen connections to their coworkers, our company, and causes they care about; and build stronger communities. Disney VoluntEARS Through the Disney VoluntEARS program, we encourage employees around the globe to donate COMMEMORATING 40 YEARS OF DISNEY VOLUNTEARS HONORING THE U.S. ARMED FORCES INSPIRING READING THROUGHOUT THE YEAR their time and talents to their local communities. To honor the Disney VoluntEARS program’s 40th Disney VoluntEARS in Southern California volunteered Since 2000, Disney Publishing has donated more than Since the program began in 1983, our employees anniversary, Disney VoluntEARS from Disneyland Resort, with Operation Gratitude, assembling 5,000 care 93 million books to First Book, bene昀椀ting educators, and cast members have collectively contributed more along with their friends, family, community members, packages that were sent to deployed U.S. Service children, and families in low-income communities. As part than 13 million hours of service to their communities and representatives from JMh / Love Anaheim, came Members, children of deployed military, veterans, of our long-standing relationship with First Book, in 2023, worldwide. For example, during the company’s together to beautify Pearson Park in Anaheim, recruit graduates, 昀椀rst responders, wounded heroes, Disney VoluntEARS from Disneyland Resort brought centennial celebration in October 2023, Disney California. This was one of multiple park beauti昀椀cation and caregivers. 40,000 children’s books to families, kids, and educators to VoluntEARS around the world participated in service projects that took place throughout the summer. The Disney SALUTE veteran Business Employee inspire reading through the summer months. In addition, projects as a way to give back, bringing impact to local Resource Group made some magic for Harry Porrata cast members from the HOLA Readers program—who communities where we live and work. SUPPORTING THE MARINE TOYS FOR TOTS PROGRAM Doria, a Guest Experience Manager at Disney’s Animal visit students at Orange Grove Elementary School each Additionally, the Disney VoluntEARS Grants program Disney’s relationship with the Marine Toys for Tots Kingdom and a Master Sergeant in the U.S. Air Force year to host learning opportunities, bilingual story time, allows eligible employees to direct donations from the Program began in 1947, when Walt Disney and his Reserve, while he was on an extended deployment to and career days— joined the event to read stories in both company to quali昀椀ed nonpro昀椀ts of their choosing as a animators designed the original Toys for Tots train Southwest Asia. SALUTE led a drive to collect food and English and Spanish to children throughout the morning bene昀椀t for the time they spend volunteering. logo that is still used today. Since then, Disney has hygiene products for Doria and his Air Force unit to (shown above). helped Toys for Tots bring toys to millions of children help boost their morale while overseas (shown above). Disney VoluntEARS also joined Blue Star Families to in need during the holiday season. As part of the The cast member response was impressive and excess host the Eustis Youth Book Bash at Joint Base Langley- Disney Ultimate Toy Drive, Disney collected and donations were shared with an Orlando-based Eustis, Virginia. The event featured Disney VoluntEARS donated more than 200,000 toys for Toys for Tots organization that supports a home where military who read to military children, and Disney donated more during the 2022 holiday campaign in 昀椀scal 2023. The and veterans’ families can stay at no cost while a loved than 3,000 books to military dependents. effort was supported cross-company by shopDisney, one is receiving medical treatment. Disney stores, Disneyland, Walt Disney World, and across Studios and Disney channels.
63 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks Data & Frameworks We measure year-over-year performance of certain metrics and include responses to select third-party framework indicators to help our stakeholders 昀椀nd the information that is important to them In This Section 64 OVERVIEW 65 FISCAL 2023 DATA TABLE 73 SASB INDEX 78 TCFD INDEX 79 SDG INDICATORS An image of World of Frozen, which opened November 16, 2023 at Hong Kong Disneyland Resort
64 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS OVERVIEW We believe disclosure frameworks are helpful Select Policies & Practices in providing our stakeholders with relevant and Disney is committed to a number of policies decision-useful information. As such, we regularly and practices that promote the thoughtful monitor existing and emerging frameworks to inform and ethical operation of our businesses. our sustainability practices and reporting. We recognize third-party frameworks are quickly evolving and we are ENVIRONMENT evaluating which frameworks and disclosures will be • 2019 Emissions Veri昀椀cation helpful to stakeholders in the future. As it relates to 昀椀scal • 2022 Emissions Veri昀椀cation 2023, we currently align our disclosures to the following • 2023 Emissions Veri昀椀cation frameworks: the Sustainability Accounting Standards • 2030 Environmental Goals White Paper Board (SASB), the Task Force on Climate-related • CDP Climate Change Survey Response Financial Disclosure (TCFD), and the United Nations • Environmental Policy Sustainable Development Goals (SDGs). • Live Animals in Entertainment Policy • Management of Chemicals in Consumer Products • Natural Climate Solutions White Paper • Paper Sourcing and Use Policy Learn more about our company and our social SOCIAL and environmental responsibility efforts: • 2022 EEO-1 TheWaltDisneyCompany.com • 2022 Modern Slavery Statement • 2023 Diversity Dashboard Impact.Disney.com • 2023 Pay Ratio Disclosure • Charitable Giving Guidelines View our Annual Report on Form 10-K • Con昀氀ict Minerals Policy for the year ended September 30, 2023, • Human Rights Policy and other publicly 昀椀led documents: • International Labor Standards Program Manual • Forced Labor Supplement Guide Investor Relations Website • Nutrition Guidelines • Permitted Sourcing Countries See more policies and practices: • Privacy Center • Smoking in Movies ESG Reporting Center • Supply Chain Code of Conduct GOVERNANCE • Anti-Corruption Policy • Anti-Piracy Policy • Global Tax Strategy Statement • Information Security Management System • Political Giving & Participation in the Formulation of Public Policy • Standards of Business Conduct
65 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS FISCAL 2023 DATA TABLE1 Not Reported (NR) 2 Environmental Sustainability 2023 2022 2021 2020 2019 2023 2022 2021 2020 2019 EMISSIONS (METRIC TONS CO e)3 3 2 EMISSIONS (METRIC TONS CO e) 2 4, 5 5, 8 Scope 1 Emissions 993,347 901,714 503,221 614,971 909,382 Scope 3 Emissions In Progress 10,637,943 NR NR 9,243,076 Stationary Fuel 170,926 181,084 NR NR NR 9, 10, 11, 12 Category 1 Purchased Goods and Services In Progress 6,050,917 NR NR 4,242,921 Mobile Fuel 793,721 696,695 NR NR NR Category 2 Capital Goods9, 11 In Progress 552,929 NR NR 630,302 Refrigerants, Livestock, Other 28,700 23,934 NR NR NR Category 3 Fuel- and In Progress 525,322 NR NR 458,041 11, 13 4, 5 Energy-Related Activities Scope 2 Emissions (location-based) 782,066 702,062 675,984 714,874 913,359 4, 5, 6 Category 4 Upstream Transportation In Progress 369,196 NR NR 231,425 Scope 2 Emissions (market-based) 727,414 679,506 687,042 681,456 898,696 10, 14 and Distribution Electricity 686,441 642,244 NR NR NR 15 Category 5 Waste Generated in Operations In Progress 158,723 NR NR 207,349 Chilled Water, Hot Water, Other 40,972 37,262 NR NR NR Category 6 Business Travel9, 14 In Progress 183,080 NR NR 236,265 4, 5 Total Scope 1 & 2 Emissions (location-based) 1,775,413 1,603,776 1,179,205 1,329,845 1,822,741 11, 14 Category 7 Employee Commuting In Progress 449,861 NR NR 587,261 4, 5, 6 Total Scope 1 & 2 Emissions (market-based) 1,720,761 1,581,220 1,190,263 1,296,427 1,808,078 Category 8 Upstream Leased Assets9 In Progress 5,084 NR NR 10,780 Retired Carbon Credits6, 7 803,744 801,077 410,120 470,209 860,620 Category 9 Downstream Transportation In Progress NR NR NR NR 4, 6, 7 16 Net Emissions (market-based) 917,017 780,143 780,143 826,218 947,458 and Distribution Category 10 Processing of Sold Products17 In Progress NR NR NR NR 14 Category 11 Use of Sold Products In Progress 4,628 NR NR 9,393 Category 12 End-of-Life Treatment In Progress 65,222 NR NR 15,598 of Sold Products9, 10, 12 18 Category 13 Downstream Leased Assets In Progress 77,697 NR NR 81,716 9, 11, 12, 14, 19, 20 Category 14 Franchises In Progress 2,156,653 NR NR 2,486,999 Category 15 Investments9 In Progress 38,631 NR NR 45,026
66 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS FISCAL 2023 DATA TABLE1 (continued) Not Reported (NR) 2 Environmental Sustainability (continued) 2023 2022 2021 2020 2019 2023 2022 2021 2020 2019 ENERGY Operational Waste Diverted 148,793 125,945 85,283 90,480 145,271 26 21 (Company) (U.S. Tons) Total Energy (MWh) 6,444,227 5,727,672 3,907,990 4,438,061 5,962,270 Total Electricity (MWh) 2,150,246 1,978,499 NR NR NR Percentage of Operational Waste Diverted 58% 56% 60% NR NR from Land昀椀ll and Incineration 22 27 Percentage Grid Electricity 33% 35% 48% 42% NR (Parks, Resorts, and Cruise Line) Total Zero Carbon Electricity (MWh)23 792,866 NR NR NR NR Operational Waste Sent to Land昀椀ll 84,714 80,784 45,059 NR NR (Parks, Resorts, and Cruise Line) (U.S. Tons)27 Zero Carbon Electricity from Grid (MWh) 584,323 NR NR NR NR 28 Renewable Electricity from 49,948 100,000 NR NR NR WATER (BILLIONS OF GALLONS) Unbundled RECs (MWh) Total Water Consumption 9.41 8.00 6.71 NR NR Renewable Electricity from Utility Green 157,115 118,145 NR NR NR Potable Water Consumed 7.26 6.16 5.09 4.99 6.53 Power Programs (MWh) Renewable Electricity from Owned Solar 1,480 983 NR NR NR Non-Potable Water Consumed 2.15 1.84 1.62 NR NR (MWh) 25, 29 SUSTAINABLE DESIGN 23 Percentage Zero Carbon Electricity 37% 34% 30% NR NR Percentage of Construction Waste Diverted from 90% 95% 96% NR NR 24 Percentage Renewables 5.5% 4.4% 5.3% 7.0% NR Land昀椀ll and Incineration Renewable Fuel (MWh) 145,549 33,015 NR NR NR Construction Waste Generated (U.S. Tons) 89,925 100,536 62,332 NR NR 25 Construction Waste Sent to Land昀椀ll (U.S. Tons) 8,963 4,997 2,183 NR NR WASTE Percentage of Operational Waste Diverted 61% 58% 61% 60% 57% Construction Waste Diverted (U.S. Tons) 80,962 95,538 60,148 NR NR from Land昀椀ll and Incineration (Company)26 MATERIALS Operational Waste Generated 244,363 215,423 138,785 152,048 252,744 Facilities that participate in > 50% NR NR NR NR (Company) (U.S. Tons)26 Higg Index or maintain a sustainable Operational Waste Sent to Land昀椀ll 92,232 87,190 53,248 59,268 103,115 manufacturing certi昀椀cation30 (Company) (U.S. Tons)26
67 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS FISCAL 2023 DATA TABLE1 (continued) Not Reported (NR) Social Impact 2023 2022 2021 2020 2019 2023 2022 2021 2020 2019 CHARITABLE GIVING VOLUNTEERING Charitable Giving $86.1 $97.1 $87.1 $80.4 $107.0 34 VoluntEARS Hours 483,600 480,000 341,500 321,700 612,300 31 (cash contributions, in millions) Charitable Giving $149.0 $136.2 $206.6 $252.7 $231.2 (in-kind donations, in millions)32 Total Charitable Giving $235.1 $233.3 $293.7 $333.1 $338.2 31, 32 (cash and in-kind donations, in millions) Charitable Giving to Programs Supporting $145.3 $140.3 $153.8 NR NR Underrepresented Communities 31, 32, 33 (cash and in-kind donations, in millions) Workforce 2023 2022 2021 2020 2019 2023 2022 2021 2020 2019 35 EMPLOYMENT & EMPLOYMENT STATUS TRAINING, DEVELOPMENT, AND COMPETITIVE PAY Global Employees36, 37 225,000 220,000 190,000 203,000 224,000 Trainings Offered (unique)38, 39 22,800 22,100 20,000 24,000 13,700 Casual Seasonal (global)36 7% 7% 5% 1% 7% 38 Number of Trainings Taken 2,100,000 2,200,000 2,050,000 1,590,000 1,600,000 36 Casual Ongoing (global) 16% 15% 16% 19% 18% Median Wage Earnings for U.S. Disney $19/hour $17.50/hour $17/hour $17/hour NR 40 Full-Time (global)36 77% 78% 79% 80% 75% Experiences Hourly Employees Percentage of Employees Covered by 55% 53% 54% 54% 50% Collective Bargaining Agreements (U.S.)
68 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS FISCAL 2023 DATA TABLE1 (continued) 35, 41, 42, 43, 44 Workforce Representation 2023 2022 2021 2020 2019 2023 2022 2021 2020 2019 OVERALL WORKFORCE MANAGER Women (global) 51.2% 50.9% 50.3% 50.9% 50.9% Women (global) 45.0% 44.5% 43.3% 42.8% 42.6% People of Color (U.S.) 46.1% 46.7% 46.3% 46.1% 45.6% People of Color (U.S.) 33.0% 32.0% 30.2% 29.3% 29.3% Asian (U.S.) 7.4% 7.4% 7.4% 7.3% 7.2% Asian (U.S.) 10.9% 10.8% 10.3% 10.0% 10.1% Black or African American (U.S.) 8.0% 8.1% 8.6% 8.4% 8.4% Black or African American (U.S.) 5.6% 5.6% 5.6% 5.2% 5.0% Hispanic or Latino (U.S.) 27.3% 27.9% 27.0% 27.1% 26.7% Hispanic or Latino (U.S.) 13.4% 12.7% 11.7% 11.6% 11.8% Native American or Alaskan Native (U.S.) 0.3% 0.3% 0.3% 0.3% 0.3% Native American or Alaskan Native (U.S.) 0.3% 0.3% 0.3% 0.2% 0.2% Native Hawaiian or Paci昀椀c Islander (U.S.) 0.7% 0.6% 0.6% 0.7% 0.7% Native Hawaiian or Paci昀椀c Islander (U.S.) 0.5% 0.5% 0.4% 0.4% 0.4% White (U.S.) 45.4% 47.3% 50.9% 51.1% 51.5% White (U.S.) 64.5% 65.6% 67.8% 69.3% 69.3% Two or More Races (U.S.) 2.5% 2.4% 2.3% 2.4% 2.3% Two or More Races (U.S.) 2.2% 2.1% 1.8% 1.8% 1.8% Not Disclosed (U.S.) 8.5% 5.9% 2.7% 2.7% 2.9% Not Disclosed (U.S.) 2.5% 2.3% 2.0% 1.3% 1.4% EXECUTIVE BELOW MANAGER Women (global) 45.6% 45.5% 43.3% 41.8% 40.9% Women (global) 52.4% 52.2% 51.9% 52.7% 52.8% People of Color (U.S.) 28.5% 27.5% 24.7% 22.5% 21.2% People of Color (U.S.) 48.9% 50.0% 50.0% 49.8% 49.3% Asian (U.S.) 11.5% 11.1% 10.2% 9.6% 9.0% Asian (U.S.) 6.6% 6.7% 6.8% 6.8% 6.6% Black or African American (U.S.) 7.0% 6.8% 6.0% 4.9% 4.4% Black or African American (U.S.) 8.5% 8.5% 9.3% 9.0% 9.1% Hispanic or Latino (U.S.) 7.4% 7.1% 6.3% 6.1% 6.1% Hispanic or Latino (U.S.) 30.3% 31.3% 30.5% 30.4% 30.1% Native American or Alaskan Native (U.S.) 0.1% 0.2% 0.2% 0.3% 0.2% Native American or Alaskan Native (U.S.) 0.3% 0.3% 0.3% 0.3% 0.3% Native Hawaiian or Paci昀椀c Islander (U.S.) 0.3% 0.3% 0.2% 0.2% 0.2% Native Hawaiian or Paci昀椀c Islander (U.S.) 0.7% 0.7% 0.7% 0.7% 0.7% White (U.S.) 68.8% 69.9% 73.3% 76.1% 77.1% White (U.S.) 41.4% 43.3% 47.2% 47.2% 47.5% Two or More Races (U.S.) 2.2% 2.1% 1.8% 1.4% 1.3% Two or More Races (U.S.) 2.5% 2.5% 2.5% 2.5% 2.4% Not Disclosed (U.S.) 2.7% 2.3% 1.9% 1.4% 1.6% Not Disclosed (U.S.) 9.7% 6.6% 2.9% 3.0% 3.2%
69 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS FISCAL 2023 DATA TABLE1 (continued) Not Reported (NR) 35, 41, 43, 44 Content Representation 2023 2022 2021 2020 2019 2023 2022 2021 2020 2019 45 46 SCRIPTED TELEVISION AND FILM NEWS AND SPORTS DIRECTORS ON AIR People of Color 45.5% 42.0% 39.0% 33.5% NR People of Color 42.2% 42.1% 40.7% 39.6% NR Women 41.7% 45.1% 42.2% 40.3% NR Women 33.9% 34.3% 34.4% 33.4% NR SERIES REGULARS / LEADS BEHIND THE CAMERA People of Color 50.8% 49.1% 47.0% 45.4% NR People of Color 33.2% 32.4% 31.2% 29.2% NR Women 44.1% 46.7% 47.3% 45.9% NR Women 38.8% 38.2% 38.2% 38.6% NR PRODUCERS People of Color 27.5% 24.9% 22.9% 22.8% NR Women 37.6% 37.1% 37.4% 35.3% NR WRITERS People of Color 38.4% 39.0% 33.2% 31.4% NR Women 46.2% 48.4% 42.7% 42.1% NR
70 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS FISCAL 2023 DATA TABLE1 (continued) Not Reported (NR) Supply Chain 2023 2022 2021 2020 2019 2023 2022 2021 2020 2019 47, 48 49, 50 FACILITY FOOTPRINT REMEDIATION Aggregate Number of Facilities Manufacturing 43,500 44,000 43,700 43,300 42,500 Percentage of Audits with Findings Identi昀椀ed for Remediation Disney-Branded Products During the Fiscal Year Child Labor < 1% < 1% 1% < 1% 1% Total Number of Countries 99 106 103 99 101 Involuntary Labor < 1% < 1% < 1% < 1% 1% Number of Countries with 1% or Less of 83 90 87 86 88 Coercion and Harassment < 1% < 1% < 1% < 1% < 1% Total Facilities Non-Discrimination < 1% < 1% < 1% < 1% 1% FACILITY FOOTPRINT: COUNTRY DATA47, 48 Association 1% < 1% < 1% < 1% 1% Number of Facilities Manufacturing Disney-Branded Products by Country: # (% of total) Health and Safety: Factory 85% 85% 85% 87% 85% China 12,950 (30%) 12,510 (28%) 12,070 (28%) 11,640 (27%) 11,210 (26%) Health and Safety: Dormitory 2% 2% 2% 2% 3% Japan 8,170 (19%) 8,110 (18%) 8,210 (19%) 8,050 (19%) 7,960 (19%) Compensation: Minimum Wage 2% 2% 4% 5% 6% USA 5,750 (13%) 5,630 (13%) 5,540 (13%) 5,470 (13%) 5,200 (12%) Compensation: Overtime Wage 4% 3% 5% 7% 10% South Korea 1,970 (5%) 2,100 (5%) 2,120 (5%) 2,090 (5%) 1,900 (4%) Compensation: Overtime Hours 70% 68% 70% 71% 68% Brazil 1,320 (3%) 1,570 (4%) 1,510 (4%) 1,460 (3%) 1,520 (4%) Compensation: Social Bene昀椀ts 64% 63% 64% 65% 63% Taiwan 1,260 (3%) 1,270 (3%) 1,360 (3%) 1,340 (3%) 1,300 (3%) Protection of the Environment 18% 22% 24% 28% 30% India 1,240 (3%) 1,340 (3%) 1,240 (3%) 1,120 (3%) 1,100 (3%) Other Laws 14% 15% 17% 20% 22% Italy 1,030 (2%) 1,200 (3%) 1,290 (3%) 1,380 (3%) 1,370 (3%) Subcontracting 1% < 1% 1% 1% 2% Turkey 870 (2%) 960 (2%) 880 (2%) 780 (2%) 670 (2%) Monitoring and Compliance 5% 4% 4% 5% 6% France 870 (2%) 850 (2%) 870 (2%) 920 (2%) 930 (2%) Publication 2% 2% 1% 2% 3% United Kingdom 750 (2%) 770 (2%) 780 (2%) 880 (2%) 930 (2%) Portugal 740 (2%) 720 (2%) 750 (2%) 870 (2%) 810 (2%) FACILITY AUDITS49, 50 Vietnam 580 (1%) 560 (1%) 550 (1%) 1% or less 1% or less Percentage of Supplier Facilities Audited 37% 35% 34% 32% NR Germany 480 (1%) 490 (1%) 520 (1%) 610 (1%) 640 (2%) Percentage of Audits Conducted by 97% 97% 96% 94% NR a Third-Party Auditor Poland 460 (1%) 500 (1%) 530 (1%) 1% or less 1% or less Spain 460 (1%) 450 (1%) 470 (1%) 1% or less 1% or less All Other Facilities (in countries with 4,600 (10%) 4,970 (11%) 5,010 (10%) 6,690 (15%) 6,960 (16%) < 1% of total facilities)
71 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS FISCAL 2023 DATA TABLE1 (continued) Supply Chain (continued) 52 Healthy Living 2023 2022 2021 2020 2019 2023 2022 2021 2020 2019 51 Percentage of Disney-Licensed Wholesale Food Sales Dedicated to Everyday Foods that Meet Our Nutrition Guidelines SUPPLIER DIVERSITY Total Spend with Minority, Woman, Disabled, $1,054.1 $803.6 $449.0 $438.7 $590.8 Global Meets Meets Meets 84% Meets U.S. Veteran, Service-Disabled U.S. Veteran, 85% 85% 85% 85% U.S. Military Spouse, and LGBTQIA+-owned Target Target Target Target Business Enterprises (in millions) North America Meets Meets Meets Meets Meets 85% 85% 85% 85% 85% Target Target Target Target Target Footnotes General available in calculating carbon credit retirements, total emissions, and 10 Hybrid methodology uses a combination of supplier-speci昀椀c 18 Site-speci昀椀c methodology involves identifying site-speci昀椀c fuel 1 Disney’s 昀椀scal year ends on the Saturday closest to September 30. net emissions. Scope 2 emissions (market-based) include emission activity and/or emission data (where available) and secondary and electricity, and applying the appropriate emission factors. reductions attributed to utility green power purchases, power data to 昀椀ll the gaps. 19 Franchise-speci昀椀c methodology involves collecting site-speci昀椀c purchase agreements, and unbundled energy attribute certi昀椀cates. 11 Average data methodology estimates emissions for goods and activity data or Scope 1 & 2 emissions data from franchisees. Environmental Sustainability Our approach to carbon credits can be found in our Natural Climate services by collecting data on the mass (e.g., kilograms or pounds) or 20 Asset-speci昀椀c methodology involves collecting asset-speci昀椀c 2 Some previously published environmental data have been Solutions White Paper. We will have achieved our 2030 “net zero other relevant units of goods or services purchased, and multiplying (e.g., site-speci昀椀c) fuel and energy use data, or Scope 1 & 2 restated to re昀氀ect corrections, updates to methodology, and/or emissions” goal when “net emissions,” as de昀椀ned above, equals 0. by the relevant secondary (e.g., industry average) emission factors emissions data from individual assets. changes in emission factors. 7 Carbon credits are from projects developed according to (e.g., average emissions per unit of good or service). 21 Total energy includes electricity, natural gas, chilled water, hot water, 3 Greenhouse Gas Emissions (GHG) are measured and calculated recognized standards (e.g., Climate Action Reserve, Veri昀椀ed 12 Average product methodology involves estimating emissions for steam, compressed air, renewable energy, and fuels. Fiscal 2019 according to the principles in the World Resources Institute and Carbon Standard, Gold Standard) and are retired annually. All goods by collecting data on the mass or other relevant units of through 昀椀scal 2021 data exclude energy from Productions. the World Business Council for Sustainable Development credits are veri昀椀ed by accredited third-party reviewers. goods purchased and multiplying by relevant secondary (e.g., Greenhouse Gas Protocol’s “A Corporate Accounting and Reporting 8 Scope 3 emissions calculations follow guidance provided by the industry average) emission factors (e.g., average emissions per unit of 22 Percentage grid electricity is purchased electricity consumption Standard, 2004 Revised Edition” (“GHG Protocol”). GHG Protocol. In many instances, these emissions calculations are good). divided by total energy consumption 4 The boundary for Disney’s GHG emissions reporting includes based on estimated and extrapolated data and rely on third-party 13 Fuel-based methodology involves determining the amount of fuel 23 We de昀椀ne zero carbon electricity as any type of electricity owned and operated assets (such as theme parks & resorts, Disney emission factor databases and industry averages. We expect to consumed (i.e., Scope 1 & 2 emissions of transport providers) and generation that does not generate GHGs, such as solar, wind, Cruise Line, and commercial spaces), leased assets (such as of昀椀ce make continual improvements to Scope 3 estimates over time, applying the appropriate emission factor for that fuel. geothermal, nuclear, and large-scale hydropower. Percentage zero locations), as well as Productions (including feature 昀椀lms, television, including updates to assessments of business activities and activity 14 Distance-based methodology involves determining the mass, carbon electricity is zero carbon electricity consumption divided theatricals, and sporting events). Direct CO emissions from boundaries, and improvements in input data and emission factors. distance, and mode of each transportation activity, then by total electricity consumption. 2 As a result of current data availability, methodologies, and business 24 Percentage renewables is renewable energy consumption biogenic fuels are not included in the Scope 1 totals. They are as processes, the most recent Scope 3 emissions data are reported for applying the appropriate vehicle-distance, mass-distance, or follows: Fiscal 2019: 29,146 MT CO e; Fiscal 2020: 16,799 MT passenger-distance emission factor for the vehicle used. divided by total energy consumption. Renewable energy 2 the previous 昀椀scal year (and thus are reported for 昀椀scal 2022 as consumed includes renewable fuels and renewable electricity COe; Fiscal 2021: 22,662 MT CO e; Fiscal 2022: 4,890 MT CO e; 2 2 2 the most recent available data for this report). Scope 3 emissions 15 Waste-type speci昀椀c methodology involves using emission factors that we produce or purchase and match with Renewable Fiscal 2023: 36,393 MT CO e. 2 are part of Disney’s science-based target that was validated by SBTi. for speci昀椀c waste types and waste treatment methods. Energy Certi昀椀cates (RECs) or Guarantees of Origin (GOs). 5 A third-party validator has provided limited assurance of our In order to monitor progress against this target, 昀椀scal year 2019 is 16 Emissions within this category were evaluated and determined The renewable portion of the electricity grid mix for which we scope 1 & 2 GHG emissions since 昀椀scal 2019, and scope 3 GHG used as the baseline year and hence data for 昀椀scal 2019 is not to be relevant. Activities identi昀椀ed as downstream do not possess RECs or GOs is not included in this calculation. emissions for 昀椀scal 2019 and 昀椀scal 2022. Please see the reported; data for 昀椀scal years 2020 and 2021 will not be reported. transportation and distribution do not result in signi昀椀cant “Document Center” at the bottom of our ESG Reporting website for 9 Spend-based methodology estimates emissions for goods and Scope 3 emissions for the company. 25 Waste diverted includes waste prevention, donations, recycling, Emissions Veri昀椀cation statements. services by collecting data on the economic value of goods and compost, anaerobic digestion, and thermal waste-to-energy. Total 6 We de昀椀ne “net emissions” and “net zero emissions” for our 2030 services purchased and multiplying that by relevant secondary 17 Emissions within this category were evaluated and determined not waste generated includes diverted waste, waste sent to land昀椀ll, and goals as follows: Scope 1 emissions + Scope 2 emissions (market- (e.g., industry average) emission factors (e.g., average emissions to be relevant. The company does not have any activities that it incineration without energy recovery. Incineration without energy based) – carbon credits. Market-based emissions are used where per monetary value of goods). characterizes as intermediate goods. recovery is not counted in total waste sent to land昀椀ll or total waste diverted—thus the two do not sum to total waste generated.
72 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS FISCAL 2023 DATA TABLE1 (continued) Footnotes 26 For total company operational waste data, facilities include theme and protected communities varies by organization and we include 41 Headcount not reported in Women includes Men, Nonbinary 48 Facility footprint data include all facilities authorized to parks & resorts, Disney Cruise Line, ESPN, enterprise-owned grants to organizations where a percentage of its services reaches (where collected), and Non-Disclosed. manufacture Disney-branded products at any point during commercial and of昀椀ce spaces, and Pixar. Excluded are all leased underrepresented and protected communities. If the organization 42 Headcount excludes dailies, freelancers, contractors, casual seasonal, the 昀椀scal year. With respect to TFCF intellectual property, properties, Disney Stores and Distribution Centers, TV stations, and spends a majority of its efforts on one or more underrepresented or interns, and domestic Disney employees not paid in the last 60 days. as contracts are newly executed, renewed, or amended with all construction materials. protected community, we count the entire grant; if the organization Domestic counts exclude Disney Cruise Line Shipboard. Percentages respect to the manufacturing of products, the facilities 27 The boundary for this metric is Walt Disney World, Disneyland does not spend a majority, we count a proration of the grant. We for women based on global full- and part-time headcount. producing such goods fall under the purview of the Disney Resort, Disneyland Paris, and Disney Cruise Line. rely on each organization’s self-reported percentages regarding Percentages for People of Color include U.S.-based full- and part- ILS Program and are included in the facility footprint data. 28 The boundary for Disney’s water consumption includes owned and communities served. On a sample basis, we validate the percentages time employees only. People of Color includes employees who are Aggregate facility data and country facility data are operated assets (theme parks & resorts, Disney Cruise Line, owned that we report. Asian American, Black or African American, Hispanic or Latino, approximate and rounded. commercial and of昀椀ce spaces, Studios, and ESPN). Water consumption 34 Disney VoluntEARS data include hours logged by Disney Native American or Alaskan Native, Native Hawaiian or Paci昀椀c 49 Disney uses the World Bank’s Governance Indicators as the from Disney Stores and leased assets is excluded. Water data for employees and are rounded. Islander, or Two or More Races. primary resource for identifying and comparing areas of risk Shanghai Disney Resort were not included in data prior to 昀椀scal 2021. 43 “Executive” includes employees at the Director level and above. and determining where to focus our monitoring resources 29 Construction diversion rate includes data from annual facility asset Workforce & Representation “Manager” includes employees at Manager levels. “Below Manager” and requirements. Please refer to our Permitted Sourcing planning construction projects and construction for new assets that 35 Employee statistics generally re昀氀ect our employment base at the includes employees that do not meet Executive or Manager criteria. Countries Policy. became operational in the reporting year, in the U.S. and Europe only. end of each 昀椀scal year. In 昀椀scal 2021 and prior, Twenty-First Century Fox (TFCF) Directors 50 Fiscal 2023 supplier audit data include suppliers beyond Tier 1. 30 Only includes facilities utilized by vendors to manufacture Disney- 36 Headcount excludes dailies, freelancers, contractors, and domestic were included in Manager. Fiscal years prior to 2023 included only Tier 1 suppliers. The branded products for U.S. Disney stores, U.S. Theme Park Disney employees not paid in the last 60 days. 44 Content Representation headcount not reported in People of Color Disney ILS Program works toward ongoing and sustainable Merchandise, and disneystore.com. The Higg Index is a suite of tools includes White and Non-Disclosed. improvement in working conditions at facilities producing for the measurement of value chain sustainability. The Higg Facility 37 Employee numbers are rounded to the nearest thousand. 45 Data are limited to content developed by Disney and exclude Disney-branded products. All Code of Conduct violations Environmental Module (Higg FEM) tool assesses environmental 38 Learning-related data are approximate and rounded. Data re昀氀ect Daytime, unscripted, global content developed in region, and Star. identi昀椀ed in active facilities as the result of audits or impacts of product manufacturing at facilities. courses offered through our top learning platforms: D Learn, Data are not available for 昀椀scal 2019. Fiscal 2023 data consist of: assessments must be corrected or remediated within the time Harvard Spark, Harvard ManageMentor, and Harvard Leading Edge. Studios data (which includes Walt Disney Pictures, Walt Disney periods and in the manner established by the Disney ILS D Learn data represent all employees, excluding Pixar and contract Animation Studios, Pixar, Marvel Studios, Lucas昀椀lm, 20th Century Program as a condition of continued use of the facility for the Social Impact workers for all years and Hulu employees prior to 昀椀scal 2021. Data Studios, and Searchlight Pictures), re昀氀ecting a slate of 42 content production of Disney-branded products. 31 Charitable cash contributions include company-directed charitable incorporate both required and non-required courses, including 昀椀lms and consisting of all content titles (episodic, 昀椀lm, and series) 51 Supplier diversity data include Tier 1 spend for all years shown, cash donations, which includes contributions made by the Disney online courses, orientations, in-person classes, and on-demand greater than 1 hour in total length; and Disney Entertainment plus Tier 2 spend for 昀椀scal year 2023, with 昀椀rms that have Conservation Fund, as well as employee-directed Matching Gifts content. Participants can attend more than one course and may Television data (which include 20th Television, ABC Signature, obtained certi昀椀cation from a third-party agency as being at grants and Disney VoluntEARS Grants. view online content more than once, depending on their ABC Entertainment, Disney Branded Television, Freeform, FX, Hulu least 51% owned, controlled, and operated by a Person of Color, 32 In-kind support refers to noncash contributions comprising tangible individual needs. Originals, National Geographic, and ONYX Collective), re昀氀ecting a woman, disabled person, veteran, service-disabled veteran, items or non-tangible support. Donations may include, but are not 39 Data represent the number of unique courses offered. Prior to 昀椀scal slate of 77 episodic scripted series. veteran spouse, or LGBTQIA+ person. In 昀椀scal 2023, Tier 1 limited to, estimated values for merchandise, theme park tickets, food, 2022, this metric measured the number of scheduled classes of a 46 News and Sports Representation percentages include U.S.-based spend was $817.8 million and Tier 2 spend was $236.3 million. public service announcements (PSAs), character/talent appearances, unique course. Methodology was updated to better re昀氀ect unique executive, project hire, and full- and part-time employees. Data We validate diverse status through certi昀椀cation compliance and other noncash charitable support. Due to differences in courses offered vs. courses consumed. exclude contingent workers, student programs, daily employees, using WBENC, NMSDC, Department of Veterans Affairs, distribution, viewership, programming, availability, pricing, and seasonal employees. NGLCC, and Disability:IN. marketplace demand, and other variables, PSAs are valued differently 40 Employees earn minimum wage or higher. Almost all hourly across our media platforms. For example, in some cases, PSAs are full-time and part-time nontipped employees in our U.S. Disney Healthy Living valued based on an average sales price for the time period. In other Experiences business earn a base rate of $17/hour or more, Supply Chain 52 Healthy Living licensing results do not include TFCF cases, the value is based on an average sponsor value across a daypart excluding Walt Disney World College Program participants 47 The supply chain for Disney-branded products experiences routine businesses prior to 昀椀scal 2022. rotation. Therefore, we do not use a single method to value PSAs. (this program is not comparable to other employment 昀氀uctuations in active facilities. In any given year, a signi昀椀cant number opportunities, as it includes other bene昀椀ts such as housing and of new facilities may become authorized to produce Disney-branded 33 Charitable giving that we report includes grants directed transportation), Disney Stores in select regions, and temporary products, which complicates any year-to-year comparison. In 昀椀scal toward historically underrepresented and protected communities, daily hires. Median earnings for hourly employees are based on 2023, the facility count shown includes approximately 1,600 beyond including Asian American & Paci昀椀c Islander, Black & African total earnings for total hours paid and include the impact of Tier 1 that are subject to the purview of the Disney International American, Hispanic & Latino, Native American & Indigenous, overtime, shift premiums, and gratuities. This excludes the value Labor Standards (ILS) program. LGBTQIA+, People with Disabilities, veterans, and women of bene昀椀ts for eligible employees. communities. The percentage of services reaching underrepresented
73 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS SASB INDEX The Sustainability Accounting Standards Board (SASB) Standards, now part of the International Financial Reporting Standards (IFRS) Foundation, provides industry-speci昀椀c standards to guide the disclosure of sustainability information by companies to their investors. The following index maps our disclosures to certain SASB indicators. Given our broad array of businesses that span multiple industries around the globe, we have focused this year’s reporting on the recommended indicators for the “Media & Entertainment” and “Internet Media & Services” industries. Where relevant, we also highlight select information relevant to the “Leisure Facilities,” “Hotels & Lodging,” “Restaurants,” “Cruise Lines,” “Apparel, Accessories, and Footwear,” and “Toys & Sporting Goods” industries. As our businesses continue to grow and evolve, we expect to advance and re昀椀ne our disclosures over time. Metrics and disclosures are reported on an enterprise-wide level, unless otherwise indicated. TOPIC ACCOUNTING METRIC(S) LOCATION/RESPONSE SASB CODE GREENHOUSE GAS EMISSIONS Gross Global Scope 1 emissions • Fiscal 2023 Data Table & Data Table Footnotes, pp. 65, 71–72 TR-CL-110a.1 Discussion of long-term and short-term strategy or • 2030 Environmental Goals White Paper TR-CL-110a.2 plan to manage Scope 1 emissions, emissions • 2023 CDP Climate Change Survey Response reduction targets, and an analysis of performance • Emissions, pp. 42–45 against those targets ENERGY MANAGEMENT (1) Total energy consumed, • (1, 2, 3) Fiscal 2023 Data Table & Data Table Footnotes, pp. 66, 71 TC-IM-130a.1; (2) percentage grid electricity, and SV-LF-130a.1; (3) percentage renewable SV-HL-130a.1; FB-RN-130a.1 WATER MANAGEMENT (1) Total water withdrawn, • (1, 2) Fiscal 2023 Data Table & Data Table Footnotes, pp. 66, 72 TC-IM-130a.2; (2) total water consumed; percentage of each in • We are disclosing the total potable water consumption and total non-potable water consumption at this time and will assess the expansion of SV-HL-140a.1; regions with High or Extremely High Baseline our disclosures in future reporting. FB-RN-140a.1 Water Stress WASTE MANAGEMENT (1) Total amount of waste, • (1, 3) Fiscal 2023 Data Table & Data Table Footnotes, pp. 66, 72 FB-RN-150a.1 (2) percentage food waste, and • (2) Not reported (3) percentage diverted
74 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS SASB INDEX (continued) TOPIC ACCOUNTING METRIC(S) LOCATION/RESPONSE SASB CODE LABOR CONDITIONS IN THE Percentage of • (1) Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72 CG-AA-430b.1 SUPPLY CHAIN (1) Tier 1 supplier facilities and • (2) Not reported (2) supplier facilities beyond Tier 1 that have been • (3) Percentage of Tier 1 audits conducted by a third-party auditor provided in Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72 audited to a labor code of conduct, (3) percentage of total audits conducted by a third-party auditor (1) Priority non-conformance rate and • Priority nonconformance rate was 13% CG-AA-430b.2 (2) associated corrective action rate for suppliers’ • Priority nonconformance rate is de昀椀ned as the percentage of audits with 昀椀ndings where facilities failed to meet Disney’s Minimum Compliance labor code of conduct audits Standards. For more information, see the ILS Program Manual. • Corrective action rate was 91% • See ILS Program Manual for more information about expectations and timelines for corrective action. Description of the greatest • (1, 2) Supply chain assessments identify the most common risks to be in the areas of health and safety, overtime hours, and social bene昀椀ts; see CG-AA-430b.3 (1) labor and Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72. We understand that supply chain assessments may not fully capture some (2) environmental, health, and safety risks in the underreported issues, such as sexual harassment, forced labor, and interference with freedom of association. We continue to explore additional supply chain methods for gaining such visibility. Our supply chain policy commitments are described in our ILS Program Manual, Human Rights Policy, Con昀氀ict Minerals Policy, 2022 Modern Slavery Statement, and Paper Sourcing and Use Policy. • Supply Chain, p. 15 ENVIRONMENTAL IMPACTS IN † Percentage of • In 2023, > 50% of Tier 1 and beyond facilities completed the Higg FEM. CG-AA-430a.2 THE SUPPLY CHAIN (1) Tier 1 supplier facilities and • Materials, p. 48 (2) supplier facilities beyond Tier 1 that have completed the Sustainable Apparel Coalition’s Higg Facility Environmental Module (Higg FEM) assessment or an equivalent environmental data assessment WORKFORCE DIVERSITY Percentage of • Please see our 2022 EEO-1 report for data that align with SASB categories. However, we believe the information provided in our SV-ME-260a.1 (1) gender and Fiscal 2023 Data Table is more informative and re昀氀ects the various facets of Disney’s workforce. TC-IM-330a.3 (2) diversity group representation for • Fiscal 2023 Data Table & Data Table Footnotes, pp. 68, 72 (a) executive management, • Transparency & Accountability, p. 39 (b) non-executive management, • Standards of Business Conduct, p. 10 (c) professionals, and (d) all other employees Programs and policies for fostering equitable employee representation across global operations † Only includes facilities utilized by vendors to manufacture Disney-branded products for U.S. Disney stores, U.S. Theme Park Merchandise, and disneystore.com. The Higg Index is a suite of tools for the measurement of value chain sustainability. The Higg Facility Environmental Module (Higg FEM) tool assesses environmental impacts of product manufacturing at facilities.
75 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS SASB INDEX (continued) TOPIC ACCOUNTING METRIC(S) LOCATION/RESPONSE SASB CODE LABOR PRACTICES (1) Average hourly wage and • (1, 2) Fiscal 2023 Data Table & Data Table Footnotes, pp. 67, 72 SV-HL-310a.3 (2) percentage of lodging facility employees • Comprehensive Total Rewards, p. 25 earning minimum wage, by region (1) Average hourly wage, by region and • (1, 2) Fiscal 2023 Data Table & Data Table Footnotes, pp. 67, 72 FB-RN-310a.2 (2) percentage of restaurant employees earning • Comprehensive Total Rewards, p. 25 minimum wage, by region Description of policies and programmes to prevent • Standards of Business Conduct, pp. 9–10, 37–38 SV-HL-310a.4 worker harassment • Ethics, p. 13; Employee Safety, Health & Well-being, p. 24; Transparency & Accountability, p. 39; Human Rights, p. 14; Supply Chain, pp. 15–16 MEDIA PLURALISM Description of policies and procedures to ensuring ABC News is committed to Diversity & Inclusion. There are three pillars to ABC News’ Diversity & Inclusion efforts: SV-ME-260a.2 pluralism in news media content • PEOPLE—Our people, at all levels, should re昀氀ect the life experiences of our audiences. This is re昀氀ected across all staf昀椀ng levels, correspondents, executives, managers, producers, writers, editors, and junior staff. • CONTENT—Our work is relevant to a rapidly diversifying audience. This is re昀氀ected in the growth of content and story coverage that focuses on the experiences and interests of diverse audiences at the intersection of race, politics, culture, and lifestyle. • CULTURE—Our environment promotes curiosity, innovation, and ideas from everyone. This is re昀氀ected in a number of initiatives, including the News Division-wide “Everyday Inclusion” program, relevant employee committees, and frequent Diversity & Inclusion workshops and discussions programmed throughout the year. ABC News’ commitment to the straightforward pursuit of truth drives all our work across platforms in established and new and emerging technologies. Our success lies in our dedication to the highest-quality journalism, which means a commitment to fairness, compelling storytelling, and, of utmost importance, uncompromising accuracy. We expect employees to approach their work with rigor, to question thoroughly and skeptically, and to analyze deeply. We continue to build on the exceptional legacy of ABC News, upholding high standards in journalism, while also leading in innovation. Our editorial integrity and commitment to accuracy provide the foundation for the outstanding work that we do. • Journalistic Integrity, p. 21 JOURNALISTIC INTEGRITY & Description of approach for ensuring journalistic • (1) Truthfulness, accuracy, objectivity, fairness, and accountability: It is the mission of ABC News to inform the public on matters of interest and SV-ME-270a.3 SPONSORSHIP IDENTIFICATION integrity of news programming related to: importance to them. The credibility we have with our audience is essential to this mission and we, therefore, attach great importance to the (continued on next page) (1) truthfulness, accuracy, objectiveness, fairness, maintenance of our fairness and integrity—both real and perceived—as we gather and report the news. Company policies on Business Ethics, and accountability Fairness, and Insider Trading apply to all employees in every division, and those policies are particularly important to ABC News employees. We (2) independence of content and/or transparency share responsibility for maintaining our reputation for fairness and accuracy. Action that damages that reputation, or even gives the appearance of potential bias, and of compromising it, harms both ABC News and the individuals involved. All employees of ABC News are, therefore, required to abide by the (3) protection of privacy and limitation of harm letter and spirit of our policies and to be alert to subtle efforts that could have the effect of compromising the integrity of ABC News. • (2) Independence of content and/or transparency of potential bias: ABC News employees are hired to report and record news events, not to participate in them. News employees should remain professionally detached in all situations and not take action that would be seen as favoring one side or the other. We take particular care to act in a neutral and professional manner where the passions of others are engaged or aroused. We must all share an uncompromising commitment to accuracy and fairness in reporting the news. We are committed to seeking out knowledgeable and credible sources of information, as well as reaching out for and carefully evaluating comments from those accused of wrongdoing and others with relevant information and perspectives on the matters that we are covering. When ABC News covers stories about Disney or other af昀椀liated or subsidiary companies, we make clear disclosures about the relationship.
76 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS SASB INDEX (continued) TOPIC ACCOUNTING METRIC(S) LOCATION/RESPONSE SASB CODE JOURNALISTIC INTEGRITY & • (3) Protection of privacy and limitation of harm: News staffers receive extensive guidance and training on privacy concerns and other legal SV-ME-270a.3 SPONSORSHIP IDENTIFICATION issues through legal and standards training sessions. And as a regular part of our newsgathering process, there are targeted reporting meetings (continued) to discuss journalistic and legal issues. Similarly, the mission of ESPN is to provide credible, timely, contextual, and trustworthy information. This mission is supported by detailed editorial guidelines intended to protect ESPN’s journalistic credibility across platforms and with the oversight of the ESPN Editorial Board. ESPN reviews its performance against these standards on an ongoing basis and regularly reviews and provides training on guidelines for personnel. Ultimately, every member of the ESPN editorial teams is responsible for upholding the reputation and integrity of ESPN reporting. • Journalistic Integrity, p. 21 NUTRITIONAL CONTENT Percentage of advertising impressions • (1) Not disclosed FB-RN-260a.3 (1) made on children and • (2) Nearly all food and beverage advertising on our media platforms oriented to kids and families meets † (2) made on children promoting products that Disney Nutrition Guideline standards. Disney Nutrition Guideline standards are informed by national dietary guidelines and focus meet dietary guidelines for children on limiting calories, fats, sugars, and salt while promoting consumption of fruits, vegetables, whole grains, lean protein, and low-fat dairy. • Responsible Advertising & Marketing, p. 20 DATA PRIVACY Description of policies and practices relating to We are committed to giving customers transparency into our data collection and use practices and having robust controls over how TC-IM-220a.1 targeted advertising and user privacy we use those data. Our guest privacy policy describes how customers’ information is collected and used, as well as the very limited circumstances under which customer data may be shared with third parties. That policy also contains information about choices consumers must make to limit the use of their data for targeted advertising and direct marketing purposes. Links to our guest privacy policy, as well as the control mechanisms for limiting targeted advertising, can be found on our Privacy Center. • Privacy, p. 19 DATA SECURITY STANDARDS Description of approach to identifying and • Our approach to Information Security is addressed in the Operating Responsibly section of this report on p. 19, and in greater detail in our TC-IM-230a.2 addressing data security risks, including use of Information Security Management System document online. third-party cybersecurity standards INTELLECTUAL PROPERTY Description of approach to ensuring intellectual • Disney strives to foster a culture that values intellectual property protection to promote creativity, storytelling, and innovation, as well as to SV-ME-520a.1 PROTECTION & MEDIA PIRACY property (IP) protection maintain consumer trust. We engage in practices that protect Disney’s intellectual property, including our brands, characters, and content. We also respect the intellectual property rights of others and do not knowingly use the intellectual property of third parties without appropriate rights. Disney is committed to following intellectual property laws in the markets in which we operate and also requires all employees to respect third-party intellectual property rights. We have also implemented internal intellectual property policies and trainings to increase awareness and respect for intellectual property rights among all Disney employees. † Only foods that meet Disney’s Nutrition Guideline standards may be advertised on Disney linear networks for kids, within pro昀椀les under the age of 13 on Disney+, and during content on Disney+ that is rated G and below regardless of the age of the pro昀椀le.
77 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS SASB INDEX (continued) ACTIVITY METRIC(S) LOCATION/RESPONSE SASB CODE Households reached by broadcast TV • The Walt Disney Company Fiscal Year 2023 10-K, pp. 7, 9 SV-ME-000.A Subscribers to cable networks • The Walt Disney Company Fiscal Year 2023 10-K, pp. 7, 9 SV-ME-000.A Subscribers to streaming services (“Entity-de昀椀ned measure of user activity”) • The Walt Disney Company Fiscal Year 2023 10-K, pp. 42, 57 TC-IM-000.A Number of • (1, 2) Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72 CG-AA-000.A (1) Tier 1 suppliers and (2) suppliers beyond Tier 1 Total number of media productions and publications produced • The Walt Disney Company Fiscal Year 2023 10-K, p. 11 SV-ME-000.B • The Company has a signi昀椀cant library of content spanning approximately 100 years of production history as well as acquired libraries. The library of content includes approximately 5,100 live-action 昀椀lm titles and 400 animated 昀椀lm titles, as well as episodic series with four or more seasons (approximately 75 dramas, 55 comedies, 35 non-scripted series, 15 animated series, and 10 live-action series). In addition, the library includes approximately 100 series and 65 昀椀lms that were produced for initial distribution on our DTC platforms. Number of manufacturing facilities, • Number of manufacturing facilities provided in Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72 CG-TS-000.B percentage outsourced Number of available room-nights • The Walt Disney Company Fiscal Year 2023 10-K, p. 48 SV-HL-000.A Average occupancy rate • The Walt Disney Company Fiscal Year 2023 10-K, p. 48 SV-HL-000.B Number of lodging facilities and the • (1, 2) The Walt Disney Company Fiscal Year 2023 10-K, pp. 13–17 SV-HL-000.D percentage that are: • (3) Not reported (1) managed, • Five of the hotels located in Shanghai and Hong Kong are owned via a joint venture where our ownership is less than 50%. (2) owned and leased, • Disney Vacation Club offers ownership interest in 16 resort facilities, which are operated as hotel rooms when not occupied by (3) franchised Vacation Club members.
78 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS TCFD INDEX The Task Force on Climate-related Financial Disclosures (TCFD) developed a voluntary framework for companies DESCRIPTION OF TCFD COMPLETE TCFD RELEVANT 2023 CDP CLIMATE to provide climate-related information to stakeholders. TOPIC DISCLOSURE REQUIREMENT DISCLOSURE REQUIREMENT CHANGE SURVEY RESPONSES In line with TCFD’s recommendations, each year we publicly GOVERNANCE Degree of Board oversight a) Describe the Board’s oversight of climate-related risks C1.1a, C1.1b disclose our climate-related information primarily through our and opportunities. CDP Climate Change survey response. In the following index, Management’s role b) Describe management’s role in assessing and managing C1.2 we provide a mapping of TCFD’s disclosure recommendations climate-related risks and opportunities. to our CDP responses to make clear where to 昀椀nd comparable information regarding how we approach and manage climate STRATEGY Climate-related risks and opportunities a) Describe the climate-related risks and opportunities the organization C2.1a, C2.3, C2.3a, C2.4, C2.4a risks and opportunities. has identi昀椀ed over the short, medium, and long term. Disney is committed to taking meaningful and measurable Impacts of risks and opportunities b) Describe the impact of climate-related risks and opportunities C2.3a, C2.4a, C3.1, C3.2a, C3.2b, action to support a cleaner, safer, and healthier planet on the organization’s businesses, strategy, and 昀椀nancial planning. C3.3, C3.4 for future generations as we operate and grow our businesses. Resilience of the organization’s strategy c) Describe the resilience of the organization’s strategy, taking into C3.2, C3.2a, C3.2b In addition to our annual response to CDP’s Climate Change consideration different climate-related scenarios, including a 2°C survey, in late 2020 and late 2022 we launched ambitious or lower scenario. goals to continue making progress in addressing our environmental impacts, and in 2021 the Board delegated RISK MANAGEMENT Climate risk identi昀椀cation process a) Describe the organization’s processes for identifying and assessing C2.1, C2.2, C2.2a oversight of environmental, social, and governance programs climate-related risks. and reporting to the Governance and Nominating Committee, Climate risk management process b) Describe the organization’s processes for managing climate-related risks. C2.1, C2.2 including with respect to environmental and sustainability Integration with other risk management processes c) Describe how processes for identifying, assessing, and managing C2.1, C2.2 policies and initiatives. For a full description of our goals, climate-related risks are integrated into the organization’s overall please see our 2030 Environmental Goals White Paper. risk management. METRICS & TARGETS Identify risk assessment metrics a) Disclose the metrics used by the organization to assess C4.2, C4.2a, C4.2b climate-related risks and opportunities in line with its strategy and risk management process. Identify GHG emissions b) Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse C6.1, C6.3, C6.5 gas emissions, and the related risks. Identify targets and risk metrics c) Describe the targets used by the organization to manage climate- C4.1, C4.1a, C4.2, C4.2a, C4.2b related risks and opportunities and performance against targets.
79 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks OVERVIEW DATA TABLE SASB INDEX TCFD INDEX SDG INDICATORS SDG INDICATORS The United Nations Sustainable Development Goals (SDGs) are a collection of 17 global goals intended to provide a shared blueprint to achieve a better and more sustainable future for all. The following table provides select examples of how our sustainability and social impact programs support most of the SDGs. UN SDG 2: ZERO HUNGER UN SDG 5: GENDER EQUALITY UN SDG 10: REDUCED INEQUALITIES UN SDG 13: CLIMATE ACTION • Supporting Communities Around the World: Donated 450,000 • Corporate Governance: Board diversity • Human Rights: Human Rights Policy • Environmental Collaborations & Memberships meals in major U.S. cities • Human Rights: Our Human Rights Policy speci昀椀es that we do not • Supplier Diversity • Emissions tolerate gender discrimination • People: • Sustainable Design UN SDG 3: GOOD HEALTH AND WELL-BEING • Supplier Diversity: Women are included in our diverse suppliers – Amplifying Diverse Tech Talent • Shanghai Disney Resort Achieved LEED for Communities Platinum • Human Rights: Management of chemicals is part of our sourcing process – Elevating Our Everyday Heroes • Nature Human Rights Policy • Equitable Pay: Our 2023 adjusted pay ratio analysis includes gender – Expanding Reach to Broader Communities • Supply Chain: Management of chemicals is part of our • Employee Bene昀椀ts: Reproductive health and family planning services • Culture: UN SDG 14: LIFE BELOW WATER supplemental health & safety guide • Amplifying Diverse Tech Talent: CODE:Rosie – Employee-Led Groups • Sustainable Seafood • Product Safety: Management of chemicals in consumer products • Expanding Access to Opportunities Behind the Camera – Heritage & Identity Celebrations • Nature: • Promoting Healthy Food Choices • Charitable Giving: In 昀椀scal 2023, ~62% of our charitable – Elevating Disability & Accessibility – Excellence in Animal Care: Replenishing tropical 昀椀sh stocks • Mental Health: Our Employee Assistance Program supports giving was directed to programs supporting underrepresented • Content: – The Great Reef Census emotional well-being communities, including women – Expanding Access to Opportunities Behind the Camera – Commitment to Conservation in Florida • Employee Well-Being: Disney’s Center for Living Well provides • Celebrating with Our Communities: Women Who Code panel – Accessible Content – Connecting with the Planet Through Stories: Keep Our high-quality healthcare for employees and their families • Transparency & Accountability: Employee diversity – Accessible Experiences & Products Oceans Amazing campaign • Employee Bene昀椀ts: • Supporting Communities Around the World: Empowering – Spotlight: Mickey’s Toontown at Disneyland Resort – Bene昀椀ts include mental and reproductive health services Adolescent Girls Reimagined with Accessibility in Mind UN SDG 15: LIFE ON LAND – Celebrated Global Well-Being Week • Community: • Watershed Investments UN SDG 6: CLEAN WATER AND SANITATION – Charitable Giving: In 昀椀scal 2023, ~62% of our charitable UN SDG 4: QUALITY EDUCATION • Watershed Investments giving was directed to programs supporting underrepresented • Shanghai Disney Resort Achieved LEED for Communities Platinum • Water Conservation communities • Nature • Digital Wellness & Responsible Content: Digital wellness • Sustainable Design – Celebrating with Our Communities education grants • Shanghai Disney Resort Achieved LEED for Communities Platinum – Building the Next Generation of Leaders UN SDG 16: PEACE, JUSTICE AND STRONG INSTITUTIONS • Investing in Our People Through Education – Celebrating Neurodivergent Talent • Ethics: Our Standards of Business Conduct • Amplifying Diverse Tech Talent: CODE:Rosie UN SDG 7: AFFORDABLE AND CLEAN ENERGY • Transparency & Accountability: Employee diversity • Human Rights: Human Rights Policy • Expanding Reach to Broader Communities: • Pathway to Net Zero Emissions for Direct Operations • Disney Future Storytellers • Supply Chain: International Labor Standards and Supply Chain – Through Disney on the Yard’s Innovation Challenge, • Examples of Using Our Five Key Levers to Work Toward Our • Supporting Communities Around the World Investment Program students pitch their innovative ideas, receive mentorship, 2030 Emissions Target for Direct Operations – Celebrating Children’s Day and can win scholarships • Reducing Scope 3 Emissions and Engaging Suppliers – Empowering Adolescent Girls UN SDG 17: PARTNERSHIPS FOR THE GOALS – Launched an apprenticeship program with our Black Business • Sustainable Design – ESPN Supporting Athletes of All Abilities • Stakeholder Engagement & Participation Employee Resource Group from Brazil • Shanghai Disney Resort Achieved LEED for Communities Platinum – Preparing Early Education Kits • Supply Chain: Supply Chain Investment Program • Expanding Access to Opportunities Behind the Camera: • Digital Wellness & Responsible Content – Launched Star Imagine UK short 昀椀lm incubator program UN SDG 11: SUSTAINABLE CITIES AND COMMUNITIES • Content: – The Independent Imaginar Producers Residency UN SDG 8: DECENT WORK AND ECONOMIC GROWTH • Sustainable Design – Made contributions to Exceptional Minds • Human Rights • Shanghai Disney Resort Achieved LEED for Communities Platinum – Expanding Access to Opportunities Behind the Camera (Star • Community • Supply Chain: International Labor Standards and Supply Chain • Providing Disaster Relief Imagine UK incubator, Film Independent Imaginar Producers • Delivering Joy Through the Power of Disney Characters Investment Program Residency, Exceptional Minds contribution) and Stories: Delivered 40,000 National Geographic-themed • Supplier Diversity – Accessible Content STEM toys and books UN SDG 12: RESPONSIBLE CONSUMPTION AND PRODUCTION – Accessible Experiences & Products • Disney Future Storytellers: • Workplace Safety • Product Safety: Management of chemicals in consumer products • Community – Mentoring students with FIRST • Equitable Pay • Water Conservation • Environmental Collaborations & Memberships – Disney’s American Indian College Fund Scholarship Program • Wages for Hourly Employees • Waste • Nature • Supporting Communities Around the World: • Investing in Our People Through Education • Materials – Celebrating Children’s Day • Employee Learning Platforms • Sustainable Design – Preparing Early Education Kits • Amplifying Diverse Tech Talent • Shanghai Disney Resort Achieved LEED for Communities Platinum – Empowering Adolescent Girls • Expanding Reach to Broader Communities: Launched an apprenticeship • Inspiring Reading Throughout the Year: Donations to First Book program with our Black Business Employee Resource Group from Brazil • Expanding Access to Opportunities Behind the Camera: Made contributions to Exceptional Minds to support neurodiverse talent • Community • Disney Future Storytellers
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